Information Systems:ThinkTel SIP Trunk - Revision history

Norwinu at 05:12, 31 January 2020

2020-01-31T05:12:01Z

Norwinu: /* Overview */

2020-01-23T21:22:02Z

Overview

Norwinu: Created page with "==Overview== ThinkTel is our primary phone service (SIP trunk) provider. {| class="wikitable" |- ! Pilot number !! Number of channels !! Notes |- | 778-732-4693 || 10 || Max..."

2020-01-23T21:21:21Z

Created page with "==Overview== ThinkTel is our primary phone service (SIP trunk) provider. {| class="wikitable" |- ! Pilot number !! Number of channels !! Notes |- | 778-732-4693 || 10 || Max..."

New page

==Overview==
ThinkTel is our primary phone service (SIP trunk) provider.

{| class="wikitable"
|-
! Pilot number !! Number of channels !! Notes
|-
| 778-732-4693 || 10 || Max number
|-
| 778-732-4650 || - || Reservation trunk
|}
===uControl Web Administration===
uControl is ThinkTel's user portal for technical and billing administration. Most components of the SIP trunk service can be modified here, including adding/removing channels and DIDs.

==Configuration==

===SIP Trunk Bindings===
A SIP Binding is required to define a connection between a ThinkTel SIP trunk and a PBX i.e. it specifies where ThinkTel will route the calls to. Because 3CX is reachable via our Telus Business Fibre connection as well as our Shaw Business Internet (cable) cable, two bindings are needed. The settings for the main connection are as follows (Shaw to be added later):

Contact End Point 207.102.139.100:5060
Proxy End Point 208.68.17.52:5060
SIP Domain Name edm.trk.tprm.ca
Enabled True
Maximum Channels 15

===SureCall===
If ThinkTel cannot reach our PBX via any of the SIP bindings, a feature called Surecall (if enabled) forwards the calls to another number.

===Reservation Trunk (inactive DIDs)===
ThinkTel offers "DID parking", which allows us to save on the v911 fee per DID on DIDs that are not actively used. This is done by assigning the numbers to a '''reservation trunk''', which in essence is another SIP trunk altogether.

[[Category: Phone System]]

@@ Line 1: / Line 1: @@
 ==Overview==
-ThinkTel is our primary phone service (SIP trunk) provider.
+ThinkTel is our primary phone service (SIP trunk) provider. We have two SIP trunks, one is a reservation trunk for parking DIDs that we do not use.
 {| class="wikitable"
 |-
-! Pilot number !! Number of channels !! Notes
+! Trunk || Pilot number !! Number of channels !! Notes
 |-
-| 778-732-4693 || 10 || ''Main trunk''. Max number of channels is 15 (10 committed, 5 burstable)
+| '''Main''' || 778-732-4693 || 10 || ''Main trunk''. Max number of channels is 15 (9 committed, 6 burstable).
 |-
-| 778-732-4650 || - || Reservation trunk
+| Reservation trunk || 778-732-4650 || - || About 65 of our ~102 DIDs associated with this trunk. Not usable for calls.
 |}
 ===uControl Web Administration===
 uControl is ThinkTel's user portal for technical and billing administration. Most components of the SIP trunk service can be modified here, including adding/removing channels and DIDs.
@@ Line 18: / Line 19: @@
 A SIP Binding is required to define a connection between a ThinkTel SIP trunk and a PBX i.e. it specifies where ThinkTel will route the calls to. Because 3CX is reachable via our Telus Business Fibre connection as well as our Shaw Business Internet (cable) cable, two bindings are needed. The settings for the main connection are as follows (Shaw to be added later):
- Contact End Point 207.102.139.100:5060
+ Contact End Point:  207.102.139.100:5060
- Proxy End Point 208.68.17.52:5060
+ Proxy End Point:    208.68.17.52:5060
- SIP Domain Name edm.trk.tprm.ca
+ SIP Domain Name:    edm.trk.tprm.ca
- Enabled True
+ Enabled:            True
- Maximum Channels 15
+ Maximum Channels:   15
 ===SureCall===
 If ThinkTel cannot reach our PBX via any of the SIP bindings, a feature called Surecall (if enabled) forwards the calls to another number.