uniWIKI - User contributions [en]

Distribution Centre:Capturing missing UPC's

2017-11-08T17:13:00Z

Geraldp: Created page with "==Capturing missing UPC's== STANDARD OPERATING PROCEDURE Capturing missing item UPC’s SOP – UPC001.1 Approved Date: Sept. 26, 2014 Page 1 of 4 Effective Date: Oct. 1..."

==Capturing missing UPC's==

STANDARD OPERATING PROCEDURE
Capturing missing item UPC’s SOP – UPC001.1
Approved Date: Sept. 26, 2014 Page 1 of 4

Effective Date: Oct. 1, 2014

Purpose:

The following procedure describes the process for determining which items are missing UPC’s, how to locate the item in the DC, scan the barcode and have them reviewed & updated by Buying Department.

Definitions:

UPC Universal Bar Code
BC Bar Code (typically 10 digits) currently used when scanning item
UP Full Bar Code (Typically 12 digits) includes leading and trailing check digits. This is the preferred way the data should be used throughout our systems (internally & externally). Eventually we should be able to eliminate the BC (10 digits).

Process:
RESPONSIBILITY PROCEDURE
Shelf maintenance leadhand (or delegate) 1 Logs into Infonet https://infonet.unipharm.com

2 Clicks on Purchasing in the uniVIEW column
3 Clicks on Problem UPCs
4 Suggestion is to complete all the items missing 12 char UP together, then work on the missing 10 char BC batches. Don’t swap back and forth. This is to avoid confusion with the person scanning.
5 On right side – under “Build New Batch File” – use drop down to select which zone in the DC for items missing information. The number shown in the drop down boxes is the number of items with missing UPC’s, that have stock, and are not already in a scanning batch. Eg. “PHARM - 26. Once the zone is selected, press the “missing 12 char UP” or the “missing 10 char BC” button. Note: Batch sizes will be limited to 50 items. Due to stock levels changing, it is important to only generate batches that will be completed right away.
6 Using specially designated RF scanner, locate batch - Select ‘Special’ – it may be necessary to go to the next page – and select a batch. There can be two types of batches, with the type being determined by the batch number. If it is under 5000 the items have 10 digit UPC’s, but not the full 12 digits. If over 5000, the items are missing a 10 digit UPC for the selling (and stocking) unit of measure.
7 Example: Loc: O1 A151
00592006 LYPSYL REGULAR 4GM
UPC: 3537400114 EA
BX 1.000000000
CA 6.000000000
EA .125000000

F7=Not on Shelf F9=No Bar Code
F8=Won't Scan
8 For items that are “missing 12 char UP” - Go to the location, scan the item, and press enter. The computer will compare the code scanned to the 10 digits on file, and will not accept it unless it matches. This means mistakes cannot be made. If the field that the number was scanned into clears, the number was accepted; if it does not match, a message will be displayed, and the scanned number will still show. You can scan another bar code, or you can press F9 to indicate that there is not a 12 digit code to match the 10 digits on file. If you go to the location, and there is nothing there, press F7. It is possible for you to be sent to the same location again; meaning that there are multiple 10 digit UPC’s on file for the same item. Scan again to search for a match. Repeat until batch is completed.
9 For items that are missing a 10 digit UPC for the selling (and stocking) unit of measure. These batches must be done with care. Look in the list of units of measure, and find which has a conversion factor of ‘1’ – this is the stocking unit. Find the UPC (see example above – in this case for BX) – and scan it. The computer has no way of validating this, so be accurate. If there is no stock at the location, press F7 to indicate it. If you cannot find a bar code for the stocking unit of measure, press F9.
Buying Department (Specific Buyer or Assistant) 10 Check Infonet on a regular basis – Purchasing, Problem UPC
11 Using filters (Buyer) review items that are presented
12 Changes can be made by clicking on item # (hyperlink) and completing Item F/M changes, or by clicking “update” or “cancel”.
All bar codes on file for the item will be listed; with the one just scanned in bold. If the ‘Reason’ column says ‘from batch’, the scanned UPC matches the 10 digit one already on file, so it is correct. But look at the other codes on file; sometimes there is already a 12 digit one that has an obvious keying error. You should delete it now.

If the ‘Reason’ is ‘missing selling UPC’, the computer has not been able to do any validation, so you will have to.
All 13 Communication needs to happen between DC & Buying Department to ensure that neither department is overloaded. It is suggested that smaller regular batches of items is easier to manage vs trying to do hundreds of items at once.
14 Goal is to complete 5 batches of 50 items each week (250 items) as time permits.
15 Once items have been checked and updated, very few items will need to be checked again (perhaps weekly project).

Approvals:

Written By John Targett TITLE – Director, Purchasing & Distribution
Approved By

Key Contacts:

John Targett
Director, Purchasing & Distribution
PH: 604-276-5234
johnt@unipharm.com

Gerald Petznek
Distribution Centre Manager
PH: 604-276-5231
geraldp@unipharm.com

Roy Freedman
Purchasing & HHC Manager
PH: 604-276-5226
royf@unipharm.com

Distribution Centre:Changing the Priority of a Pick List in Mocha-picking

2017-10-06T20:06:30Z

Geraldp: Created page with "==Changing the Priority== Priority 2 - 5 This range will be used by DC supervisors to boost orders or arrange them. 10 Customer service will use this priority for boosting..."

