Information Systems:Barracuda Email Security Service - Revision history

Jeremym at 22:51, 12 October 2021

2021-10-12T22:51:53Z

Darrenf: /* Administration */

2018-04-02T18:02:56Z

Administration

Norwinu: /* Norwin's Administration Tips */

2016-12-15T17:20:04Z

Norwin's Administration Tips

Norwinu: /* Norwin's Administration Tips */

2016-11-30T00:13:52Z

Norwin's Administration Tips

Norwinu: /* Norwin's Administration Tips */

2016-11-30T00:12:50Z

Norwin's Administration Tips

Norwinu: /* Norwin's Administration Tips */

2016-11-30T00:04:38Z

Norwin's Administration Tips

Norwinu: /* Administration Tips */

2016-11-30T00:04:26Z

Administration Tips

Norwinu at 00:04, 30 November 2016

2016-11-30T00:04:14Z

Norwinu: /* Administration */

2016-10-05T19:18:06Z

Administration

Norwinu: /* Global Administration */

2016-10-05T19:17:24Z

Global Administration

@@ Line 54: / Line 54: @@
 === Cloudscan outage ===
 On Sepetember 18, 2015, an outage with the Cloudscan service restricted inbound mail delivery for 4 hours. Messages from whitelisted senders were being delivered, but anything that had to be "scored" (which is the function of the Cloudscan component of their antispam service), was deferred. This problem was fixed by the engineers and normal mailflow resumed.
 [[Category:Email]]

@@ Line 4: / Line 4: @@
 This page is dedicated to outlining the configuration and administration of the Barracuda Email Security Service at uniPHARM.
 =Administration=
 ==Daily administration==

@@ Line 35: / Line 35: @@
 # Log in to the admin console, not the user one. [https://login.barracudanetworks.com/auth/login?service=https%3A%2F%2Fess.barracudanetworks.com Click here.]
-# Within 'Message Log', change the filter to from 'All' to 'Quarantined' messages only.
+# Within 'Message Log', change the filter from 'All' to 'Quarantined' messages only.
-# Disable previews by setting 'Reading Pane' to 'Off'.
+# Disable previews by setting the 'Reading Pane' to 'Off'.
 # Change number of displayed messages to 200 through the advanced search box.
 # Hit search to apply parameters and refresh results.
-# Double click remarkable messages in the list to open them in new tabs.
+# Double-click remarkable messages in the list to open them in new tabs.
 # Process each tab, delivering messages or blocking domains or email addresses.
-# Return to Message Log, process another set of tabs. Mind the date, you need not go back too far as those messages may have been processed already.
+# Return to Message Log, process another set of tabs. Mind the date column to the right; you need not go back too far as those messages may have been processed already.
 ==Notes==

@@ Line 39: / Line 39: @@
 # Change number of displayed messages to 200 through the advanced search box.
 # Hit search to apply parameters and refresh results.
-# Double click remarkable rows to open messages in new tab.
+# Double click remarkable messages in the list to open them in new tabs.
 # Process each tab, delivering messages or blocking domains or email addresses.
-# Return to Message Log, open new tabs. Mind the date, you need not go back too far as those messages will have been processed already.
+# Return to Message Log, process another set of tabs. Mind the date, you need not go back too far as those messages may have been processed already.
 ==Notes==

@@ Line 35: / Line 35: @@
 # Log in to the admin console, not the user one. [https://login.barracudanetworks.com/auth/login?service=https%3A%2F%2Fess.barracudanetworks.com Click here.]
-# Within 'Message Log', change the filter to include 'Quarantined' messages only.
+# Within 'Message Log', change the filter to from 'All' to 'Quarantined' messages only.
 # Disable previews by setting 'Reading Pane' to 'Off'.
 # Change number of displayed messages to 200 through the advanced search box.
-# Hit search to apply parameters.
+# Hit search to apply parameters and refresh results.
-# Double click rows to open messages in new tab.
+# Double click remarkable rows to open messages in new tab.
 # Process each tab, delivering messages or blocking domains or email addresses.
 # Return to Message Log, open new tabs. Mind the date, you need not go back too far as those messages will have been processed already.

@@ Line 30: / Line 30: @@
 Note: The passwords for these accounts are different from their respective "normal staff account" counterparts i.e. Norwin can log in via the normal login page with norwinu@unipharm.com and his Windows password and access his own quarantine. He can also log in under norwinu@unipharm.com via the URL above and with a different password and access the global administration site.
-==Administration Tips==
+==Norwin's Administration Tips==
 In a nutshell, this is my workflow for processing quarantined mail:

← Older revision		Revision as of 00:04, 30 November 2016
Line 29:		Line 29:

	Note: The passwords for these accounts are different from their respective "normal staff account" counterparts i.e. Norwin can log in via the normal login page with norwinu@unipharm.com and his Windows password and access his own quarantine. He can also log in under norwinu@unipharm.com via the URL above and with a different password and access the global administration site.		Note: The passwords for these accounts are different from their respective "normal staff account" counterparts i.e. Norwin can log in via the normal login page with norwinu@unipharm.com and his Windows password and access his own quarantine. He can also log in under norwinu@unipharm.com via the URL above and with a different password and access the global administration site.
		+
		+	==Administration Tips==
		+
		+	In a nutshell, this is my workflow for processing quarantined mail:
		+
		+	# Log in to the admin console, not the user one. [https://login.barracudanetworks.com/auth/login?service=https%3A%2F%2Fess.barracudanetworks.com \| Click here.]
		+	# Within 'Message Log', change the filter to include 'Quarantined' messages only.
		+	# Disable previews by setting 'Reading Pane' to 'Off'.
		+	# Change number of displayed messages to 200 through the advanced search box.
		+	# Hit search to apply parameters.
		+	# Double click rows to open messages in new tab.
		+	# Process each tab, delivering messages or blocking domains or email addresses.
		+	# Return to Message Log, open new tabs. Mind the date, you need not go back too far as those messages will have been processed already.

	==Notes==		==Notes==

@@ Line 5: / Line 5: @@
 =Administration=
 ==Daily administration==
 There are two "administrator" accounts (essentially normal accounts to which all the shareholder addresses are linked). Each of the two address correspond to our two domains - unipharm.com and medicinecentre.com - and both need to be checked daily to push held shareholder mail. The addresses/accounts are as follows:
@@ Line 11: / Line 12: @@
 There is nothing else special about these accounts other than that they have a lot of email addresses linked to them.
 ==Global Administration==

@@ Line 14: / Line 14: @@
 ==Global Administration==
-'''Note: For daily basic quarantine administration, see section above.'''
+'''Note: For daily quarantine administration, see section above.'''
 There are two true administrator accounts:
@@ Line 22: / Line 22: @@
 These differ from the staff accounts of the same name. To log in to these superadmin accounts, click 'Administrator login' or navigate there directly via the following URL:
 https://login.barracudanetworks.com/auth/login?service=https%3A%2F%2Fess.barracudanetworks.com