Information Systems:POS Order Confirmation Email - Revision history

Norwinu: Norwinu moved page Information Systems:Order Confirmation Email to Information Systems:POS Order Confirmation Email

2016-07-26T19:53:00Z

Norwinu moved page Information Systems:Order Confirmation Email to Information Systems:POS Order Confirmation Email

Norwinu at 19:52, 26 July 2016

2016-07-26T19:52:48Z

New page

We send a confirmation email for sales orders received via email or ftp.

EOB#: 398 UWD CUST#: 10418 CUST. PO. #: POS010842

KERRISDALE PHARMACY

PERSON PLACING ORDER: FRONT STORE GENERAL USER 00000

UWD ORDER # ASSIGNED: 3351237 SH IOP#: 1924963

UWD ORDER ADDED TO SYSTEM ON: AUG 01 2015 15:56:48

Your order has been received and recorded at uniPHARM.
Any exceptions to your order are noted below.
Your order will be added to the order picking queue.

LINE UWD ITEM DESCR. ORDER AVAIL TRM NOTES
---- -------- ------------------------------ ----- ------ --- -------
B 3 02202075 NASAL & SINUS DECONGESTANT 4 0 Manuf Short
ETA AT UWD: AUG 21/15
00418426 SUDAFED HEAD COLD & SINUS EX ALTERNATE ITEM
B 9 02201986 ACETAMINOPHEN 650MG 8 HOUR 2 0 Manuf Short
ETA AT UWD: AUG 13/15
02201978 ACETAMINOPHEN 650MG ARTHRITIS ALTERNATE ITEM
00542951 TYLENOL MUSCLE ACHES & BODY PA ALTERNATE ITEM
B 14 02255222 PEGALAX 4 0 Manuf Short
ETA AT UWD: AUG 10/15
B 22 00498725 THERA TEARS LUBRICANT EYE DROP 2 0 Manuf Short
ETA AT UWD: CALL CUST SERV
ORI 25 00478784 LANACANE CREME EXTRA STRENGTH 2 0 SUBST.
SUB 25 02395655 LANACANE CREME EXTRA STRENGTH 0 2 SUBST.

00032 LINES RECEIVED 00000 LINES ADDED 00028 LINES ACCEPTED

For any problems please contact uniPHARM customer service at
1-800-665-9776 or by e-mail to CUSTSERV@UNIPHARM.COM

This tells the store several things; first, and most important, that we have received and processed their order. Then it lists the exception lines, or order lines that we did not accept as received.

Alternate Item for a shorted item, suggestions from ISS
Bad Item # number on the order is not in UWD item master
Discontinued 'C' SHORTCODE in file ITWHDAP
Discontinued by UWD 'U' SHORTCODE in file ITWHDAP
Discontinued by Vendor 'V' SHORTCODE in file ITWHDAP
Manufacturer Short 'B' SHORTCODE in file ITWHDAP
May be Delayed this item has just come in, and there are future orders to fill first
New Item 'N' SHORTCODE in file ITWHDAP
Over Limit quantity reduced, because over quantity restriction (CPR)
Partial partially filled; could be quantity restriction (CPR) or short
Pricing error no price returned by CPP
Quota Maximum quantity zeroed, because over quantity restriction (CPR)
Restricted restricted in CPR
Seasonal 'D' SHORTCODE in file ITWHDAP
Special Order Item 'S' SHORTCODE in file ITWHDAP, customer service must enter on a special order type
Substituted substitution done in ISS
UWD Short 'A' SHORTCODE in file ITWHDAP
Zero Order order quantity is zero

'''UWD or manufacturer shorts''' give the date we expect to receive that item. This is the expected arrival date from the time axis file; which is the expected arrival date of the purchase order. If there are alternates for the item they are shown; but the order line is not changed - they are suggestions only.

'Lines added' is no longer applicable. It was used when a single order line was split between the BC and Alberta warehouses.

Originally, we sent this as text in the email. Which was an issue, as emails are viewed in a non-proportional font. So we added an option to build a spool file of the confirmation email, then have [[Catapult]] email it to the store as a pdf attachment.

This option can be seen and/or changed in two places. We can do it in Partner Maintenance / User Defined Fields / POS Order Conf Email Type.

Stores can do it in Web Orders / Site Admin / Manage Site / POS Order Confirmation.

The options are no email, email with confirmation as text, or email with attached pdf. If the third option, it can also be sent to two different email address. The store can choose to send all emails to both addresses, or using either Tri-RX or Kroll for pharmaceutical sales only, can have those confirmations send to the first address, and all others to the second.

In any case, stores can view this information and more in Web Orders / Inquiries / POS Order. If the 'Status' field is a link, they can see the confirmation information.

One (or two) email addresseses must be setup in CNS under ORDCON, and maybe ORDCO2.

[[Category: ASW: Sales]]
[[Category: Ordering]]

Jeremym at 22:23, 17 June 2016

2016-06-17T22:23:56Z

Sheilav at 22:40, 24 February 2016

2016-02-24T22:40:16Z

Sheilav at 22:36, 24 February 2016

2016-02-24T22:36:22Z

Sheilav at 22:35, 24 February 2016

2016-02-24T22:35:30Z

Sheilav at 22:30, 24 February 2016

2016-02-24T22:30:34Z

Sheilav at 22:28, 24 February 2016

2016-02-24T22:28:41Z

Sheilav at 21:29, 24 February 2016

2016-02-24T21:29:25Z

Sheilav: Created page with "We send a confirmation email for sales orders received via email or ftp. EOB#: 398 UWD CUST#: 10418 CUST. PO. #: POS010842..."