==Changing the Priority==
Priority
2 - 5 This range will be used by DC supervisors to boost orders or arrange them.
10 Customer service will use this priority for boosting rush orders to make cutoff. For all orders except Atlas
15 Used for SP pick lists in Promo.
50 All pick lists drop at this priority when first entered.
90 This priority symbolizes that a partial cancellation of a pick list is needed.
99 This priority symbolizes that an entire cancellation of a pick list is needed.
1 For Atlas rush orders only

All pick list drop as a 50 or a 15 priority automatically, you must change the priority to another priority manually if required to match the table above.

Any pick list that is changed to priority 99 90 - the DC must be notified.
A DC employee will then change the priority from 2–5 to zero pick the order.
Priority 1 is for Atlas and Loomis rush
All changes required by customer service will be emailed to the DC group and the picking supervisors are to be called.

Distribution Centre:Changing Priority of Pick List-Picking

2017-10-06T19:19:50Z

Geraldp: Created page with "==Changing the priority of a pick list in Mocha== #Priority 2 - 5 This range will be used by DC supervisors to boost orders or arrange them. 10 Customer service will use t..."

==Changing the priority of a pick list in Mocha==
#Priority
2 - 5 This range will be used by DC supervisors to boost orders or arrange them.
10 Customer service will use this priority for boosting rush orders to make cutoff. For all orders except Atlas
15 Used for SP pick lists in Promo.
50 All pick lists drop at this priority when first entered.
90 This priority symbolizes that a partial cancellation of a pick list is needed.
99 This priority symbolizes that an entire cancellation of a pick list is needed.
1 For Atlas rush orders only

All pick list drop as a 50 or a 15 priority automatically, you must change the priority to another priority manually if required to match the table above.

Any pick list that is changed to priority 99 90 - the DC must be notified.
A DC employee will then change the priority from 2–5 to zero pick the order.
Priority 1 is for Atlas and Loomis rush
All changes required by customer service will be emailed to the DC group and the picking supervisors are to be called.

Distribution Centre:Cold-Chain Product Receiving

2017-10-06T17:29:08Z

Geraldp:

==Overview==
Cold Chain protocol is required to validate the supply chain in order to ensure the temperature has not been compromised.

==Protocol to Receive Cold Chain Product==
*All Cold Chain Products are '''temperature probed''' within '''half hour''' of being received in by the receiving Cold Chain station. (piece count done & waybill signed for)
*All Cold Chain Product received by cooler box is '''temperature probed''' with our data loggers and probes, (Smart Reader Plus from ACR). All information is captured via graphs and saved on the company super server. Any product monitored outside the allowable range of '''2 to 8 Celsius''' will also have a discrepancy form filled out.
* Unless a logger comes with the shipment approved by the vendor, and the looger meets all requirements we do not need to use our data loggers. Any logger must be capable of down loading the information otherwise we will use our data logger to gather the information. Some vendors may require us to email data to their QA department, like Novartis
* All Cold Chain Product delivered by refrigerated service is put by the receiving Cold Chain Product station, and received into the system immediately after, (piece count done & waybill signed for). Temperature mapping of truck is available upon request from uniPHARM.
* All Cold Chain Product is put away to an alarm monitored refrigerator upon completion of receiving with an RF scanner. All products are put away immediately by a receiver or a shelf maintenance staff.
* All Cold Chain Products with any discrepancy while receiving are to be held for inspection in an alarm monitored fridge. The receivers will check the CPS, if the product is stable for 48 hours or more and the shipment label shows that the excursion time did not exceed the 48 hours then we will receive the product into inventory. Other wise we will wait till instruction from the buyer or assistant buyer are received. The buyer and assistant buyer is e mailed all graph and discrepancy forms related to all issues while receiving Cold Chain Product in the DC.
* All discrepancies of Cold Chain Product are either received into inventory, as per authorization from the buyer and vendor, or sent back to the vendor using Cold Chain shipping methods.(cooler box and gel packs)

==Receiving Cold Chain Products==
#The Receiver takes the cold chain pack-out boxes to the cold chain station (the cold chain station by bay door #6)
#The Receiver open the box and place a temperature probe beside the product and closes up the cooler box as it was found.
#The temperature is monitored for about 15 to 20 minutes for a steady reading.
#If the temperature fall with in the '''2 to 8 Celsius''', the items are received in.
#If there is a temperature deviation,
#The Receiver will fill out the the temperature log form {{unc|\\SUPERSERVER\Distribution Centre\Richmond\Common\Receiving Cold Chain Product\Cold Chain Forms\Template PO problems.xls|\\SUPERSERVER\Distribution Centre\Richmond\Common\Receiving Cold Chain Product\Cold Chain Forms\Template PO problems.xls}}
#Email for to Ruby at [mailto:rubys@unipharm.com Ruby Shergil

[[Category:Cold Chain]]

Distribution Centre:Cold-Chain Product Receiving

2017-10-05T21:49:55Z

Geraldp:

==Overview==
Cold Chain protocol is required to validate the supply chain in order to ensure the temperature has not been compromised.

