Difference between revisions of "Information Systems:Kiwi Syslog"

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Kiwi syslog exists on the WDS server
+
Kiwi syslog exists on the WDS server. It has its maintenance renewal each November through SolarWinds
it has its maintenance renewal each November through solar winds
 
   
  +
Current version: 9.6.3
   
 
When upgrading: https://documentation.solarwinds.com/en/Success_Center/KSS/Content/KSS_Upgrade_Guide.htm
current version
 
9.6.3
 
   
  +
Steps:
when upgrading
 
 
* Downloaded kiwi 9.7.1
https://documentation.solarwinds.com/en/Success_Center/KSS/Content/KSS_Upgrade_Guide.htm
 
 
* Installation required removal of previous version
 
* username adminstrator, NewVisionIT
 
* web access administrator, NewVisionIT2051
   
  +
==How to reset your Kiwi web access user account==
downloaded kiwi 9.7.1
 
 
This scenario is when you are not able to login due to forgotten credential.
installation required removal of previous version
 
username adminstrator, NewVisionIT
 
web access administrator, NewVisionIT2051
 
   
 
Environment: Kiwi Syslog 9.5;Kiwi Syslog 9.6
   
 
how to reset your Kiwi web access user account. This scenario is when you are not able to login due to forgotten credential.
 
Environment
 
Kiwi Syslog 9.5;Kiwi Syslog 9.6
 
Cause
 
Resolution
 
 
On the Kiwi Syslog server:
 
On the Kiwi Syslog server:
   
​Stop the services listed below from services interface. (services.msc)
+
* ​Stop the services listed below from services interface. (services.msc)
Kiwi Syslog Server
+
:* Kiwi Syslog Server
UltiDev Web Server Pro
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:* UltiDev Web Server Pro
UWS HiPriv Services
+
:* UWS HiPriv Services
UWS LoPriv Service
+
:* UWS LoPriv Service
  +
Run the Web Access installer, default location is specified below.
+
* Run the Web Access installer, default location is specified below.
C:\Program Files (x86)\Syslogd\Setup\KiwiSyslogWebAccess_X.X.X_Setup
+
C:\Program Files (x86)\Syslogd\Setup\KiwiSyslogWebAccess_X.X.X_Setup
Specify your new Password.
+
* Specify your new Password.
Select Modify and run through the process.
+
* Select Modify and run through the process.
Start all the services below.
+
* Start all the services below.
​​​​​​​​​​​​​​​​​​​​​​​​​​​​Kiwi Syslog Server
+
:* ​​​​​​​​​​​​​​​​​​​​​​​​​​​​Kiwi Syslog Server
UltiDev Web Server Pro
+
:* UltiDev Web Server Pro
UWS HiPriv Services
 
UWS LoPriv Service
+
:* UWS HiPriv Services
  +
:* UWS LoPriv Service
After it has completed, try to login again with the new password.
 
  +
 
* After it has completed, try to login again with the new password.

Revision as of 20:05, 3 April 2021

Kiwi syslog exists on the WDS server. It has its maintenance renewal each November through SolarWinds

Current version: 9.6.3

When upgrading: https://documentation.solarwinds.com/en/Success_Center/KSS/Content/KSS_Upgrade_Guide.htm

Steps:

  • Downloaded kiwi 9.7.1
  • Installation required removal of previous version
  • username adminstrator, NewVisionIT
  • web access administrator, NewVisionIT2051

How to reset your Kiwi web access user account

This scenario is when you are not able to login due to forgotten credential.

Environment: Kiwi Syslog 9.5;Kiwi Syslog 9.6

On the Kiwi Syslog server:

  • ​Stop the services listed below from services interface. (services.msc)
  • Kiwi Syslog Server
  • UltiDev Web Server Pro
  • UWS HiPriv Services
  • UWS LoPriv Service
  • Run the Web Access installer, default location is specified below.
C:\Program Files (x86)\Syslogd\Setup\KiwiSyslogWebAccess_X.X.X_Setup
  • Specify your new Password.
  • Select Modify and run through the process.
  • Start all the services below.
  • ​​​​​​​​​​​​​​​​​​​​​​​​​​​​Kiwi Syslog Server
  • UltiDev Web Server Pro
  • UWS HiPriv Services
  • UWS LoPriv Service
  • After it has completed, try to login again with the new password.