Information Systems:VoIP Phone Configuration - Revision history

Jeremym: /* WFH (except Customer Service) */

2024-06-11T21:28:51Z

WFH (except Customer Service)

Jeremym: /* Yealink T54W Manual Firmware Update */

2022-11-30T18:32:59Z

Yealink T54W Manual Firmware Update

Jeremym: /* Manual Firmware Update */

2022-11-30T18:32:29Z

Manual Firmware Update

Jeremym: /* Manual Firmware Update */

2022-11-30T18:31:54Z

Manual Firmware Update

Jeremym: /* Manual Firmware Update */

2022-11-30T18:31:06Z

Manual Firmware Update

Jeremym: /* Manual Firmware Update */

2022-11-30T18:30:32Z

Manual Firmware Update

Jeremym: /* Manual Firmware Update */

2022-11-30T18:29:25Z

Manual Firmware Update

Jeremym: /* Manual Firmware Update */

2022-11-30T18:27:36Z

Manual Firmware Update

Jeremym: /* Firmware updates */

2022-11-30T18:26:46Z

Firmware updates

Jeremym: /* Firmware updates */

2022-11-30T18:20:59Z

Firmware updates

@@ Line 84: / Line 84: @@
 If you are accessing the 3CX Web Client through your remote desktop session, or through a VPN on your laptop, or from a computer within the building use the following URL:
- https://3cx.unipharm.local:5001/webclient/#/login
+ https://3cx.unipharm.local:5001/#/login
 If you are accessing the 3CX Web Client from a browser that is outside the network (using your own web browser from a personal work from home computer - i.e. not through the remote desktop session) this requires a different URL:
- https://unipharm.3cx.ca:5001/webclient/#/login
+ https://unipharm.3cx.ca:5001/#/login
 ====Customer Service====

@@ Line 60: / Line 60: @@
 ====Yealink T54W Manual Firmware Update====
-If a situation arises that requires an earlier version of 3CX supported Yealink T54W firmware to be installed, this must be done manually by first downloading the required firmware for the Yealink T54w from the Yealink support website: https://support.yealink.com/en/portal/home?categoryId=2, select the T54W, click on Firmware and download the correct version.  Upzip the zip file and then log into the phone, either through the 3CX Admin interface (by selecting the Phone UI button on top of the phone list), or if that doesn't work open a browser and type in the following URL: https://username:password@phoneIPAddress where the username and password are set to admin.  Get the phone IP address from the phone list on the 3CX admin page.  Alternatively use the following URL and put in the phone IP: https://phoneIPAddress/#/login?jumpto=StatusGeneral.  Once at the phone login screen the login credentials are admin for username and the password you can get from the 3CX admin phone page by clicking the small eye icon on the very right of each phone record, which will bring up a popup windows that shows some phone information including the phone password which is what is required.  Once logged into the phone user interface, navigate to settings / upgrade and from here you can manually upgrade the firmware by browsing to the firmware file that was downloaded and unzipped earlier.
+If a situation arises that requires an earlier version of a 3CX supported Yealink T54W firmware to be installed, this must be done manually by first downloading the required firmware for the Yealink T54w from the Yealink support website: https://support.yealink.com/en/portal/home?categoryId=2, select the T54W, click on Firmware and download the correct version.  Upzip the zip file and then log into the phone, either through the 3CX Admin interface (by selecting the Phone UI button on top of the phone list), or if that doesn't work open a browser and type in the following URL: https://username:password@phoneIPAddress where the username and password are set to admin.  Get the phone IP address from the phone list on the 3CX admin page.  Alternatively use the following URL and put in the phone IP: https://phoneIPAddress/#/login?jumpto=StatusGeneral.  Once at the phone login screen the login credentials are admin for username and the password you can get from the 3CX admin phone page by clicking the small eye icon on the very right of each phone record, which will bring up a popup windows that shows some phone information including the phone password which is what is required.  Once logged into the phone user interface, navigate to settings / upgrade and from here you can manually upgrade the firmware by browsing to the firmware file that was downloaded and unzipped earlier.
 ==Supported deployment configurations==

@@ Line 59: / Line 59: @@
 The Yealink deskphones and DECT bases require firmware updates. The firmware for the deskphones can and should only be updated through 3CX. This is because there is specific, 3CX-certified firmware which is different (and often lags behind) what Yealink generally releases. The firmware is auto-downloaded into the 3CX system as a part of its auto-updater. Once newer firmware is auto-downloaded into the repository, the system displays a warning for applicable phones that are now out of date. The firmware can be pushed from the 3CX console. This will reboot the phone and reset any user customizations that are not managed through 3CX. For example, the ringtone is manageable through 3CX, but the ''Display Clock'' within ''Screensaver'', is not.
-====Manual Firmware Update====
+====Yealink T54W Manual Firmware Update====
 If a situation arises that requires an earlier version of 3CX supported Yealink T54W firmware to be installed, this must be done manually by first downloading the required firmware for the Yealink T54w from the Yealink support website: https://support.yealink.com/en/portal/home?categoryId=2, select the T54W, click on Firmware and download the correct version.  Upzip the zip file and then log into the phone, either through the 3CX Admin interface (by selecting the Phone UI button on top of the phone list), or if that doesn't work open a browser and type in the following URL: https://username:password@phoneIPAddress where the username and password are set to admin.  Get the phone IP address from the phone list on the 3CX admin page.  Alternatively use the following URL and put in the phone IP: https://phoneIPAddress/#/login?jumpto=StatusGeneral.  Once at the phone login screen the login credentials are admin for username and the password you can get from the 3CX admin phone page by clicking the small eye icon on the very right of each phone record, which will bring up a popup windows that shows some phone information including the phone password which is what is required.  Once logged into the phone user interface, navigate to settings / upgrade and from here you can manually upgrade the firmware by browsing to the firmware file that was downloaded and unzipped earlier.