==Protocol to Receive Cold Chain Product==
*All Cold Chain Products are '''temperature probed''' within '''half hour''' of being received in by the receiving Cold Chain station. (piece count done & waybill signed for)
*All Cold Chain Product received by cooler box is '''temperature probed''' with our data loggers and probes, (Smart Reader Plus from ACR). All information is captured via graphs and saved on the company super server. Any product monitored outside the allowable range of '''2 to 8 Celsius''' will also have a discrepancy form filled out.
* Unless a logger comes with the shipment approved by the vendor, and the looger meets all requirements we do not need to use our data loggers. Any logger must be capable of down loading the information otherwise we will use our data logger to gather the information. Some vendors may require us to email data to their QA department, like Novartis
* All Cold Chain Product delivered by refrigerated service is put by the receiving Cold Chain Product station, and received into the system immediately after, (piece count done & waybill signed for). Temperature mapping of truck is available upon request from uniPHARM.
* All Cold Chain Product is put away to an alarm monitored refrigerator upon completion of receiving with an RF scanner. All products are put away immediately by a receiver or a shelf maintenance staff.
* All Cold Chain Products with any discrepancy while receiving are to be held for inspection in an alarm monitored fridge. The receivers will check the CPS, if the product is stable for 48 hours or more and the shipment label shows that the excursion time did not exceed the 48 hours then we will receive the product into inventory. Other wise we will wait till instruction from the buyer or assistant buyer are received. The buyer and assistant buyer is e mailed all graph and discrepancy forms related to all issues while receiving Cold Chain Product in the DC.
* All discrepancies of Cold Chain Product are either received into inventory, as per authorization from the buyer and vendor, or sent back to the vendor using Cold Chain shipping methods.(cooler box and gel packs)

==Receiving Cold Chain Products==
#The Receiver takes the cold chain pack-out boxes to the cold chain station (the cold chain station by bay door #6)
#The Receiver open the box and place a temperature probe ddfdf
#The Receiver will fill out the the temperature log form {{unc|\\SUPERSERVER\Distribution Centre\Richmond\Common\Receiving Cold Chain Product\Cold Chain Forms\Template PO problems.xls|\\SUPERSERVER\Distribution Centre\Richmond\Common\Receiving Cold Chain Product\Cold Chain Forms\Template PO problems.xls}}
#Email for to Ruby at [mailto:rubys@unipharm.com Ruby Shergill]
[[File:gerald1.PNG|400px]]

[[Category:Cold Chain]]

Distribution Centre:Cold-Chain Product Receiving

2017-10-05T21:48:22Z

Geraldp:

==Overview==
Cold Chain protocol is required to validate the supply chain in order to ensure the temperature has not been compromised.

==Protocol to Receive Cold Chain Product==
*All Cold Chain Products are '''temperature probed''' within '''half hour''' of being received in by the receiving Cold Chain station. (piece count done & waybill signed for)
*All Cold Chain Product received by cooler box is '''temperature probed''' with our data loggers and probes, (Smart Reader Plus from ACR). All information is captured via graphs and saved on the company super server. Any product monitored outside the allowable range of '''2 to 8 Celsius''' will also have a discrepancy form filled out.
* Unless a logger comes with the shipment approved by the vendor, and the looger meets all requirements we do not need to use our data loggers. Any logger must be capable of down loading the information otherwise we will use our data logger to gather the information. Some vendors may require us to email data to their QA department, like Novartis
* All Cold Chain Product delivered by refrigerated service is put by the receiving Cold Chain Product station, and received into the system immediately after, (piece count done & waybill signed for). Temperature mapping of truck is available upon request from uniPHARM.
* All Cold Chain Product is put away to an alarm monitored refrigerator upon completion of receiving with an RF scanner. All products are put away immediately by a receiver or a shelf maintenance staff.
* All Cold Chain Products with any discrepancy while receiving are to be held for inspection in an alarm monitored fridge. The receivers will check the CPS, if the product is stable for 48 hours or more and the shipment label shows that the excursion time did not exceed the 48 hours then we will receive the product into inventory. Other wise we will wait till instruction from the buyer or assistant buyer are received. The buyer and assistant buyer is e mailed all graph and discrepancy forms related to all issues while receiving Cold Chain Product in the DC.
* All discrepancies of Cold Chain Product are either received into inventory, as per authorization from the buyer and vendor, or sent back to the vendor using Cold Chain shipping methods.(cooler box and gel packs)

==Receiving Cold Chain Products==
#The Receiver takes the cold chain pack-out boxes to the cold chain station (the cold chain station by bay door #6)
#The Receiver open the box and place a temperature probe ddfdf
#The Receiver will fill out the the temperature log form {{unc|\\SUPERSERVER\Distribution Centre\Richmond\Common\Receiving Cold Chain Product\Cold Chain Forms\Template PO problems.xls|\\SUPERSERVER\Distribution Centre\Richmond\Common\Receiving Cold Chain Product\Cold Chain Forms\Template PO problems.xls}}

[[File:gerald1.PNG|400px]]

[[Category:Cold Chain]]

File:gerald1.PNG

2017-10-05T21:48:09Z

Geraldp: File uploaded with MsUpload

File uploaded with MsUpload

Distribution Centre:Cold-Chain Product Receiving

2017-10-05T21:21:14Z

Geraldp:

==Overview==
Cold Chain protocol is required to validate the supply chain in order to ensure the temperature has not been compromised.

