Difference between revisions of "Information Systems:Customer Service Call Queue"
Jump to navigation
Jump to search
m |
m |
||
| (10 intermediate revisions by the same user not shown) | |||
| Line 5: | Line 5: | ||
<html> |
<html> |
||
| + | <div class="mxgraph" style="max-width:100%;border:1px solid transparent;" data-mxgraph="{"highlight":"#0000ff","nav":true,"resize":true,"page":1,"toolbar":"pages zoom layers lightbox","xml":"<mxfile host=\"app.diagrams.net\" modified=\"2021-02-25T21:06:43.189Z\" agent=\"5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/88.0.4324.182 Safari/537.36\" etag=\"z1zKRSlHI3BZrxFcjHo6\" version=\"14.4.3\" type=\"onedrive\" pages=\"2\"><diagram name=\"Business Process\" id=\"e0WoiroRVa4HaLeEBAxD\">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</diagram><diagram name=\"3CX Implementation\" id=\"GRTkFeJ-TUq7SYgZTdg6\">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</diagram></mxfile>"}"></div> |
||
| − | <div style="width: 800px; height: 500px; margin: 10px; position: relative;"> |
||
| + | <script type="text/javascript" src="https://viewer.diagrams.net/js/viewer-static.min.js"></script></html> |
||
| − | <iframe allowfullscreen frameborder="0" style="width:800px; height:500px" src="https://lucid.app/documents/embeddedchart/820889d9-caf9-46cf-b0b3-cc6a6c20c4e0" id="6M1eEE6ri0tI"></iframe> |
||
| − | </div> |
||
| − | </html> |
||
| − | |||
| − | |||
[[Category: Phone System]] |
[[Category: Phone System]] |
||
Latest revision as of 14:07, 25 February 2021
The following diagram depicts the call flow for the Customer Service call queue. There are two tabs:
- Business Process - business rules and desired outcome
- 3CX Implementation - how it's actually implemented