View source for Accounting Finance:Manually Create and Confirm a Manual Order (Customer Repairs and Wrong Parts Shipped)

==Manual order - Repairs==
*A manual order '''must be''' created for all customer repairs and wrong parts shipped (to be replaced with correct parts). For example: marking guns which were sold to customer but required repair or home healthcare equipment shipped with wrong parts (parts taken from other equipment and put aside awaiting correct parts from supplier)
*A manual order number '''must be''' quoted on supplier invoice
*A manual order  '''must''' contain '''prices''' if the supplier will be charging for the repairs (enter correct cost of repair – do not enter an estimate)
*A manual order can be '''free of charge (FOC)''' if the supplier will not be charging for the repair. 
*Line and header texts are optional but will assist in the verification process. 
*Taxes and freight '''are not''' included in prices 
*Upon receiving items, reception note for manual order '''must be''' confirmed.
*Supplier invoice and a copy of manual order '''must be''' forwarded to the Finance department. The Finance department will create a customer invoice and enter the supplier invoice into ASW

==Process==
===Validation Menu===
*Enter '''50''' (Warehouse menu)
*Click '''enter'''
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===Warehouse Menu===
*Enter '''76''' (Hotline)
*Click '''enter'''
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===Hotline Maintenance===
*Enter Hotline incident number
*Click '''enter'''
*Click '''F8''' (notes)
*Leave open on one monitor
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===Warehouse Menu===
*Open another session
*Enter '''16''' (Returns menu)
*Click '''enter'''
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===Returns Menu===
*Enter '''40''' (Work with purchase orders)
*Click '''enter'''
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===Work with purchase orders - Header view===
*Enter '''1''' (to add) and click '''enter'''
*OR click '''F6'''
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===Purchase order maintenance===
*Enter Supplier number
*Click enter
*Enter Order type '''MO'''
*Enter Dispatch date (today’s date or the date  that you will be shipping out items)
*Enter Warehouse '''RET'''
*Click '''enter''' 
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===Work with purchase orders - Add lines===
*Enter Item number '''02000149''' (manual order fictitious item #)
*Enter Quantity '''1''' AND '''+''' 
*Enter Unit '''EA'''
*Enter Price (if supplier is charging for the repair)
*Under FOC (free of charge), enter '''Y''' if supplier will not be charging for the report
*Click '''enter''' twice
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===Work with purchase orders - Order line, main info===
*Enter Backlog '''N'''
*Change Description
*Click '''F8''' (Additional info 1)
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===Work with purchase orders - Order line, additional info 1===
*Enter Quality ctl '''N'''
*Click '''enter''' to confirm
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===Work with purchase orders - Order line, main info===
*Click '''enter''' to confirm
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===Work with purchase orders - Add lines===
*Click '''F12''' to move back to Work with purchase orders - order lines
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===Work with purchase orders - Order lines===
*Enter '''7''' (Text is require to identify items purchased)
*Click '''enter'''
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===Purchase order line - Edit Text===
*Enter text
*Click enter to confirm
*Continue adding new items and line text until order is completed (optional)
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===Work with purchase orders - Order lines===
*When manual order is completed, click '''F12'''
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===Work with purchase orders – Header view ===
*Enter '''7''' header text
*Click '''enter'''
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===Purchase order header – Edit text===
*Enter header text
*Header text is use to provide further details such as waybill # and shipping details
*Click '''enter''' to confirm
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===Work with purchase orders - Header view===
*Enter '''2''' header text
*Click '''enter'''
[[File:MCC19.PNG|400px]]

===Work with purchase order - Order header===
*Enter Hotline number (this will allow other users to search for manual order connected to Hotline)  
*Click '''enter''' to confirm
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===Work with purchase orders - Header view===
*Enter '''11''' to print
*Click '''enter''' to confirm
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===Purchase order printout===
*Change printer queue '''RTNCOPIER'''
*Change Hold on spool file '''N'''
*Click '''enter''' to confirm
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===Doc Distribution Selection===
*Click '''F12''' to move back to Work with purchase orders - header view (no need to email)
*Attach manual order to items couriered to supplier for repair
*Go to Hotline incident and insert notes pertaining to shipment
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===Work with purchase orders - Header view===
*When repaired items are returned from vendor, print another copy
*Enter '''6''' (Lines)
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===Work with purchase orders - Order lines===
*Enter '''2''' (Change)
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===Work with purchase orders - Order lines, main info===
*Change Request date to today’s date if in the future
*Change Disp date to day’s date if in the future
*Click '''enter'''
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===Work with purchase orders - Order lines===
*Click '''F12'''
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===Work with purchase orders - Header view===
*Click '''F12'''
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===Work with purchase orders - Header view===
*Enter '''13''' (Rec note)
*Click '''enter'''
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===Reception note printout===
*Click '''enter''' to confirm
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===Returns Warehouse===
*Enter '''44''' (show reception note # for P/O)
*Click '''enter'''
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===Select Records===
*Enter Manual Order #
*Click '''enter'''
*Copy Reception note number
*Click '''F12''' twice
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===Returns Menu===
*Enter '''43''' (confirm P/O reception)
*Click '''enter'''
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===Reception note confirmation===
*Enter Reception note number
*Click '''enter''' to confirm
[[File:MCC35.PNG|400px]]

===Location confirmation Put-Away===
*Click '''F8''' (Blank; sugg qty)
*Click '''enter''' to move back to Work with purchase orders - header view
[[File:MCC36.PNG|400px]]

*Click '''F12''' to move back to Returns Menu
*Forward supplier invoice and copy of manual order to Angela Chan
*Angela will create a customer invoice and enter the supplier invoice into our system.
*When the customer invoice is forwarded to returns, returns will attach invoice to the items shipped to the customer
*'''Go to Hotline Incident and update notes and close incident'''
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[[Category:Workflows-Finance]]
[[Category:Accounts Payable]]