==Protocol to Receive Cold Chain Product==
*All Cold Chain Products are '''temperature probed''' within '''half hour'' of being received in by the receiving Cold Chain station. (piece count done & waybill signed for)
*All Cold Chain Product received by cooler box is temperature probed with our data loggers and probes, (Smart Reader Plus from ACR). All information is captured via graphs and saved on the company super server. Any product monitored outside the allowable range of 2 to 8 Celsius will also have a discrepancy form filled out.
* Unless a logger comes with the shipment approved by the vendor, and the looger meets all requirements we do not need to use our data loggers. Any logger must be capable of down loading the information otherwise we will use our data logger to gather the information. Some vendors may require us to email data to their QA department, like Novartis
* All Cold Chain Product delivered by refrigerated service is put by the receiving Cold Chain Product station, and received into the system immediately after, (piece count done & waybill signed for). Temperature mapping of truck is available upon request from uniPHARM.
* All Cold Chain Product is put away to an alarm monitored refrigerator upon completion of receiving with an RF scanner. All products are put away immediately by a receiver or a shelf maintenance staff.
* All Cold Chain Products with any discrepancy while receiving are to be held for inspection in an alarm monitored fridge. The receivers will check the CPS, if the product is stable for 48 hours or more and the shipment label shows that the excursion time did not exceed the 48 hours then we will receive the product into inventory. Other wise we will wait till instruction from the buyer or assistant buyer are received. The buyer and assistant buyer is e mailed all graph and discrepancy forms related to all issues while receiving Cold Chain Product in the DC.
* All discrepancies of Cold Chain Product are either received into inventory, as per authorization from the buyer and vendor, or sent back to the vendor using Cold Chain shipping methods.(cooler box and gel packs)

==Receiving Cold Chain Products==
#The Receiver takes the cold chain pack-out boxes to the cold chain station (the cold chain station by bay door #6)
#The Receiver open the box and place a temperature probe ddfdf
#The Receiver will fill out the the temperature log form {{unc|\\SUPERSERVER\Distribution Centre\Richmond\Common\Receiving Cold Chain Product\Cold Chain Forms\Template PO problems.xls|\\SUPERSERVER\Distribution Centre\Richmond\Common\Receiving Cold Chain Product\Cold Chain Forms\Template PO problems.xls}}

[[Category:Cold Chain]]

Distribution Centre:Cold-Chain Product Receiving

2017-10-05T21:20:41Z

Geraldp:

==Overview==
Cold Chain protocol is required to validate the supply chain in order to ensure the temperature has not been compromised.

==Protocol to Receive Cold Chain Product==
*All Cold Chain Products are '''temperature probed''' within '''half hour'' of being received in by the receiving Cold Chain station. (piece count done & waybill signed for)
*All Cold Chain Product received by cooler box is temperature probed with our data loggers and probes, (Smart Reader Plus from ACR). All information is captured via graphs and saved on the company super server. Any product monitored outside the allowable range of 2 to 8 Celsius will also have a discrepancy form filled out.
* Unless a logger comes with the shipment approved by the vendor, and the looger meets all requirements we do not need to use our data loggers. Any logger must be capable of down loading the information otherwise we will use our data logger to gather the information. Some vendors may require us to email data to their QA department, like Novartis
* All Cold Chain Product delivered by refrigerated service is put by the receiving Cold Chain Product station, and received into the system immediately after, (piece count done & waybill signed for). Temperature mapping of truck is available upon request from uniPHARM.
* All Cold Chain Product is put away to an alarm monitored refrigerator upon completion of receiving with an RF scanner. All products are put away immediately by a receiver or a shelf maintenance staff.
* All Cold Chain Products with any discrepancy while receiving are to be held for inspection in an alarm monitored fridge. The receivers will check the CPS, if the product is stable for 48 hours or more and the shipment label shows that the excursion time did not exceed the 48 hours then we will receive the product into inventory. Other wise we will wait till instruction from the buyer or assistant buyer are received. The buyer and assistant buyer is e mailed all graph and discrepancy forms related to all issues while receiving Cold Chain Product in the DC.
* All discrepancies of Cold Chain Product are either received into inventory, as per authorization from the buyer and vendor, or sent back to the vendor using Cold Chain shipping methods.(cooler box and gel packs)

==Receiving Cold Chain Products==
#The Receiver takes the cold chain pack-out boxes to the cold chain station (the cold chain station by bay door #6)
#The Receiver open the box and place a temperature probe ddfdf
#The Receiver will fill out {{unc|\\SUPERSERVER\Distribution Centre\Richmond\Common\Receiving Cold Chain Product\Cold Chain Forms\Template PO problems.xls|\\SUPERSERVER\Distribution Centre\Richmond\Common\Receiving Cold Chain Product\Cold Chain Forms\Template PO problems.xls}}

[[Category:Cold Chain]]

Distribution Centre:Cold-Chain Product Receiving

2017-10-05T21:20:10Z

Geraldp:

==Overview==
Cold Chain protocol is required to validate the supply chain in order to ensure the temperature has not been compromised.

