Information Systems:Laser Printers - Revision history

Norwinu: Grammatical

2021-07-20T03:12:09Z

Grammatical

Norwinu: /* Paper jam */

2021-07-20T00:30:28Z

Paper jam

Norwinu at 00:28, 20 July 2021

2021-07-20T00:28:48Z

Norwinu at 00:28, 20 July 2021

2021-07-20T00:28:41Z

Norwinu: Norwinu moved page Information Systems:Workgroup Laser Printers to Information Systems:Laser Printers

2021-07-20T00:28:32Z

Norwinu moved page Information Systems:Workgroup Laser Printers to Information Systems:Laser Printers

Norwinu at 00:26, 20 July 2021

2021-07-20T00:26:08Z

Aaront at 02:37, 15 May 2021

2021-05-15T02:37:58Z

Aaront at 20:54, 16 July 2020

2020-07-16T20:54:30Z

Norwinu at 00:34, 19 December 2019

2019-12-19T00:34:35Z

Norwinu at 23:55, 16 December 2019

2019-12-16T23:55:36Z

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-This article is to keep track of the laser printers used in the Distribution Centre and Office ''which uniPHARM own.'' For the Xerox copiers, which are managed/leased, refer to [[Information Systems:Xerox printers|this article]]
+This article is to keep track of the laser printers used in the Distribution Centre and Office ''that uniPHARM owns.'' For the ''leased/managed'' Xerox copiers, refer to [[Information Systems:Xerox printers|this article]]
 ==Inventory==
 The following table summarizes our printer inventory:
@@ Line 24: / Line 24: @@
 ===Distribution Centre Printers===
-uniPHARM uses Lexmark laser printers for printing invoices at each picking station (warehouse zone) in the Distribution Centre. The current models are the MS521 and T652, which replaced the previous T640s and T630s (some still remain). While there is no restriction on the use of other brands of laser printers (HP for example) it is a best practice to keep the number of brands as close to 1 as possible so that users don't have to adjust to 10 different print drivers. The laser printer at each of the picking stations is connected to the HP JetDirect print servers with a parallel cable, but these are being transitioned to Ethernet connectivity. Keep in mind that the JetDirect-connected printers are not visible on the network and therefore are not "fully configured". The advantage to this is that they can be interchanged easily e.g. with printers in other zones, but this method is being retired in favor of fully networked printers.
+Lexmark laser printers are used for printing invoices at each picking station (warehouse zone) in the Distribution Centre. The current models are the MS521 and T652, which replaced the previous T640s and T630s (some may still remain). While there is no restriction on the use of other brands of laser printers (HP for example) it is a best practice to keep the number of brands as close to 1 as possible so that users don't have to adjust to 10 different print drivers. The laser printer at each of the picking stations is connected to the HP JetDirect print servers with a parallel cable, but these are being transitioned to Ethernet connectivity. Keep in mind that the JetDirect-connected printers are not visible on the network and therefore are not "fully configured". The advantage to this is that they can be interchanged easily e.g. with printers in other zones, but this method is being retired in favor of fully networked printers.
-The Lexmark printers at the picking stations are not setup as shared network printers from a Windows print server. The HP boxes are configured as TCPIP printers on the Lucy Jetforms server, but they are not shared so that users can print to them.
+The Lexmark printers at the picking stations are not set up as shared network printers from a Windows print server. The HP boxes are configured as TCP/IP printers on the Lucy Jetforms server, but they are not shared so that users can print to them.
 ===Office Laser Printers===
 Lexmark printers are also used for departmental/workgroup printing. The current model is the MS417. These are [[Information Systems:Domain Printers (Windows Shared Printers)|shared through Windows]].
 ===Consumables===
 ==Troubleshooting==
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 * Try another toner cartridge. Regardless of toner level, sometimes a replacement can improve/fix image quality. This is because the fuser is built into the toner cartridge for some of these high-volume workgroup printers, and a dirty fuser causes bad print quality
 ====Maintenance warning (fuser)====
-This is more than likely referring to the fuser and is set to a fixed page counter. There are some tips to keep in mind:
+This is more than likely referring to the fuser; a fixed page counter triggers an alert to purchase a maintenance kit to replace a core set of printer parts (fuser, rollers etc.). There are some tips to keep in mind:
-* The printer can still function once this message is bypassed.
+* The printer can still function if this message is bypassed.
-* The print quality may be fine despite this message. It is only a recommendation that is triggered by the page count.
+* The print quality may be fine despite this message. It is only a recommendation that is triggered by the page count (I think...)
 * The maintenance counter can be reset.
 * If you need to install a new fuser into the LP05 printer in accounting (C748 model) and the printer refuses to see a brand new fuser as a brand new fuser, reboot the printer while holding down the 2 and the 6 buttons on the front panel. The printer will boot into a special configuration menu where you have to reset the page counter on the new fuser. I suppose you could do this same trick when that printer prompts for a new fuser because that printer eats consumables like the fat Austrian kid on the Simpsons eats chocolate.
 * To reset the T650/52 d/dn maintenance counter turn the power off, hold the check mark and the right arrow while turning on and wait for the 128mb to flash then wait for the config menu.Reset the maintenance clock from there.
 ====Paper jam (Lexmark)====
-Specifically on the Lexmark printers, paper jam error messages can indicate worn paper pickup rollers, so this is the first thing to check (assuming that any actual paper jam has been ruled out). To service, you can remove the roller assembly, remove each "wheel", or try to remove the rubber roller in-place (be careful, it's fragile). A quick test as per Lexmark docs is to turn the rubber inside out. If this is the case, it should start to pick up paper again, but replacement rollers should be purchased. Keep in mind that this can happen on the extended tray as well, which have their own assembly.
+At least for the Lexmark printers, some paper jam error messages correlate to worn paper pickup rollers, so this is the first thing to check after an actual paper jam has been ruled out (which the users would resolve themselves). Remove the tray, and this part is then located above where the paper would be (its job is to pick up a sheet of paper from the tray and feed it into where the printing occurs. As per Lexmark docs, a quick test and temporary workaround is to turn the rubber inside out. The entire roller assembly can be removed, or the rubber can be removed in-place (check YouTube or online pics). Once turned inside out, if it starts to pick up paper again, replacement rollers should be purchased. Keep in mind that this can happen on the extended tray as well, which have their own pickup rollers.
 [[Category:Printing]]