2016-02-24T20:15:40Z

Created page with "We send a confirmation email for sales orders received via email or ftp. EOB#: 398 UWD CUST#: 10418 CUST. PO. #: POS010842..."

New page

← Older revision		Revision as of 22:23, 17 June 2016
Line 72:		Line 72:

	One (or two) email addresseses must be setup in CNS under ORDCON, and maybe ORDCO2.		One (or two) email addresseses must be setup in CNS under ORDCON, and maybe ORDCO2.
		+
		+	[[Category:ASW: Sales]]

@@ Line 61: / Line 61: @@
 'Lines added' is no longer applicable.  It was used when a single order line was split between the BC and Alberta warehouses.
-Originally, we sent this as text in the email.  Which was an issue, as emails are viewed in a non-proportional font. Like thif -
+Originally, we sent this as text in the email.  Which was an issue, as emails are viewed in a non-proportional font.  So we added an option to build a spool file of the confirmation email, then have [[Catapult]] email it to the store as an attachment.
 This option can be seen and/or changed in two places.  We can do it in Partner Maintenance / User Defined Fields / POS Order Conf Email Type.

@@ Line 61: / Line 61: @@
 'Lines added' is no longer applicable.  It was used when a single order line was split between the BC and Alberta warehouses.
-Originally, we sent this as text in the email.  Which was an issue, as emails are viewed in a non-proportional font.  So we added an option to build a spool file of the confirmation email, then have [[Catapult]] email it to the store as an attachment.
+Originally, we sent this as text in the email.  Which was an issue, as emails are viewed in a non-proportional font. Like thif -
 This option can be seen and/or changed in two places.  We can do it in Partner Maintenance / User Defined Fields / POS Order Conf Email Type.

@@ Line 61: / Line 61: @@
 'Lines added' is no longer applicable.  It was used when a single order line was split between the BC and Alberta warehouses.
-Originally, we sent this as text in the email.  Which was an issue, as emails are viewed in a non-proportional font.  So we added an option to build a spool file of the confirmation email, then have [[Catapult]] email it to the store as an attachment.
+Originally, we sent this as text in the email.  Which was an issue, as emails are viewed in a non-proportional font.  So we added an option to build a spool file of the confirmation email, then have [[Catapult]] email it to the store as a pdf attachment.
 This option can be seen and/or changed in two places.  We can do it in Partner Maintenance / User Defined Fields / POS Order Conf Email Type.
-Store can change it in Web Orders / Site Admin / Manage Site / POS Order Confirmation.
+Stores can do it in Web Orders / Site Admin / Manage Site / POS Order Confirmation.
 The options are no email, email with confirmation as text, or email with attached pdf.  If the third option, it can also be sent to two different email address.  The store can choose to send all emails to both addresses, or using either Tri-RX or Kroll for pharmaceutical sales only, can have those confirmations send to the first address, and all others to the second.
 One (or two) email addresseses must be setup in CNS under ORDCON, and maybe ORDCO2.

@@ Line 44: / Line 44: @@
  Discontinued by Vendor   'V' SHORTCODE in file ITWHDAP
  Manufacturer Short       'B' SHORTCODE in file ITWHDAP
- May be Delayed           this item has just come in, and there are future orders
+ May be Delayed           this item has just come in, and there are future orders to fill first
  New Item                 'N' SHORTCODE in file ITWHDAP
  Over Limit               quantity reduced, because over quantity restriction (CPR)

@@ Line 39: / Line 39: @@
  Alternate Item           for a shorted item, suggestions from ISS
- Bad Item #
+ Bad Item #               number on the order is not in UWD item master
  Discontinued             'C' SHORTCODE in file ITWHDAP
  Discontinued by UWD      'U' SHORTCODE in file ITWHDAP
@@ Line 46: / Line 46: @@
  May be Delayed           this item has just come in, and there are future orders
  New Item                 'N' SHORTCODE in file ITWHDAP
- Over Limit               quantity reduced, because over quantity restriction
+ Over Limit               quantity reduced, because over quantity restriction (CPR)
- Pricing error
+ Pricing error            no price returned by CPP
- Quota Maximum            quantity zeroed, because over quantity restriction
+ Quota Maximum            quantity zeroed, because over quantity restriction (CPR)
- Restricted
+ Restricted               restricted in CPR
  Seasonal                 'D' SHORTCODE in file ITWHDAP
  Special Order Item       'S' SHORTCODE in file ITWHDAP, customer service must enter on a special order type
- Substituted
+ Substituted              substitution done in ISS
  UWD Short                'A' SHORTCODE in file ITWHDAP
- Zero Order
+ Zero Order               order quantity is zero

@@ Line 36: / Line 36: @@
 -800-665-9776 or by e-mail to CUSTSERV@UNIPHARM.COM
-This tells the store several things; first, and most important, that we have received and processed their order.  Then it lists the exception lines, or order lines that we did not accept as received.  UWD or manufacturer shorts give the date we expect to receive that item.  This is the expected arrival date from the time axis file; which is the expected arrival date of the purchase order.  If there are alternates for the item they are shown; but the order line is not changed - they are suggestions only.
+This tells the store several things; first, and most important, that we have received and processed their order.  Then it lists the exception lines, or order lines that we did not accept as received.
 'Lines added' is no longer applicable.  It was used when a single order line was split between the BC and Alberta warehouses.