Information Systems:How to fax documents (desktop faxing)

Overview

uniPHARM now uses a service called SRFax to send and receive faxes. Sending faxes using the Xerox copiers will soon be disabled (outbound faxing). Inbound faxes to the various fax numbers at uniPHARM, however, will continue to print on their respective Xerox machines.

Faxing documents is done at your desktop computer. The process is simliar to printing a document; when doing a File -> Print from within any application, an SRFax printer will appear in the list of printers, and will bring up a wizard for preparing and sending the fax.

Instructions for sending a fax

This assumes that the fax you want to send is a digital document or file (.pdf, .docx (Word) etc. Image files are also supported.). If sending a paper document, refer to the instructions below to scan them first.

• Open the document to be faxed.
• Within the application (e.g. Adobe Reader, Microsoft Word), click File -> Print.
• Select SRFax as the printer.
  
• Click Print to bring up the following window.
  
• Enter the destination fax number(s), or click Address Book to insert pre-defined contacts.
• If expecting a fax-back, ensure that the document contains a fax-back number (e.g. product recall notices). If not, Click Add Cover Sheet, specifying the fax-back number in the Comments box.
  
• (Optional) Click Preview to preview the fax.
• Click Send to send the fax.

Instructions for faxing recall notices

Since recall notices constitute the majority of fax usage, specific instructions to send this type of document are outlined here.