==Protocol to Receive Cold Chain Product==
*All Cold Chain Products are '''temperature probed''' within '''half hour'' of being received in by the receiving Cold Chain station. (piece count done & waybill signed for)
*All Cold Chain Product received by cooler box is temperature probed with our data loggers and probes, (Smart Reader Plus from ACR). All information is captured via graphs and saved on the company super server. Any product monitored outside the allowable range of 2 to 8 Celsius will also have a discrepancy form filled out.
* Unless a logger comes with the shipment approved by the vendor, and the looger meets all requirements we do not need to use our data loggers. Any logger must be capable of down loading the information otherwise we will use our data logger to gather the information. Some vendors may require us to email data to their QA department, like Novartis
* All Cold Chain Product delivered by refrigerated service is put by the receiving Cold Chain Product station, and received into the system immediately after, (piece count done & waybill signed for). Temperature mapping of truck is available upon request from uniPHARM.
* All Cold Chain Product is put away to an alarm monitored refrigerator upon completion of receiving with an RF scanner. All products are put away immediately by a receiver or a shelf maintenance staff.
* All Cold Chain Products with any discrepancy while receiving are to be held for inspection in an alarm monitored fridge. The receivers will check the CPS, if the product is stable for 48 hours or more and the shipment label shows that the excursion time did not exceed the 48 hours then we will receive the product into inventory. Other wise we will wait till instruction from the buyer or assistant buyer are received. The buyer and assistant buyer is e mailed all graph and discrepancy forms related to all issues while receiving Cold Chain Product in the DC.
* All discrepancies of Cold Chain Product are either received into inventory, as per authorization from the buyer and vendor, or sent back to the vendor using Cold Chain shipping methods.(cooler box and gel packs)

==Receiving Cold Chain Products==
#The Receiver takes the cold chain pack-out boxes to the cold chain station (the cold chain station by bay door #6)
#The Receiver open the box and place a temperature probe ddfdf
#The Receiver will fill out {{unc|\\SUPERSERVER\Distribution Centre\Richmond\Common\Receiving Cold Chain Product\Cold Chain Forms\Template PO problems.xls}}

[[Category:Cold Chain]]

Distribution Centre:Cold-Chain Product Receiving

2017-10-05T21:16:36Z

Geraldp:

==Overview==
Cold Chain protocol is required to validate the supply chain in order to ensure the temperature has not been compromised.

==Protocol to Receive Cold Chain Product==
*All Cold Chain Products are '''temperature probed''' within '''half hour'' of being received in by the receiving Cold Chain station. (piece count done & waybill signed for)
*All Cold Chain Product received by cooler box is temperature probed with our data loggers and probes, (Smart Reader Plus from ACR). All information is captured via graphs and saved on the company super server. Any product monitored outside the allowable range of 2 to 8 Celsius will also have a discrepancy form filled out.
* Unless a logger comes with the shipment approved by the vendor, and the looger meets all requirements we do not need to use our data loggers. Any logger must be capable of down loading the information otherwise we will use our data logger to gather the information. Some vendors may require us to email data to their QA department, like Novartis
* All Cold Chain Product delivered by refrigerated service is put by the receiving Cold Chain Product station, and received into the system immediately after, (piece count done & waybill signed for). Temperature mapping of truck is available upon request from uniPHARM.
* All Cold Chain Product is put away to an alarm monitored refrigerator upon completion of receiving with an RF scanner. All products are put away immediately by a receiver or a shelf maintenance staff.
* All Cold Chain Products with any discrepancy while receiving are to be held for inspection in an alarm monitored fridge. The receivers will check the CPS, if the product is stable for 48 hours or more and the shipment label shows that the excursion time did not exceed the 48 hours then we will receive the product into inventory. Other wise we will wait till instruction from the buyer or assistant buyer are received. The buyer and assistant buyer is e mailed all graph and discrepancy forms related to all issues while receiving Cold Chain Product in the DC.
* All discrepancies of Cold Chain Product are either received into inventory, as per authorization from the buyer and vendor, or sent back to the vendor using Cold Chain shipping methods.(cooler box and gel packs)

==Receiving Cold Chain Products==
#The Receiver takes the cold chain pack-out boxes to the cold chain station (the cold chain station by bay door #6)
#The Receiver open the box and place a temperature probe ddfdf
#The Receiver will fill out {{unc|\\SUPERSERVER\Distribution Centre\Richmond\Common\Receiving Cold Chain Product\Cold Chain Forms\Template PO problems.xls|\\SUPERSERVER\Distribution Centre\Richmond\Common\Receiving Cold Chain Product\Cold Chain Forms\Template PO problems.xls}}

[[Category:Cold Chain]]

Distribution Centre:Cold-Chain Product Receiving

2017-10-05T21:09:43Z

Geraldp:

==Overview==
Cold Chain protocol is required to validate the supply chain in order to ensure the temperature has not been compromised.

==Protocol to Receive Cold Chain Product==
*All Cold Chain Products are '''temperature probed''' within '''half hour'' of being received in by the receiving Cold Chain station. (piece count done & waybill signed for)
*All Cold Chain Product received by cooler box is temperature probed with our data loggers and probes, (Smart Reader Plus from ACR). All information is captured via graphs and saved on the company super server. Any product monitored outside the allowable range of 2 to 8 Celsius will also have a discrepancy form filled out.
* Unless a logger comes with the shipment approved by the vendor, and the looger meets all requirements we do not need to use our data loggers. Any logger must be capable of down loading the information otherwise we will use our data logger to gather the information. Some vendors may require us to email data to their QA department, like Novartis
* All Cold Chain Product delivered by refrigerated service is put by the receiving Cold Chain Product station, and received into the system immediately after, (piece count done & waybill signed for). Temperature mapping of truck is available upon request from uniPHARM.
* All Cold Chain Product is put away to an alarm monitored refrigerator upon completion of receiving with an RF scanner. All products are put away immediately by a receiver or a shelf maintenance staff.
* All Cold Chain Products with any discrepancy while receiving are to be held for inspection in an alarm monitored fridge. The receivers will check the CPS, if the product is stable for 48 hours or more and the shipment label shows that the excursion time did not exceed the 48 hours then we will receive the product into inventory. Other wise we will wait till instruction from the buyer or assistant buyer are received. The buyer and assistant buyer is e mailed all graph and discrepancy forms related to all issues while receiving Cold Chain Product in the DC.
* All discrepancies of Cold Chain Product are either received into inventory, as per authorization from the buyer and vendor, or sent back to the vendor using Cold Chain shipping methods.(cooler box and gel packs)

