Information Systems:Invoices Do Not Print - Revision history

Aaront at 19:09, 13 November 2019

2019-11-13T19:09:45Z

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Sheilav at 21:11, 23 October 2015

2015-10-23T21:11:03Z

Sheilav at 18:41, 23 October 2015

2015-10-23T18:41:05Z

Sheilav at 18:31, 23 October 2015

2015-10-23T18:31:34Z

Sheilav at 23:36, 22 October 2015

2015-10-22T23:36:23Z

Sheilav: Created page with "Inventory type sales orders are set to have invoices generated automatically, or ‘directly’. This means that when orders have been picked and set to status 45 – ready f..."

2015-10-22T23:25:00Z

Created page with "Inventory type sales orders are set to have invoices generated automatically, or ‘directly’. This means that when orders have been picked and set to status 45 – ready f..."

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Inventory type sales orders are set to have invoices generated automatically, or ‘directly’. This means that when orders have been picked and set to status 45 – ready for invoicing, the direct jobs (DPRQx_VA in subsystem UP1480BS) will generate the invoice. The invoice goes into out queue JFPIPE, which is connected to the JetForms server (Lucy), which will print the formatted invoice to the requested printer.

Accounting sales order types are set to have invoices generated upon request, or ‘batch, from the ‘Work with Sales Orders’ menu option. Note that sales order types set to invoice ‘direct’ cannot be invoiced manually.

Usually this problem starts with a picker not getting an invoice. Get the pick list number, and lookup the sales order number.

Unity / Start uniPharm Extensions / VA Company / Warehouse Menu / Picking and Shipping Menu / Pick List Status

In the upper right corner, key in field ‘PICK LIST’, test ‘EQ’ and value of the problem pick list number. If necessary, change the date range to cover the time of this list.

10/15/07 11:41:03 uniPHARM -- PRODUCTION PLRIQ040/LISTCTL
PLZ - Pick List Status PRODUCTION 1.00
Display Order Field Test Value
MAIN By Priority, Sched Dte, S PICK LIST EQ 6139676
Limit to: AND
Date Range AND
CU OCT 10 07 12:01 AM OCT 15 07 11:41 AM
Carr Stat Zone Group Del Locn Order Handler Customer Whs Item #

DT=Details
SD=Shipping Documents S #
Carr Zone Group Del Locn Schedule Pr h Lin STAT DESC CUST DESC
ATL PHARM INTOWN OCT 13 07 11:00 AM 1 Y 73 fully comp HOLLYBURN

F21=Srcn Reset
F3=Exit F5=Refresh F8=More Info F12=Previous F24=Srcn Save

Use option ‘DT’ to get the sales order number.

10/15/07 11:47:34 uniPHARM -- PRODUCTION PLRIU045/LISTCTL
PLZ - Pick List Details PRODUCTION 1.00

Pick List Batch Customer
6139676 1511278 10357 HOLLYBURN MEDICINE CENTRE PHAR
Warehouse Zone Group Order No 575 16th STREET
MAI PHARM 1529354
Del Locn Share? # Lines Invoice WEST VANCOUVER
INTOWN Y 73 BC V7V 4Y1
Order Date Cutoff
Priority Scheduled Carrier FRI OCT 12 2007 SAT 11:00 AM
01 ATL Atlas Courier Pickup Date Added
Scheduled Pickup Status 11:00 AM OCT 12 7 5:29 PM
OCT 13 07 11:00 AM COMPLETED Atlas Courier
O/H P
Line Zone/Locn Qty UOM Item Desription Size Qty k
30 RX A031 1 EA AVAPRO 150MG TABLETS 76 Y
40 RX A133 3 EA VIAGRA 100MG TABLETS 900 Y
50 RX A225 1 EA VIAGRA 50MG TABLETS 19 Y
60 RX A325 1 EA PMS-DICLOFENAC 50MG TABS 21 Y

F3=Exit
F5=Refresh F9=Show UPC F10=Show Item # F12=Previous

Notice that although this pick list is ‘fully completed’ there is no invoice number showing.

Go into ‘Work with sales orders’ and find this one. Look at the status of the lines on this pick list (F1 will show this). Note that a single sales order can be multiple pick lists and invoices, so go into the detail to be sure you are looking at items on the pick list in question.

If the sales order lines are in status 30 (waiting to be picked), closing the picking did not update the sales order.
You will have to [[Confirm Sales Order Pick Lists|manually confirm the pick list]].

@@ Line 3: / Line 3: @@
 Accounting sales order types are set to have invoices generated upon request, or ‘batch, from the ‘Work with Sales Orders’ menu option.  Note that sales order types set to invoice ‘direct’ cannot be invoiced manually.
-Usually this problem starts with a picker not getting an invoice.  Get the [[Find Order Number for Pick List|pick list number, and lookup the sales order number]].
+Usually this problem starts with a picker not getting an invoice. Get the [[Find Order Number for Pick List|pick list number, and lookup the sales order number and batch number]].
 If the sales order lines are in status 30 (waiting to be picked), closing the picking did not update the sales order.

