Information Systems:IBM/Lotus Notes and Domino - Revision history

Norwinu: Move OMS info to other page

2021-06-07T21:03:15Z

Move OMS info to other page

Aaront at 22:42, 6 April 2020

2020-04-06T22:42:14Z

Aaront at 20:43, 11 March 2020

2020-03-11T20:43:04Z

Aaront at 20:23, 11 March 2020

2020-03-11T20:23:13Z

Aaront at 20:21, 11 March 2020

2020-03-11T20:21:59Z

Aaront at 16:14, 4 October 2019

2019-10-04T16:14:19Z

Norwinu: /* IBM Traveler and Verse */

2019-09-26T19:15:13Z

IBM Traveler and Verse

Norwinu at 19:14, 26 September 2019

2019-09-26T19:14:50Z

Norwinu at 18:33, 26 September 2019

2019-09-26T18:33:30Z

Norwinu at 18:27, 26 September 2019

2019-09-26T18:27:36Z

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 ===Overnight Maintenance Conducted Within Domino===
 Domino has internal programs that it runs either automatically or on a schedule to maintain files for users.  The Catalog program runs at 12:10AM each night for 3 minutes and this keeps track of where all database files are located within the Domino server.  The Compact program runs at 12:30AM each night for about 20-25 minutes and only recovers empty space within mail files, it does not compress them because that would take a lot longer than 25 minutes.  The Statlog program runs at 1:40AM each night for 1 minute and updates usage statistics for all databases within Domino.  The Updall program runs at 1:50AM each night and rebuilds the indexes for all non-mail-related databases which takes about 10 minutes.  The Domino server is then commanded to do a graceful shutdown at 3AM for backups, and then commanded to restart at 5:10AM.  When the Domino server does restart, the Fixup program is run and that rebuilds all the indexes of mail related files which takes up 10 minutes.
 ===Give User The Ability To Email All Shareholders===

@@ Line 111: / Line 111: @@
 #Click on the Configuration tab
 #Expand "Server" on the left pane and click on "Configurations"
-#Double click "*-[All Servers]"
+#Double click "*-[All Servers]"-change , mail rules should be applied directly to maggie/uph
 #Navigate to "Router/SMTP" tab and then the "Restrictions And Controls" tab and then the "Rules" tab
 #Click the "Edit Server Configuration" button at the top

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 copy the csr info into the csr request of the CA ( network solutions)
 A validation and verification email will be sent to the email address you define, after that the SSL cert will be available to download.
 ==IBM Traveler and Verse==

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 in command prompt create the key with this command ( this is the example for nts.unipharm.com , where nts1 is used because nts was used in error)
 C:\Program Files\OpenSSL-Win64\bin>openssl genrsa -out nts1.key 4096
 then run the command to generate the CSR ( things you need are the CN,O,L,S,C and the FQDN)
 C:\Program Files\OpenSSL-Win64\bin>openssl req -new -sha256 -key nts1.key -out nts1.csr

@@ Line 127: / Line 127: @@
 ===SSL Certificates For iNotes And Traveler===
 The Domino server, besides doing email, also hosts 2 different websites.  The first is called iNotes and is a webified version of the Notes client in the same way that Hotmail is a web version of Outlook.  The iNotes site is open to the public internet and does use https with a real certificate from a CA.  This is good.  The other website is Traveler and its serves as the ActiveSync pass through between Domino and the Verse app that can access Domino email on a smartphone.  Traveler is also open to the public internet and uses https with a real certificate from a CA.  Again, this is good.  The brutally ugly part is trying to renew either of those certificates because they do expire every three years.  Domino has NO graceful way to generate a renewal request and even when you do go through the process, getting the renewed CA certificate back in is a very painful process.  So what are the details?  Honestly, the best answer is to call IBM and play dumb.  Create a support ticket at severity 2 and say that you need help renewing an iNotes or Traveler SSL certificate.  The first level support people at IBM/HCL do have the documentation and they will walk you through it step by step because its just simply so ugly that they don't expect anyone to just know how to do this.  They will tell you what to download and where to go and what commands to run because its so counter intuitive.  Block off an entire day to renew one certificate.  No, I am not joking, embrace the suck.
 ==IBM Traveler and Verse==

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 * In Device Security, locate the new device. It should be marked as "Pending".
 * Select and approve the device (Change Approval).
 [[Category: Email]]

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 * The user will need 3 pieces of information:
  Server: nts.unipharm.com
- Username: Their username in the format '''john doe''' (not '''johnd''') or their email address
+ Username: Username in the format '''john doe''' (not '''johnd''') or their email address
- Password: Their Notes password, which should be the same as their Windows/green-screen password
+ Password: Notes password, which should be the same as their Windows/green-screen password
 * Upon registration, a message will appear indicating that the user is "blocked". This is normal. IT will receive an email indiciating that a new user is trying to connect.
 * Click the link in the email to access the Traveler web GUI. '''Note: ''' This web page is very glitchy. It may prompt you continuously to log in despite successful authentication. Press cancel repeatedly; find a way to display the page correctly.

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 ==Overview==
 IBM Domino is the server software that is paired with IBM Notes, which is the client software.  Domino is a collaborative email calendaring address booking platform that can also act as a database, application or web server.  uniPHARM only uses the email, calendar, address book, iNotes webmail and Traveler functions.  Support is provided by IBM and the yearly renewal is during the month of May.
 ===Restore deleted email messages from a user's mail file in Lotus Notes.===
 '''Example: A user (Joe Shmoe) opens Lotus Notes and deletes some or all of their email messages from the inbox or a different folder.'''