https://owl.unipharm.com/mediawiki/api.php?action=feedcontributions&feedformat=atom&user=172.30.19.142 2026-09-01T14:41:23Z User contributions MediaWiki 1.35.4 https://owl.unipharm.com/mediawiki/index.php?title=Information_Systems:RF_Gun_Administration&diff=1613 2016-01-15T19:28:17Z

<p>172.30.19.142: /* Phone */</p> <hr /> <div>=Sending in a gun for repair=<br /> <br /> Tags: gun repair, RF gun, Zebra, Mexico<br /> <br /> ==Managing the device in MobiControl==<br /> ''This step is not essential for getting the guns repaired, but is rather for accountability and asset management purposes. Skip ahead to RMA process if there is some urgency to sending the guns in for repair.''<br /> <br /> There is a group in MobiControl named 'Out for Repair'. Read about the groups here (link to be included). Devices sent out for repair can be dragged to this group. You can also leave notes for each device in MobiControl. More details later.<br /> <br /> ==RMA process==<br /> <br /> When an RF gun needs to be sent in for repair, there are two methods of creating an RMA with Zebra Psion Solutions:<br /> <br /> ===Phone===<br /> Number: 1-800-387-8898<br /> Site ID: 6060011626<br /> <br /> Call, provide the serial numbers, describe the problem for each unit and wait for an emailed packing slip. Pack up the guns, include the packing slip inside, and send via DHL/Loomis. Use either Ground (3-5) or Air 18:00 Express service at your discretion. You may also give the box to DC supervisor (Gordon or Gerald) and they will generate the label and ship the box for you.<br /> <br /> ===Website===<br /> https://enterpriserepair.motorolasolutions.com/sym/servlet/PortalStart?portalLayout=yes<br /> Login: norwinu@unipharm.com<br /> Password: Our '''new''' favorite password + '2014'<br /> <br /> The preferred method of submitting RMAs is through the website, since it makes it possible to submit a more detailed and accurate description of the problem. The support agents over the phone go through teh exact same process anyways, so the website eliminates the middle man.<br /> <br /> ====Steps====<br /> <br /> * Request an RMA<br /> * Enter serial number, and click 'Add to Shipment'. ''Note: The serial number is validated and the next page should confirm that it is under contract.''<br /> * Select the 'Primary Sympton'<br /> * Enter a detailed description in a way that makes it easy for the repair agent to identify the problem. Suggest a fix if possible. Insist on a fix if this is a repeat RMA for the same unit sent back as 'No Problem Found' the first time.<br /> * (Optional) Enter the gun number in 'Your Ref. No.'<br /> <br /> ==Serial numbers==<br /> Gun 12 - 8277g005508</div>

172.30.19.142 https://owl.unipharm.com/mediawiki/index.php?title=Information_Systems:Serv-U_FTP_Server&diff=1605 2016-01-12T22:22:07Z

<p>172.30.19.142: </p> <hr /> <div>==Contacting Support==<br /> SolarWinds/Customer ID: SW21963026</div>

172.30.19.142 https://owl.unipharm.com/mediawiki/index.php?title=Information_Systems:Serv-U_FTP_Server&diff=1604 2016-01-12T22:21:37Z

<p>172.30.19.142: Created page with &quot;==Contacting Support== Customer ID: SW21963026&quot;</p> <hr /> <div>==Contacting Support==<br /> Customer ID: SW21963026</div>

172.30.19.142 https://owl.unipharm.com/mediawiki/index.php?title=Information_Systems:Smithers&diff=155 2015-09-02T18:12:06Z

<p>172.30.19.142: </p> <hr /> <div>Applications installed on Smithers:<br /> <br /> * Kofax Capture 9.0<br /> * Symantec Endpoint Protection<br /> * WSUS<br /> * Catapult 7.10.1<br /> * MobiControl 12.3<br /> * Apache/MySQL/PHP for uniPHARM eLearning:<br /> ** MediaWiki<br /> ** Moodle</div>

172.30.19.142 https://owl.unipharm.com/mediawiki/index.php?title=Information_Systems:Smithers&diff=154 2015-09-02T17:40:45Z

<p>172.30.19.142: Created page with &quot;Applications installed on Smithers: * Kofax Capture 9.0 * Catapult 7.10.1 * MobiControl 12.3 * Apache/MySQL/PHP for uniPHARM eLearning: ** MediaWiki ** Moodle&quot;</p> <hr /> <div>Applications installed on Smithers:<br /> <br /> * Kofax Capture 9.0<br /> * Catapult 7.10.1<br /> * MobiControl 12.3<br /> * Apache/MySQL/PHP for uniPHARM eLearning:<br /> ** MediaWiki<br /> ** Moodle</div>

172.30.19.142 https://owl.unipharm.com/mediawiki/index.php?title=Information_Systems:Exploring_a_wireless_(WLAN)_redesign&diff=109 2015-07-27T18:47:15Z

<p>172.30.19.142: /* Hardware and configuration considerations */</p> <hr /> <div>==Early-stage planning==<br /> ===Hardware and configuration considerations===<br /> ====Option 1: Ruckus Wireless====<br /> * 3 x Ruckus Wireless R710 access points<br /> ** http://ca.insight.com/en_CA/search.html?qtype=all&amp;q=ruckus<br /> * 1 x ZoneDirector 1200 <br /> * ~$4500</div>

172.30.19.142 https://owl.unipharm.com/mediawiki/index.php?title=Information_Systems:Exploring_a_wireless_(WLAN)_redesign&diff=108 2015-07-27T18:45:27Z

<p>172.30.19.142: </p> <hr /> <div>==Early-stage planning==<br /> ===Hardware and configuration considerations===<br /> ====Option 1: Ruckus Wireless====<br /> * 3 x Ruckus Wireless R710 access points<br /> * 1 x ZoneDirector 1200 <br /> * ~$4500</div>

172.30.19.142 https://owl.unipharm.com/mediawiki/index.php?title=Information_Systems:Exploring_a_wireless_(WLAN)_redesign&diff=107 2015-07-27T18:44:13Z

<p>172.30.19.142: Created page with &quot;==Early-stage planning== ===Hardware and configuration considerations=== * 3 x Ruckus Wireless R710 access points * 1 x ZoneDirector 1200 * ~$4500&quot;</p> <hr /> <div>==Early-stage planning==<br /> ===Hardware and configuration considerations===<br /> * 3 x Ruckus Wireless R710 access points<br /> * 1 x ZoneDirector 1200 <br /> * ~$4500</div>

172.30.19.142