← Older revision		Revision as of 18:41, 23 October 2015
Line 11:		Line 11:

	If the lines are not showing in 'Work With Sales Orders', you can check in 'Sales Order Inquiry'; but they are probably in status 60 (invoiced). So check to see if [[Jet Forms Server Not Printing Invoices\|invoices are being sent to Jet Forms]].		If the lines are not showing in 'Work With Sales Orders', you can check in 'Sales Order Inquiry'; but they are probably in status 60 (invoiced). So check to see if [[Jet Forms Server Not Printing Invoices\|invoices are being sent to Jet Forms]].
−
−	Unity / Start uniPharm Extensions / VA Company / Warehouse Menu / Picking and Shipping Menu / Pick List Status
−
−	In the upper right corner, key in field ‘PICK LIST’, test ‘EQ’ and value of the problem pick list number. If necessary, change the date range to cover the time of this list.
−
−	10/15/07 11:41:03 uniPHARM -- PRODUCTION PLRIQ040/LISTCTL
−	PLZ - Pick List Status PRODUCTION 1.00
−	Display Order Field Test Value
−	MAIN By Priority, Sched Dte, S PICK LIST EQ 6139676
−	Limit to: AND
−	Date Range AND
−	CU OCT 10 07 12:01 AM OCT 15 07 11:41 AM
−	Carr Stat Zone Group Del Locn Order Handler Customer Whs Item #
−
−	DT=Details
−	SD=Shipping Documents S #
−	Carr Zone Group Del Locn Schedule Pr h Lin STAT DESC CUST DESC
−	ATL PHARM INTOWN OCT 13 07 11:00 AM 1 Y 73 fully comp HOLLYBURN
−
−	F21=Srcn Reset
−	F3=Exit F5=Refresh F8=More Info F12=Previous F24=Srcn Save
−
−	Use option ‘DT’ to get the sales order number.
−
−	10/15/07 11:47:34 uniPHARM -- PRODUCTION PLRIU045/LISTCTL
−	PLZ - Pick List Details PRODUCTION 1.00
−
−	Pick List Batch Customer
−	6139676 1511278 10357 HOLLYBURN MEDICINE CENTRE PHAR
−	Warehouse Zone Group Order No 575 16th STREET
−	MAI PHARM 1529354
−	Del Locn Share? # Lines Invoice WEST VANCOUVER
−	INTOWN Y 73 BC V7V 4Y1
−	Order Date Cutoff
−	Priority Scheduled Carrier FRI OCT 12 2007 SAT 11:00 AM
−	01 ATL Atlas Courier Pickup Date Added
−	Scheduled Pickup Status 11:00 AM OCT 12 7 5:29 PM
−	OCT 13 07 11:00 AM COMPLETED Atlas Courier
−	O/H P
−	Line Zone/Locn Qty UOM Item Desription Size Qty k
−	30 RX A031 1 EA AVAPRO 150MG TABLETS 76 Y
−	40 RX A133 3 EA VIAGRA 100MG TABLETS 900 Y
−	50 RX A225 1 EA VIAGRA 50MG TABLETS 19 Y
−	60 RX A325 1 EA PMS-DICLOFENAC 50MG TABS 21 Y
−
−	F3=Exit
−	F5=Refresh F9=Show UPC F10=Show Item # F12=Previous
−
−	Notice that although this pick list is ‘fully completed’ there is no invoice number showing.
−
−	Go into ‘Work with sales orders’ and find this one. Look at the status of the lines on this pick list (F1 will show this). Note that a single sales order can be multiple pick lists and invoices, so go into the detail to be sure you are looking at items on the pick list in question.

← Older revision		Revision as of 23:36, 22 October 2015
Line 58:		Line 58:
	If the sales order lines are in status 30 (waiting to be picked), closing the picking did not update the sales order.		If the sales order lines are in status 30 (waiting to be picked), closing the picking did not update the sales order.
	You will have to [[Confirm Sales Order Pick Lists\|manually confirm the pick list]].		You will have to [[Confirm Sales Order Pick Lists\|manually confirm the pick list]].
		+
		+	If the sales order lines are in status 45 (ready for invoicing) - which they will be if you have manually confirmed the pick list - you will have to [[Manually Invoice Sales Order\|manually invoice them]].

@@ Line 3: / Line 3: @@
 Accounting sales order types are set to have invoices generated upon request, or ‘batch, from the ‘Work with Sales Orders’ menu option.  Note that sales order types set to invoice ‘direct’ cannot be invoiced manually.
-Usually this problem starts with a picker not getting an invoice.  Get the pick list number, and lookup the sales order number.
+Usually this problem starts with a picker not getting an invoice.  Get the [[Find Order Number for Pick List|pick list number, and lookup the sales order number]].
  Unity / Start uniPharm Extensions / VA Company / Warehouse Menu / Picking and Shipping Menu / Pick List Status
@@ Line 55: / Line 62: @@
 Go into ‘Work with sales orders’ and find this one.  Look at the status of the lines on this pick list (F1 will show this).  Note that a single sales order can be multiple pick lists and invoices, so go into the detail to be sure you are looking at items on the pick list in question.