Difference between revisions of "Information Systems:IBM/Lotus Notes and Domino"

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This document will describe the steps needed to restore deleted email messages from a user's mail file in Lotus Notes. If these instructions are not clear please call IBM.
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*This document will describe the steps needed to restore deleted email messages from a user's mail file in Lotus Notes. If these instructions are not clear please call IBM.
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*Example: A user ( Joe Shmoe ) opens Lotus Notes and deletes some or all of their email messages from the inbox or a different folder.
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Example: A user ( Joe Shmoe ) opens Lotus Notes and deletes some or all of their email messages from the inbox or a different folder.
  
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*Get the backup tape(s) that contains the last backup of the user's NSF file.
 
*Get the backup tape(s) that contains the last backup of the user's NSF file.
 
*The user needs to identify the date when the data was deleted. Use the previous days tape.
  
*The user needs to identify the date when the data was deleted. Use the previous days tape.
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*Now we go the the server console in the Domino Administrator program and issue the following commands - substitute the example name with the actual user's name
  
*Now we go the the server console in the Domino Administrator program and issue the following commands - substitute the example name with the actual user's name
 
*Enter in the following order, remember case matters and wait for the console to tell you that the command was finished before entering the next one.
  
*Enter in the following order, remember case matters and wait for the console to tell you that the command was finished before entering the next one.
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*dbcache flush
  
*dbcache flush
 
*load fixup -F mail/joeshmoe.nsf
  
*load fixup -F mail/joeshmoe.nsf
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*Now the user can log into Lotus Notes and continue using it with their restored email messages.
  
*Now the user can log into Lotus Notes and continue using it with their restored email messages.
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*Below are the commands to cleanup everyone's mail file - all users must be logged off. Don`t do this unless you absolutely have to.
  
*Below are the commands to cleanup everyone's mail file - all users must be logged off. Don`t do this unless you absolutely have to.
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*dbcache flush
  
*dbcache flush
 
*load fixup -F -N Mail
  
*load fixup -F -N Mail
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*load updall -X Mail
  
*load updall -X Mail
 
*load compact -c -D -i -K Mail
  
*load compact -c -D -i -K Mail
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*Below are the commands to repair the shared calendar and or the Rooms and Resources database in Domino. Don`t do this unless you absolutely have to.
  
*Below are the commands to repair the shared calendar and or the Rooms and Resources database in Domino. Don`t do this unless you absolutely have to.
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*tell sched q
 
*tell sched q
 
*tell CalConn q
 
*tell CalConn q

Revision as of 15:28, 29 July 2015

  • This document will describe the steps needed to restore deleted email messages from a user's mail file in Lotus Notes. If these instructions are not clear please call IBM.
  • Example: A user ( Joe Shmoe ) opens Lotus Notes and deletes some or all of their email messages from the inbox or a different folder.
  • Get the backup tape(s) that contains the last backup of the user's NSF file.
  • The user needs to identify the date when the data was deleted. Use the previous days tape.
  • Load the tape(s) into the autoloader
  • Sheila needs to restore the NSF file from the tape, back into the IFS of the Power8.
  • Sheila needs to know the path of the file - it should be something like
  • /root/domino/maggie/data/mail/joeshmoe.nsf
  • That file needs to be copied from the tape to some sort of temp folder on the IFS
  • DO NOT RESTORE DIRECTLY INTO THE DOMINO DIRECTORY
  • Open the Domino Administrator program on Darren's or Norwin's computer
  • File -> Open Database -> BROWSE to the restored NSF file on the temp IFS folder
  • Copy the deleted email messages with Ctrl-C
  • Use the Domino Administrator to open the users email file that is in the "mail" folder - this should be the mail file with the missing data
  • Now paste the messages into whatever folder the user needs them to be in
  • Now we go the the server console in the Domino Administrator program and issue the following commands - substitute the example name with the actual user's name
  • Enter in the following order, remember case matters and wait for the console to tell you that the command was finished before entering the next one.
  • dbcache flush
  • load fixup -F mail/joeshmoe.nsf
  • load updall -R mail/joeshmoe.nsf
  • load updall -C mail/joeshmoe.nsf
  • load updall -X mail/joeshmoe.nsf
  • load compact -c -D -i K mail/joeshmoe.nsf
  • Now the user can log into Lotus Notes and continue using it with their restored email messages.
  • Below are the commands to cleanup everyone's mail file - all users must be logged off. Don`t do this unless you absolutely have to.
  • dbcache flush
  • load fixup -F -N Mail
  • load updall -R Mail
  • load updall -C Mail
  • load updall -X Mail
  • load compact -c -D -i -K Mail
  • Below are the commands to repair the shared calendar and or the Rooms and Resources database in Domino. Don`t do this unless you absolutely have to.
  • tell sched q
  • tell CalConn q
  • tell RnRMgr q
  • dbcache flush
  • load fixup -F reservations.nsf
  • load updall -R reservations.nsf
  • load updall -C reservations.nsf
  • load updall -X reservations.nsf
  • load compact -c reservations.nsf
  • load sched
  • load CalConn
  • load RnRMgr
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