Information Systems:Digital signage players (formerly uniTV) - Revision history

Nancyn at 16:48, 22 August 2019

2019-08-22T16:48:37Z

Norwinu at 20:31, 9 January 2019

2019-01-09T20:31:11Z

Norwinu at 20:24, 9 January 2019

2019-01-09T20:24:32Z

Norwinu: /* Current philosophy and future direction */

2017-08-16T21:39:48Z

Current philosophy and future direction

Norwinu at 21:39, 16 August 2017

2017-08-16T21:39:28Z

Norwinu at 23:13, 15 August 2017

2017-08-15T23:13:38Z

Norwinu: /* Overview */

2017-08-15T22:41:07Z

Overview

Norwinu: /* Hotline: Documenting and tracking uniTV issues */

2017-08-15T22:40:08Z

Hotline: Documenting and tracking uniTV issues

Norwinu: /* Overview */

2017-08-15T22:37:35Z

Overview

Norwinu: /* History */

2017-08-15T22:35:19Z

History

@@ Line 66: / Line 66: @@
 # If the problem has already been solved and this hotline is just for logging purposes, change the status to CMP (completed). Otherwise, press the green check mark to save. This sets the status of the hotline to 'NEW'. An incident number (RA number) will also be assigned at this point.
 # Once the problem is resolved, go into the incident and change the status to CMP. This removes it from the default view (so you know it's been clear). You can check to see past hotlines with the CMP status by changing 'Lvl' to '0'. Default is '1' for active hotlines.
-# Notify Allison and CC: Donna of the new hotline so that they may go in on Infonet or ASW to see it.
+# Notify Teresa of the new hotline so that they may go in on Infonet or ASW to see it.
 * Note: You can view hotlines in Infonet (a nicer search and nicer display). However, you can only edit/modify them on ASW.

@@ Line 1: / Line 1: @@
-{{quote|All digital signage responsibilities (for the players at the pharmacies) have been handed off to Alttek (Rob Hoyer). uniPHARM is using Rise Vision for its own internal digital signage, which is documented [[Information Systems:uniPHARM Internal Digital Signage|here]]}}
+{{quote|All digital signage responsibilities (for the players at the pharmacies) have been handed off to Alttek (Rob Hoyer) as of 2018. uniPHARM is using Rise Vision for its own internal digital signage, which is documented [[Information Systems:uniPHARM Internal Digital Signage|here]]}}
 =Overview=
 This is the main page for uniTV, and will cover, amongst other things, administration and history/background of the project.

← Older revision		Revision as of 20:24, 9 January 2019
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		+	{{quote\|All digital signage responsibilities (for the players at the pharmacies) have been handed off to Alttek (Rob Hoyer). uniPHARM is using Rise Vision for its own internal digital signage, which is documented [[Information Systems:uniPHARM Internal Digital Signage\|here]]}}
	=Overview=		=Overview=
	This is the main page for uniTV, and will cover, amongst other things, administration and history/background of the project.		This is the main page for uniTV, and will cover, amongst other things, administration and history/background of the project.

@@ Line 10: / Line 10: @@
 ===Current philosophy and future direction===
 It is all but official that uniTV has been declared a legacy program and is practically being left to self-expire. There is no interest in generating new content or exploring additional capabilities of the platform. The reality is that the original intent and vision was not realized, and all activity thereafter has been from the perspective of salvaging the program i.e. providing whatever return possible on the initial investment made by participating stores. It is easier (and the cost arguably low enough) for stores to continue with having their players continue to run and display somewhat dynamic content (weather and news from RSS feeds), than to consider alternative strategies involving a different platform altogether, or even shutting the entire program down. These possibilites have been explored:
- * RiseVision - Another signage platform alternative with the same problems as above.
+* Digitalsignage.com - A signage platform alternative with features similar to firmCHANNEL. Would require new computers, good content is subscription-based/paid.
- * Obtaining firmCHANNEL directly from Corum Digital - Whatever value there is in Alttek providing on-site IT services beyond but also including firmCHANNEL would be lost, and there would be no considerable benefit to dealing direct.
+* Obtaining firmCHANNEL directly from Corum Digital - Whatever value there is in Alttek providing on-site IT services beyond but also including firmCHANNEL would be lost, and there would be no considerable benefit to dealing direct.
 =Administration=

