Customer Service:Pick List-Changing Priority - Revision history

Nancyn: Nancyn moved page Customer Service:Pick List Priority to Customer Service:Pick List-Changing Priority

2017-11-20T23:49:48Z

2017-11-20T23:21:24Z

2017-11-20T23:20:16Z

2017-09-27T20:11:36Z

Changing the priority after cut off

2017-09-27T20:02:08Z

Changing the priority after cut off

2017-09-27T19:59:33Z

Changing the priority after cut off

2017-09-27T19:03:29Z

Changing the priority after cut off

2017-09-27T18:42:33Z

Changing the priority after cut off

2017-09-27T18:41:12Z

Changing the priority after cut off

2017-09-27T18:40:28Z

Changing the priority after cut off

← Older revision		Revision as of 23:21, 20 November 2017
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	[[Category:Workflows-Customer Service]]		[[Category:Workflows-Customer Service]]
−	[[Category:~~Sales~~ ~~Orders~~]]	+	[[Category:Pick List]]

@@ Line 21: / Line 21: @@
 *Generally we boost these type of orders and front store orders for '''Shareholders only''' but on occasion for a Customer depending on the circumstance.
 #Open a new hotline in ''''ASW''''
@@ Line 32: / Line 30: @@
 #Scroll down and enter ''''DT=Details'''' in the field left of the 'Carr'
 #Change the priority to ''''01'''' for Atlas or ''''10'''' for Loomis
 #Change the scheduled pick up '''date and time'''
-##Use the current date and the last number to day of the week for the time (i.e. 1 for Monday 8:01AM or 1:31PM Tuesday 8:02 or 1:32 etc)
+#Use the current date and the last number to day of the week for the time (i.e. 1 for Monday 8:01AM or 1:31PM Tuesday 8:02 or 1:32 etc)
 #Press enter to save.
 ==Cancelling an item off an order==

@@ Line 20: / Line 20: @@
 *Most drivers leave uniPHARM for deliveries around 1:40 - 1:50 so if a request happens to come in later than 1:20 give Gord a call to make sure the driver is still here and there is time to pick the order. These request are usually for 1 or 2 items urgently needed for a customer.
-*Generally we boost these type of orders and front store orders for '''Shareholders only''' but on occasion for a Customer dependent on the circumstance.
+*Generally we boost these type of orders and front store orders for '''Shareholders only''' but on occasion for a Customer depending on the circumstance.
@@ Line 32: / Line 32: @@
 #Scroll down and enter ''''DT=Details'''' in the field left of the 'Carr'
 #Change the priority to ''''01'''' for Atlas or ''''10'''' for Loomis
 #Change the scheduled pick up '''date and time'''
 ##Use the current date and the last number to day of the week for the time (i.e. 1 for Monday 8:01AM or 1:31PM Tuesday 8:02 or 1:32 etc)

@@ Line 13: / Line 13: @@
 '''
 '''The majority of priority changes after cut off will be for afternoon Atlas deliveries.'''
 *The stores will usually call between 1:00 & 1:30
 #Open a new hotline in ''''ASW''''

← Older revision		Revision as of 19:03, 27 September 2017
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	'''The majority of priority changes after cut off will be for afternoon Atlas deliveries.'''		'''The majority of priority changes after cut off will be for afternoon Atlas deliveries.'''
		+	*The stores will usually call between 1:00 & 1:30
		+	*Most drivers leave uniPHARM around 1:40 - 1:50 for deliveries so if a request comes in later than 1:20 give Gord a call to make sure the driver is still here and there is time to pick the order. These request are usually for 1 or 2 items urgently needed for a customer.

	'''''Cut off''' times for '''in town afternoon''' deliveries'' are:		'''''Cut off''' times for '''in town afternoon''' deliveries'' are:

@@ Line 13: / Line 13: @@
 '''
-'''Most of the priority changes after cut off will be for afternoon Atlas deliveries.'''
+'''The majority of priority changes after cut off will be for afternoon Atlas deliveries.'''
 '''''Cut off''' times for '''in town afternoon''' deliveries'' are:
 Rx & Home Healthcare '''1:00pm''' OTC/HABA '''12:00pm'''

@@ Line 10: / Line 10: @@
 ==Changing the priority after cut off==
-'''See the attached document for cut off times: {{unc|\\superserver\FormsGeneral\Membership\Communications|Cutoff Times for Loomis & Atlas}}
+{{unc|\\superserver\FormsGeneral\Membership\Communications|Cutoff Times for Loomis & Atlas}}
 '''
 '''Most of the priority changes after cut off will be for afternoon Atlas deliveries.'''
 #Open a new hotline in ''''ASW''''
 #Use hotline Problem code ''''ORDER'''' Resol ''''ORESHP''''