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 * If you need to install a new fuser into the LP05 printer in accounting (C748 model) and the printer refuses to see a brand new fuser as a brand new fuser, reboot the printer while holding down the 2 and the 6 buttons on the front panel. The printer will boot into a special configuration menu where you have to reset the page counter on the new fuser. I suppose you could do this same trick when that printer prompts for a new fuser because that printer eats consumables like the fat Austrian kid on the Simpsons eats chocolate.
 * To reset the T650/52 d/dn maintenance counter turn the power off, hold the check mark and the right arrow while turning on and wait for the 128mb to flash then wait for the config menu.Reset the maintenance clock from there.
-====Paper jam====
+====Paper jam (Lexmark)====
-Specifically on the Lexmark printers, paper jam error messages can indicate a worn roller, so this is the first thing to check (assuming that any actual paper jam has been ruled out). To service, you can remove the roller assembly, remove each "wheel", or try to remove the rubber roller in-place (be careful, it's fragile). A quick test as per Lexmark docs is to turn the rubber inside out. If this is the case, it should start to pick up paper again, but replacement rollers should be purchased.
+Specifically on the Lexmark printers, paper jam error messages can indicate worn paper pickup rollers, so this is the first thing to check (assuming that any actual paper jam has been ruled out). To service, you can remove the roller assembly, remove each "wheel", or try to remove the rubber roller in-place (be careful, it's fragile). A quick test as per Lexmark docs is to turn the rubber inside out. If this is the case, it should start to pick up paper again, but replacement rollers should be purchased. Keep in mind that this can happen on the extended tray as well, which have their own assembly.
 [[Category:Printing]]

@@ Line 1: / Line 1: @@
-This article is to keep track of the laser printers used in the Distribution Centre and Office '''which uniPHARM own.''' For the Xerox copiers, which are managed/leased, refer to [[Information Systems:Xerox printers|this article]]
+This article is to keep track of the laser printers used in the Distribution Centre and Office ''which uniPHARM own.'' For the Xerox copiers, which are managed/leased, refer to [[Information Systems:Xerox printers|this article]]
 ==Inventory==
 The following table summarizes our printer inventory:

@@ Line 1: / Line 1: @@
-This article is to keep track of the laser printers used in the Distribution Centre and Office '''''which uniPHARM owns.''''' For the Xerox copiers, which are managed/leased, refer to [[Information Systems:Xerox printers|this article]]
+This article is to keep track of the laser printers used in the Distribution Centre and Office '''which uniPHARM own.''' For the Xerox copiers, which are managed/leased, refer to [[Information Systems:Xerox printers|this article]]
 ==Inventory==
 The following table summarizes our printer inventory:

@@ Line 1: / Line 1: @@
-This article is to keep track of the laser printers used in the distribution centre and office.
+This article is to keep track of the laser printers used in the Distribution Centre and Office '''''which uniPHARM owns.''''' For the Xerox copiers, which are managed/leased, refer to [[Information Systems:Xerox printers|this article]]
 {| class="wikitable"
 |-
@@ Line 6: / Line 7: @@
 |-
 | gm-printer || GM's office || Brother MFC-L3770CDW || -
 |-
 | it-lab-printer || IT Lab/Cage || Lexmark MS415DN || -
@@ Line 28: / Line 23: @@
 |}
 [[Category:Printing]]

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 The Lexmark printers at the picking stations are not setup as shared network printers from a Windows print server.  The HP boxes are configured as TCPIP printers on the Lucy Jetforms server, but they are not shared so that users can print to them.  The 2 Lexmarks in the office area are setup as shared network printers from SuperServer and are used by staff for general office printing.
 BONUS MAGIC SAUCE TIP
 If you need to install a new fuser into the LP05 printer in accounting (C748 model) and the printer refuses to see a brand new fuser as a brand new fuser, reboot the printer while holding down the 2 and the 6 buttons on the front panel.  The printer will boot into a special configuration menu where you have to reset the page counter on the new fuser.  I suppose you could do this same trick when that printer prompts for a new fuser because that printer eats consumables like the fat Austrian kid on the Simpsons eats chocolate.
 [[Category:Printing]]

@@ Line 5: / Line 5: @@
 ! Hostname !! Location !! Model !! Notes
 |-
-| gm-office-printer || GM's office || Brother MFC-L3770CDW || -
+| gm-printer || GM's office || Brother MFC-L3770CDW || -
 |-
 | Example || Example || Example || -

@@ Line 18: / Line 18: @@
 |-
 | accounting-dept-printer || Accounting Department || Lexmark MS415DN || -
 |-
 | dc-large-down-invoice-printer || DC Large Down || Lexmark MS521DN || -

@@ Line 22: / Line 22: @@
 |-
 | dc-fridge-invoice-printer || DC Fridge || Lexmark MS521DN || -
 |}