@@ Line 2: / Line 2: @@
 This is the main page for uniTV, and will cover, amongst other things, administration and history/background of the project.
-firmCHANNEL is the platform used for digital signage at uniPHARM, while uniTV referred more generally to the program as a whole. As of 2015, the term 'uniTV' was discontinued. Players are now referred to as merely digital signage players, while firmCHANNEL refers to the signage platform used. For the purpose of this article, uniTV will still be used interchangeably with 'digital signage'.
+''firmCHANNEL is the platform used for digital signage at uniPHARM. uniTV refers generally to the uniPHARM signange project and program as a whole. As of 2015, use of the term 'uniTV' was discontinued/discouraged. Players are now referred to merely as digital signage players, while 'firmCHANNEL' still correctly refers to the software/ signage platform. However, for the purpose of this article, uniTV will still be used interchangeably with 'digital signage'.''
 =History=
@@ Line 8: / Line 9: @@
 ===Current philosophy and future direction===
-It is all but official that uniTV has been declared a legacy program and is merely being left to expire. There is no interest in generating new content or exploring additional capabilities of the platform. The reality is that the original intent and vision was not realized, and all activity thereafter has been from the perspective of salvaging i.e. providing whatever return possible on the initial investment. It is easier (and the cost arguably low enough) for stores to continue with having a display that shows somewhat dynamic content (weather and news from RSS feeds) than to consider alternative strategies involving a different platform altogether or even shutting the entire program down. These possibilites have been explored:
+It is all but official that uniTV has been declared a legacy program and is practically being left to self-expire. There is no interest in generating new content or exploring additional capabilities of the platform. The reality is that the original intent and vision was not realized, and all activity thereafter has been from the perspective of salvaging the program i.e. providing whatever return possible on the initial investment made by participating stores. It is easier (and the cost arguably low enough) for stores to continue with having their players continue to run and display somewhat dynamic content (weather and news from RSS feeds), than to consider alternative strategies involving a different platform altogether, or even shutting the entire program down. These possibilites have been explored:
  * Digitalsignage.com - A signage platform alternative with features similar to firmCHANNEL. Would require new computers, good content is subscription-based/paid.
  * RiseVision - Another signage platform alternative with the same problems as above.
@@ Line 15: / Line 16: @@
 =Administration=
 ==firmCHANNEL and Alttek==
-firmCHANNEL is offered by Corum Digital. Corum Digital operates through channels/partners rather than dealing directly with end users, so firmCHANNEL is actually provided to us by Alttek (a.k.a Rob Hoyer), who are an official partner and reseller of firmCHANNEL. Currently, the arrangement (which admittedly, is a tad convoluted) between uniPHARM and Alttek regarding firmCHANNEL can best be described as folloows:
+firmCHANNEL is offered by Corum Digital. Corum Digital operates through channels/partners rather than dealing directly with end-users, so firmCHANNEL is actually provided to us by Alttek (a.k.a Rob Hoyer), who are an official partner and reseller of firmCHANNEL. Currently, the arrangement (which admittedly, is a tad convoluted) between uniPHARM and Alttek regarding firmCHANNEL can best be described as folloows:
 * firmCHANNEL players and new installations are provisioned and performed, respectively, by Alttek.
@@ Line 29: / Line 30: @@
 * Top-level administrator account is Rob Hoyer, contact for account/permissions changes.
 * At uniPHARM, donnak, darrenf, and norwinu have Operator accounts.
 ===Managing Players===
@@ Line 36: / Line 39: @@
 ====Content Library====
 ====Content Designer====
 ==Hotline: Documenting and tracking uniTV issues==

@@ Line 6: / Line 6: @@
 =History=
 uniTV was a program with a controversial history. Someone else can elaborate on this section if they feel it to be necessary.
 =Administration=
 ==Web Management Interface==

← Older revision		Revision as of 22:40, 15 August 2017
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	==Hotline: Documenting and tracking uniTV issues==		==Hotline: Documenting and tracking uniTV issues==
		+	Update: As of 2017, this process has not really clicked, mainly due to the inactivity surrounding uniTV (not enough issues and too few admins to justify a hotline system)
	A new protocol was put into place in November 2015 for the documentation/logging/tracking of uniTV-related issues that are brought to the attention of the I.T. department. This protocol simply utilizes the existing ASW hotline system, with the creation of three new Problem Codes and one Resolution Code related to uniTV:		A new protocol was put into place in November 2015 for the documentation/logging/tracking of uniTV-related issues that are brought to the attention of the I.T. department. This protocol simply utilizes the existing ASW hotline system, with the creation of three new Problem Codes and one Resolution Code related to uniTV:

← Older revision		Revision as of 22:37, 15 August 2017
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	This is the main page for uniTV, and will cover, amongst other things, administration and history/background of the project.		This is the main page for uniTV, and will cover, amongst other things, administration and history/background of the project.

		+	firmCHANNEL is the platform used for digital signage at uniPHARM, while uniTV referred more generally to the program as a whole. As of 2015, the term 'uniTV' was discontinued. Players are now referred to as merely digital signage players, while firmCHANNEL refers to the signage platform used.
−	As of 2015, the term 'uniTV' was discontinued in favor of 'Digital Signage' player.

	=History=		=History=

← Older revision		Revision as of 22:35, 15 August 2017
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	=History=		=History=
		+	uniTV was a program with a controversial history. Someone else can elaborate on this section if they feel it to be necessary.
−	firmCHANNEL Live vs. firmCHANNEL hardware

	=Administration=		=Administration=