View source for Accounting Finance:Chase Paymentech-Orbital-Import New Order Batch

==Overview==
uniPHARM uses Chase Paymentech's Orbital Virtual terminal which is Chase Paymentech's suite of web-based tools for secure acceptance and payment processing at the point of sale and in a card-not-present (CNP) environment. All transactions are processed through an internet browser. Data transmission is protected using the industry-standard Secure Sockets Layer (SSL) protocol with all transmissions encrypted at 128 bits. Sensitive transaction data is secured behind internal layered defenses that prohibit direct access to transaction databases. Users have three options: authorize, authorize and settle or authorize, settle and refund.

==Contacts==
*Relationship Manager - Oliver Manram T:416.940.6170, F: 416.940.6026 [mailto:oliver.manram@chasePaymentech.ca Oliver Manram]
**Sales Contact – Harry Cho, VP National Sales T:604.872.0303, TF: 877.872.0303, F: 844.364.9210 [mailto:harry.cho@chasepaymentech.com Harry Cho]
*Chase Helpdesk: T: 1-800.265.5158
*Toronto Customer Service: [mailto:Tor-CanadaCustomerService@chasepaymentech.ca Tor-CanadaCustomerService@chasepaymentech.ca ]

==Merchant Numbers==
*Visa & MasterCard merchant #810000046231
*Amex merchant #9323063165

==Logging into Chase Orbital==
#Open your supported web browser
#Logo into '''[https://secure.paymentech.com/ https://secure.paymentech.com/]'''
#Enter your Chase Paymentech '''user name''' and click ''''Login''''
#Enter your '''password''' and click ''''Submit''''

==Upload New Order Batch==
#Open Chase-Template {{unc|\\superserver.unipharm.local\Accounting\common\AR\Banking\Chase Paymentech\Templates\Chase-Template.xlsx|superserver.unipharm.local\Accounting\common\AR\Banking\Chase Paymentech\Templates\Chase-Template.xlsx}}
#Save template with '''new file name''' (to avoid changing the template)
#Click on '''Batch sheet'''
#Enter '''User Name''' (D1)
#Enter '''File Name''' (E1)
#Enter each credit card payment for each row: '''Amount (I), Profile No. (AB) and Recurring Indicator (BF)'''								
#Add new profile to Profiles sheet, if required.
#When you have completed all entries, copy and paste (V) (values only) from '''row 1 to Trailer row (T)''' to a new blank worksheet. ''Make sure you copy all columns''.
#Save file as '''CSV''' with the same '''File Name''' as E1.														
#Log into your Orbital Account and click ''''Import File''''.														
#If the import is '''successful''', it will be shown as '''Completed'''. ''Note - import could be successful but data is not imported if there are errors.''		
#Click ''''Open Batch'''' and Unmark entries or Settle when you are ready to settle. ''Do not settle if it is not yet the Settlement date.''
#Click '''Settle''', check the total which should match your worksheet, click '''Proceed with Settlement''' and click '''Close'''
#Check to see that all transactions are in '''Open Batch'''. ''If the transaction is not shown, check Reporting to determine the error.''				

==Print Confirmations==
#Check to see that all transactions were uploaded successfully. Click '''Review''', click '''Summary Query''' from Query Type drop-down, click '''Search''' and click '''print'''. 
Make sure the '''Amount total''' is the same as your '''batch total'''. 
#Click '''Review''', click '''batch search''', click '''Search''', mark '''batch no''', click '''Batch Details''' and click print each page. 
#Attach '''confirmation reports''' with '''original report''' and file in storage box.									


==Log Out of Orbital==
#Click the '''log out link''' to log out of Orbital.

[[Category:Workflows-Finance]]
[[Category:Bank]]
[[Category:Chase]]