Difference between revisions of "Information Systems:3CX IP-PBX Administrator's Guide"

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===Voicemail===
 
===Voicemail===
  +
Voicemail works as is common to
 
 
====Voice-to-text service====
 
====Voice-to-text service====
Voicemail-to-text is a billable service
+
Voicemail-to-text is a billable service.
   
 
===Google cloud services (GCP) integration===
 
===Google cloud services (GCP) integration===
 
3CX uses Google Cloud Platform for two of its services. Two that are in use:
 
3CX uses Google Cloud Platform for two of its services. Two that are in use:
* Firebase PUSH notifications for the 3CX '''Android''' app
+
* Firebase PUSH notifications for the 3CX '''Android''' app
* Voice-to-text transcription services for voicemail
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* Voice-to-text transcription services for voicemail
   
====Web Portal====
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====GCP Web Portal====
 
Access to the web portal:
 
Access to the web portal:
   
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Password: NewVisionIT
 
Password: NewVisionIT
   
===Email notifications===
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===Other Notes===
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* Switch to on-premise SMTP server
 
  +
===NAT===
 
* Fix 1:1 NAT to facilitate proper functioning of auto-blacklist
 
   
 
[[Category: Phone System]]
 
[[Category: Phone System]]

Revision as of 11:09, 13 February 2020

Administration Portal

3CX Administration Web Portal:

URL: https://3cx.unipharm.local:5001
Username: Administrator
Password: NewVisionIT2051

Voicemail

Voicemail works as is common to

Voice-to-text service

Voicemail-to-text is a billable service.

Google cloud services (GCP) integration

3CX uses Google Cloud Platform for two of its services. Two that are in use:

  • Firebase PUSH notifications for the 3CX Android app
  • Voice-to-text transcription services for voicemail

GCP Web Portal

Access to the web portal:

URL: https://console.cloud.google.com/
Username: root@unipharm.com (uniPHARM Google account)
Password: NewVisionIT

Other Notes