https://owl.unipharm.com/mediawiki/index.php?action=history&feed=atom&title=Information_Systems%3ATechinline_Remote_Support 2026-09-01T14:15:23Z Revision history for this page on the wiki MediaWiki 1.35.4 https://owl.unipharm.com/mediawiki/index.php?title=Information_Systems:Techinline_Remote_Support&diff=3566&oldid=prev 2016-06-23T08:00:22Z

<p></p> <p><b>New page</b></p><div>Techinline is remote desktop support software along the likes of TeamViewer, LogMeIn, and Bomgar. It is integrated into Web Orders (via a link titled 'OnLine Tech Support' under Site Admin) to help the I.T. department provide 'attended' support. This means that a user at the store must initiate a support session and provide a unique, one-time key that we can then use to access their system. <br /> <br /> Details of our license:<br /> <br /> * Unlimited support sessions<br /> * 1 concurrent connection i.e. one connected instance of Techinline Expert (the support-side client used to connect to a remote system). Installations on different machines are permitted.<br /> * 300 'unattended' agents; can be used to remotely connect and control a machine without the user having to initiate a session.<br /> <br /> ==Notes==<br /> On August 17th, 2015 the monthly license was converted to a yearly subscription at $400CDN.<br /> <br /> [[Category:System Administration]]</div>

Norwinu https://owl.unipharm.com/mediawiki/index.php?title=Information_Systems:Techinline_Remote_Support&diff=145&oldid=prev 2015-08-17T17:52:25Z

<p>Created page with &quot;Techinline is remote desktop support software along the likes of TeamViewer, LogMeIn, and Bomgar. It is integrated into Web Orders (via a link titled &#039;OnLine Tech Support&#039; und...&quot;</p> <p><b>New page</b></p><div>Techinline is remote desktop support software along the likes of TeamViewer, LogMeIn, and Bomgar. It is integrated into Web Orders (via a link titled 'OnLine Tech Support' under Site Admin) to help the I.T. department provide 'attended' support. This means that a user at the store must initiate a support session and provide a unique, one-time key that we can then use to access their system. <br /> <br /> Details of our license:<br /> <br /> * Unlimited support sessions<br /> * 1 concurrent connection i.e. one connected instance of Techinline Expert (the support-side client used to connect to a remote system). Installations on different machines are permitted.<br /> * 300 'unattended' agents; can be used to remotely connect and control a machine without the user having to initiate a session.<br /> <br /> ==Notes==<br /> On August 17th, 2015 the monthly license was converted to a yearly subscription at $400CDN.</div>

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