==Receiving Cold Chain Products==
#The Receiver takes the cold chain pack-out boxes to the cold chain station (the cold chain station by bay door #6)
#The Receiver open the box and place a temperature probe ddfdf

==Test 2==

==Test 3==
[[Category:Cold Chain]]

Distribution Centre:Cold-Chain Product Receiving

2017-10-05T21:09:01Z

Geraldp:

==Overview==
Cold Chain protocol is required to validate the supply chain in order to ensure the temperature has not been compromised.

===Protocol to Receive Cold Chain Product===
*All Cold Chain Products are '''temperature probed''' within '''half hour'' of being received in by the receiving Cold Chain station. (piece count done & waybill signed for)
*All Cold Chain Product received by cooler box is temperature probed with our data loggers and probes, (Smart Reader Plus from ACR). All information is captured via graphs and saved on the company super server. Any product monitored outside the allowable range of 2 to 8 Celsius will also have a discrepancy form filled out.
* Unless a logger comes with the shipment approved by the vendor, and the looger meets all requirements we do not need to use our data loggers. Any logger must be capable of down loading the information otherwise we will use our data logger to gather the information. Some vendors may require us to email data to their QA department, like Novartis
* All Cold Chain Product delivered by refrigerated service is put by the receiving Cold Chain Product station, and received into the system immediately after, (piece count done & waybill signed for). Temperature mapping of truck is available upon request from uniPHARM.
* All Cold Chain Product is put away to an alarm monitored refrigerator upon completion of receiving with an RF scanner. All products are put away immediately by a receiver or a shelf maintenance staff.
* All Cold Chain Products with any discrepancy while receiving are to be held for inspection in an alarm monitored fridge. The receivers will check the CPS, if the product is stable for 48 hours or more and the shipment label shows that the excursion time did not exceed the 48 hours then we will receive the product into inventory. Other wise we will wait till instruction from the buyer or assistant buyer are received. The buyer and assistant buyer is e mailed all graph and discrepancy forms related to all issues while receiving Cold Chain Product in the DC.
* All discrepancies of Cold Chain Product are either received into inventory, as per authorization from the buyer and vendor, or sent back to the vendor using Cold Chain shipping methods.(cooler box and gel packs)

===Receiving Cold Chain Products===
#The Receiver takes the cold chain pack-out boxes to the cold chain station (the cold chain station by bay door #6)
#The Receiver open the box and place a temperature probe ddfdf

[[Category:Cold Chain]]

Distribution Centre:Cold-Chain Product Receiving

2017-10-05T21:08:32Z

Geraldp:

==Overview==
Cold Chain protocol is required to validate the supply chain in order to ensure the temperature has not been compromised.

==Protocol to Receive Cold Chain Product==
*All Cold Chain Products are '''temperature probed''' within '''half hour'' of being received in by the receiving Cold Chain station. (piece count done & waybill signed for)
*All Cold Chain Product received by cooler box is temperature probed with our data loggers and probes, (Smart Reader Plus from ACR). All information is captured via graphs and saved on the company super server. Any product monitored outside the allowable range of 2 to 8 Celsius will also have a discrepancy form filled out.
* Unless a logger comes with the shipment approved by the vendor, and the looger meets all requirements we do not need to use our data loggers. Any logger must be capable of down loading the information otherwise we will use our data logger to gather the information. Some vendors may require us to email data to their QA department, like Novartis
* All Cold Chain Product delivered by refrigerated service is put by the receiving Cold Chain Product station, and received into the system immediately after, (piece count done & waybill signed for). Temperature mapping of truck is available upon request from uniPHARM.
* All Cold Chain Product is put away to an alarm monitored refrigerator upon completion of receiving with an RF scanner. All products are put away immediately by a receiver or a shelf maintenance staff.
* All Cold Chain Products with any discrepancy while receiving are to be held for inspection in an alarm monitored fridge. The receivers will check the CPS, if the product is stable for 48 hours or more and the shipment label shows that the excursion time did not exceed the 48 hours then we will receive the product into inventory. Other wise we will wait till instruction from the buyer or assistant buyer are received. The buyer and assistant buyer is e mailed all graph and discrepancy forms related to all issues while receiving Cold Chain Product in the DC.
* All discrepancies of Cold Chain Product are either received into inventory, as per authorization from the buyer and vendor, or sent back to the vendor using Cold Chain shipping methods.(cooler box and gel packs)

==Receiving Cold Chain Products==
#The Receiver takes the cold chain pack-out boxes to the cold chain station (the cold chain station by bay door #6)
#The Receiver open the box and place a temperature probe ddfdf

[[Category:Cold Chain]]

Category:Health Canada-DC

2017-10-05T20:59:19Z

Geraldp: Created page with "Category:Distribution Centre"

[[Category:Distribution Centre]]

Distribution Centre:Health Canada Audits & Inspections

2017-10-05T20:58:04Z

Geraldp:

'''Health Canada Audits & Inspections'''

==Background==
This information is recorded to assist with the preparation and conduct when faced with a Health Canada Inspection.