@@ Line 60: / Line 60: @@
 ====Manual Firmware Update====
-If a situation arises that requires an earlier version of 3CX supported Yealink T54W firmware to be installed, this must be done manually by first downloading the required firmware for the Yealink T54w from the Yealink support website: https://support.yealink.com/en/portal/home?categoryId=2, select the T54W, click on Firmware and download the correct version.  Upzip the zip file and then log into the phone, either through the 3CX Admin interface (by selecting the Phone UI button on top of the phone list), or if that doesn't work open a browser and type in the following URL: https://username:password@phoneIPAddress where the username and password are set to admin.  Get the phone IP address from the phone list on the 3CX admin page.  Alternatively use the following URL and put in the phone IP: https://phoneIPAddress/#/login?jumpto=StatusGeneral.  Once at the phone login screen the login credentials are admin for username and the password you can get from the 3CX admin phone page by clicking the small eye icon on the very right of each phone record, which will bring up a popup windows that shows some phone information including the phone password which is what is required.  Once logged in to the phone user interface go to settings / upgrade and from here you can manually upgrade the firmware by browsing to the file firmware file that was downloaded and unzipped earlier.
+If a situation arises that requires an earlier version of 3CX supported Yealink T54W firmware to be installed, this must be done manually by first downloading the required firmware for the Yealink T54w from the Yealink support website: https://support.yealink.com/en/portal/home?categoryId=2, select the T54W, click on Firmware and download the correct version.  Upzip the zip file and then log into the phone, either through the 3CX Admin interface (by selecting the Phone UI button on top of the phone list), or if that doesn't work open a browser and type in the following URL: https://username:password@phoneIPAddress where the username and password are set to admin.  Get the phone IP address from the phone list on the 3CX admin page.  Alternatively use the following URL and put in the phone IP: https://phoneIPAddress/#/login?jumpto=StatusGeneral.  Once at the phone login screen the login credentials are admin for username and the password you can get from the 3CX admin phone page by clicking the small eye icon on the very right of each phone record, which will bring up a popup windows that shows some phone information including the phone password which is what is required.  Once logged into the phone user interface, navigate to settings / upgrade and from here you can manually upgrade the firmware by browsing to the firmware file that was downloaded and unzipped earlier.
 ==Supported deployment configurations==

@@ Line 60: / Line 60: @@
 ====Manual Firmware Update====
-If a situation arises that requires an earlier version of 3CX supported Yealink T54W firmware to be installed, this must be done manually by first downloading the required firmware for the Yealink T54w from the Yealink support website: https://support.yealink.com/en/portal/home?categoryId=2, select the T54W, click on Firmware and download the correct version.  Upzip the zip file and then log into the phone, either through the 3CX Admin interface (by selecting the Phone UI button on top of the phone list), or if that doesn't work open a browser and type in the following URL: https://username:password@phoneIPAddress where the username and password are set to admin.  Get the phone IP address from the phone list on the 3CX admin page.  Alternatively use the following URL and put in the phone IP: https://phoneIPAddress/#/login?jumpto=StatusGeneral.  Once at the phone login screen the login credentials are admin for username and the password you can get from the 3CX admin phone page by clicking the small eye icon on the very right which will bring up a popup windows that shows some phone information including the phone password which is what is required.  Once logged in to the phone user interface go to settings / upgrade and from here you can manually upgrade the firmware by browsing to the file firmware file that was downloaded and unzipped earlier.
+If a situation arises that requires an earlier version of 3CX supported Yealink T54W firmware to be installed, this must be done manually by first downloading the required firmware for the Yealink T54w from the Yealink support website: https://support.yealink.com/en/portal/home?categoryId=2, select the T54W, click on Firmware and download the correct version.  Upzip the zip file and then log into the phone, either through the 3CX Admin interface (by selecting the Phone UI button on top of the phone list), or if that doesn't work open a browser and type in the following URL: https://username:password@phoneIPAddress where the username and password are set to admin.  Get the phone IP address from the phone list on the 3CX admin page.  Alternatively use the following URL and put in the phone IP: https://phoneIPAddress/#/login?jumpto=StatusGeneral.  Once at the phone login screen the login credentials are admin for username and the password you can get from the 3CX admin phone page by clicking the small eye icon on the very right of each phone record, which will bring up a popup windows that shows some phone information including the phone password which is what is required.  Once logged in to the phone user interface go to settings / upgrade and from here you can manually upgrade the firmware by browsing to the file firmware file that was downloaded and unzipped earlier.
 ==Supported deployment configurations==