Difference between revisions of "Information Systems:Customer Service Call Queue"

From uniWIKI
Jump to navigation Jump to search
m
m
Line 1: Line 1:
The following diagram depicts call flow of the Customer Service call queue. There are two tabs:
+
The following diagram depicts the call flow for the Customer Service call queue. There are two tabs:
   
 
* Business Process - business rules and desired outcome
 
* Business Process - business rules and desired outcome

Revision as of 09:58, 19 December 2019

The following diagram depicts the call flow for the Customer Service call queue. There are two tabs:

  • Business Process - business rules and desired outcome
  • 3CX Implementation - how it's actually implemented