==Types of Health Canada Inspections==
* GMP (Good Manufacturing Practise)
* Narcotic & Controlled Substances
* Precursors
* Medical Devices
* Other not applicable to uniPHARM - GXP-Clinical, Pharmacovigilance and CFIA (Canadian Food Inspection Agency)

==Challenges==
* Data Integrity
* Good documentation practices for QA/QC
* Transportation/storage-temperature control/mapping studies/qualified pack out solutions/IQ/OQ or DQ/PQ (should be done at least every 5 years)
* Inspection program for active pharmaceutical ingredients (Human only)

==Preparation==
* Ensure good communication with all colleagues that could be involved in the audit and review "The Golden Rules" & topics that will typically be covered during the inspection
* Make sure suitable location is booked for the duration of the time that an inspector will be on-site (suggestion to book the boardroom or the UTC for the day)

==Golden Rules==
'''Rule #1'''
# Be well prepared - it's important to be knowledgeable of the HC regulations
* Where possible - simulate inspection process in the organization
* Test internal SOP (Standard Operating Procedures)
* Test staff knowledge
* How are questions answered

'' Inspection "Don'ts..."''
* Don't - Guess, lie or make misleading statements
* Don't - Get uptight, overly anxious, or defensive
* Don't - Volunteer more information than necessary to answer the question
* Don't - Engage in unconstructive arguments

# Ensure that documents are readily retrievable
# Use relevant guidelines as resources
# Important to have senior management support as preparation takes resources

'''Rule #2'''
# Good documentation practices
* Accurate records
* Record all necessary information immediately upon completion of a task
* Never trust your memory or write results on loose pieces of paper or a post-it note
* Write your name legibly in ink. Remember that by signing records you are certifying that the record is correct and that you have performed the task as per the defined procedure.
* Draw a single line through any mistakes, and initial and date the correction. Include a reason for the correction at the bottom of the page.
* Record details if you deviate from a procedure
* Never assume that undocumentated work has been properly completed - if it's not written down then it didn't happen
* Review SOP's and processes regularly to assure that they are up to date
* Document changes (change control)

'''Rule #3'''
# Write good procedures and follow them - "Walk the talk"

'''Rule #4'''
# Train and develop staff
## Training should be documented on a training form

'''Rule #5'''
# Perform regular audits
* Self inspections - complete, update SOP's as needed

'''Rule #6'''
# When the inspector requests a document
* Provide the required document ONLY
# When the inspector asks a question
* Answer the question directly and honestly - DO NOT provide any further details or information if it's not necessary
* If you don't know that answer - DON'T guess - state you will find out and come back with the information

'''Rule #7'''
# Key people must be present on the day of the inspection - if this is not possible, then ensure a suitable back up or request a reschedule if possible
# Important documents to be available
* Organizational Chart
* SOP's
* Training records
* Transactional details
[[Category:Health Canada-DC]]
[[Category:Health Canada]]

Distribution Centre:Health Canada Audits & Inspections

2017-10-05T20:55:57Z

Geraldp:

Category:Cold Chain

2017-10-05T20:54:43Z

Geraldp: Created page with "Category:Distribution Centre"

[[Category:Distribution Centre]]

Distribution Centre:Cold-Chain Product Receiving

2017-10-05T20:53:48Z

Geraldp:

==Overview==

==Protocol to receive Cold Chain Product==
* All Cold Chain Product is temperature probed within half hour of being received in the DC by the receiving Cold Chain station. (piece count done & waybill signed for)
* All Cold Chain Product received by cooler box is temperature probed with our data loggers and probes, (Smart Reader Plus from ACR). All information is captured via graphs and saved on the company super server. Any product monitored outside the allowable range of 2 to 8 Celsius will also have a discrepancy form filled out.
* Unless a logger comes with the shipment approved by the vendor, and the looger meets all requirements we do not need to use our data loggers. Any logger must be capable of down loading the information otherwise we will use our data logger to gather the information. Some vendors may require us to email data to their QA department, like Novartis
* All Cold Chain Product delivered by refrigerated service is put by the receiving Cold Chain Product station, and received into the system immediately after, (piece count done & waybill signed for). Temperature mapping of truck is available upon request from uniPHARM.
* All Cold Chain Product is put away to an alarm monitored refrigerator upon completion of receiving with an RF scanner. All products are put away immediately by a receiver or a shelf maintenance staff.
* All Cold Chain Products with any discrepancy while receiving are to be held for inspection in an alarm monitored fridge. The receivers will check the CPS, if the product is stable for 48 hours or more and the shipment label shows that the excursion time did not exceed the 48 hours then we will receive the product into inventory. Other wise we will wait till instruction from the buyer or assistant buyer are received. The buyer and assistant buyer is e mailed all graph and discrepancy forms related to all issues while receiving Cold Chain Product in the DC.
* All discrepancies of Cold Chain Product are either received into inventory, as per authorization from the buyer and vendor, or sent back to the vendor using Cold Chain shipping methods.(cooler box and gel packs)

[[Category:Cold Chain]]

Distribution Centre:Cold-Chain Product Receiving

2017-10-05T20:50:14Z

Geraldp:

Distribution Centre:Receiving cold-chain product

2017-10-05T20:46:13Z

Geraldp: Geraldp moved page Distribution Centre:Receiving cold-chain product to Distribution Centre:Cold-Chain Product Receiving

#REDIRECT [[Distribution Centre:Cold-Chain Product Receiving]]

Distribution Centre:Cold-Chain Product Receiving

2017-10-05T20:46:12Z

Geraldp: Geraldp moved page Distribution Centre:Receiving cold-chain product to Distribution Centre:Cold-Chain Product Receiving

Distribution Centre:Cold-Chain Product Receiving

2017-10-05T20:43:01Z

Geraldp:

Distribution Centre:Cold-Chain Product Receiving

2017-10-05T20:40:36Z

Geraldp:

==Protocol to receive Cold Chain Product==

# All Cold Chain Product is temperature probed within half hour of being received in the DC by the receiving Cold Chain station. (piece count done & waybill signed for)
# All Cold Chain Product received by cooler box is temperature probed with our data loggers and probes, (Smart Reader Plus from ACR). All information is captured via graphs and saved on the company super server. Any product monitored outside the allowable range of 2 to 8 Celsius will also have a discrepancy form filled out.
* Unless a logger comes with the shipment approved by the vendor, and the looger meets all requirements we do not need to use our data loggers. Any logger must be capable of down loading the information otherwise we will use our data logger to gather the information. Some vendors may require us to email data to their QA department, like Novartis
* All Cold Chain Product delivered by refrigerated service is put by the receiving Cold Chain Product station, and received into the system immediately after, (piece count done & waybill signed for). Temperature mapping of truck is available upon request from uniPHARM.
* All Cold Chain Product is put away to an alarm monitored refrigerator upon completion of receiving with an RF scanner. All products are put away immediately by a receiver or a shelf maintenance staff.
* All Cold Chain Products with any discrepancy while receiving are to be held for inspection in an alarm monitored fridge. The receivers will check the CPS, if the product is stable for 48 hours or more and the shipment label shows that the excursion time did not exceed the 48 hours then we will receive the product into inventory. Other wise we will wait till instruction from the buyer or assistant buyer are received. The buyer and assistant buyer is e mailed all graph and discrepancy forms related to all issues while receiving Cold Chain Product in the DC.
* All discrepancies of Cold Chain Product are either received into inventory, as per authorization from the buyer and vendor, or sent back to the vendor using Cold Chain shipping methods.(cooler box and gel packs)

[[Category: Distribution Centre]]

Distribution Centre:Purolator contact list

2017-09-11T15:35:10Z

Geraldp: Created page with "Mark Alexander Manager – Customer Engagement Purolator, Inc. Office: 604-273-4333 ext. 5305 sandra.chambers@purolator.com Sandra Chambers Man..."

Mark Alexander
Manager – Customer Engagement
Purolator, Inc.
Office: 604-273-4333 ext. 5305
sandra.chambers@purolator.com

Sandra Chambers
Manager – Customer Engagement
Purolator, Inc.
Office: 604-273-4333 ext. 5305
sandra.chambers@purolator.com

Distribution Centre:Picking

2017-09-08T20:26:13Z

Geraldp:

# blah
# blah blah
[[Category: Distribution Centre]]

Distribution Centre:Shelf Maintenance

2017-09-08T20:17:10Z

Geraldp: Created page with "category: Distribution Centre"

[[category: Distribution Centre]]

Distribution Centre:Cold-Chain Product Receiving

2017-09-07T16:45:11Z

Geraldp: Created page with "Protocol, to receive Cold Chain Product • All Cold Chain Product is temperature probed within half hour of being received in the DC by the receiving Cold Chain station. (pie..."

Protocol, to receive Cold Chain Product
• All Cold Chain Product is temperature probed within half hour of being received in the DC by the receiving Cold Chain station. (piece count done & waybill signed for)
• All Cold Chain Product received by cooler box is temperature probed with our data loggers and probes, (Smart Reader Plus from ACR). All information is captured via graphs and saved on the company super server. Any product monitored outside the allowable range of 2 to 8 Celsius will also have a discrepancy form filled out.
• Unless a logger comes with the shipment approved by the vendor, and the looger meets all requirements we do not need to use our data loggers. Any logger must be capable of down loading the information otherwise we will use our data logger to gather the information. Some vendors may require us to email data to their QA department, like Novartis
• All Cold Chain Product delivered by refrigerated service is put by the receiving Cold Chain Product station, and received into the system immediately after, (piece count done & waybill signed for). Temperature mapping of truck is available upon request from uniPHARM.
• All Cold Chain Product is put away to an alarm monitored refrigerator upon completion of receiving with an RF scanner. All products are put away immediately by a receiver or a shelf maintenance staff.
• All Cold Chain Products with any discrepancy while receiving are to be held for inspection in an alarm monitored fridge. The receivers will check the CPS, if the product is stable for 48 hours or more and the shipment label shows that the excursion time did not exceed the 48 hours then we will receive the product into inventory. Other wise we will wait till instruction from the buyer or assistant buyer are received. The buyer and assistant buyer is e mailed all graph and discrepancy forms related to all issues while receiving Cold Chain Product in the DC.
• All discrepancies of Cold Chain Product are either received into inventory, as per authorization from the buyer and vendor, or sent back to the vendor using Cold Chain shipping methods.(cooler box and gel packs)