Difference between revisions of "Information Systems:Information Systems: Move the Kofax License"

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If you want to move the license to another KC workstation, see below:
 
If you want to move the license to another KC workstation, see below:
 
 
-Yes install the KC workstation from the CaptureSV\wrkinst folder
+
*Install the KC workstation from the CaptureSV\wrkinst folder
 
 
-Next, disable licensing on the existing KC workstation by running:
+
*Next, disable licensing on the existing KC workstation by running:
 
 
aclicsrvcfg.exe /d
+
aclicsrvcfg.exe /d
 
 
-Then go to the newly install KC workstation and enable the licensing service by running:
+
*Then go to the newly install KC workstation and enable the licensing service by running:
 
 
aclicsrvcfg.exe
+
aclicsrvcfg.exe
 
 
-Lastly, move the physical License dongle to the NEWLY installed KC workstation and activate it.
+
*Lastly, move the physical License dongle to the NEWLY installed KC workstation and activate it.
 
 
  +
*Once activated, check the firewall rules by going to Control Panel\System and Security\Windows Defender Firewall and selecting "Advanced Settings"
===Move the Kofax License to the server===
 
   
  +
* In Inbound rules, Create a new rule. Select the rule type as "Port". For protocol and ports, add "2424" and then Allow the connection and name it Kofax Licensing.
****STILL WAITING FOR THE STEPS
 
   
  +
* Do the same for the outbound rule.
  +
  +
==To test the connection==
  +
Go to the web browser, type the workstationName:2424 and check if the connection works or not. It should display the below message.
  +
  +
System.ArgumentNullException: No message was deserialized prior to calling the DispatchChannelSink. Parameter name: requestMsg at System.Runtime.Remoting.Channels.DispatchChannelSink.ProcessMessage(IServerChannelSinkStack sinkStack, IMessage requestMsg, ITransportHeaders requestHeaders, Stream requestStream, IMessage& responseMsg, ITransportHeaders& responseHeaders, Stream& responseStream) at System.Runtime.Remoting.Channels.BinaryServerFormatterSink.ProcessMessage(IServerChannelSinkStack sinkStack, IMessage requestMsg, ITransportHeaders requestHeaders, Stream requestStream, IMessage& responseMsg, ITransportHeaders& responseHeaders, Stream& responseStream) at System.Runtime.Remoting.Channels.SoapServerFormatterSink.ProcessMessage(IServerChannelSinkStack sinkStack, IMessage requestMsg, ITransportHeaders requestHeaders, Stream requestStream, IMessage& responseMsg, ITransportHeaders& responseHeaders, Stream& responseStream) at System.Runtime.Remoting.Channels.Http.HttpServerTransportSink.ServiceRequest(Object state) at System.Runtime.Remoting.Channels.SocketHandler.ProcessRequestNow() \
  +
  +
==If the licensing doesn't work on other PCs==
  +
  +
* Go to regedit,
  +
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Kofax Image Products\Ascent Capture Service\Licensing\Licensing Service and check the enabled value, it should be 1.
  +
  +
* On the main server machine, check ProgramData\Kofax\CaptureSV\Config, open acconfig.xml, and if the licensing pointing to the correct host.
  +
  +
* Check SALicClient
  +
Computer\HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Kofax\SALicClient
  +
  +
* Check ServerPath
  +
Computer\HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Kofax Image Products\Ascent Capture\3.0
  +
It should be: \\SCANSERVER\CaptureSV
 
[[Category: Gauss]]
 
[[Category: Gauss]]

Latest revision as of 09:19, 19 July 2023

Move the Kofax License to another Workstation

If you want to move the license to another KC workstation, see below:

  • Install the KC workstation from the CaptureSV\wrkinst folder
  • Next, disable licensing on the existing KC workstation by running:
  aclicsrvcfg.exe /d

  • Then go to the newly install KC workstation and enable the licensing service by running:
  aclicsrvcfg.exe

  • Lastly, move the physical License dongle to the NEWLY installed KC workstation and activate it.
  • Once activated, check the firewall rules by going to Control Panel\System and Security\Windows Defender Firewall and selecting "Advanced Settings"
  • In Inbound rules, Create a new rule. Select the rule type as "Port". For protocol and ports, add "2424" and then Allow the connection and name it Kofax Licensing.
  • Do the same for the outbound rule.

To test the connection

Go to the web browser, type the workstationName:2424 and check if the connection works or not. It should display the below message.

   System.ArgumentNullException: No message was deserialized prior to calling the DispatchChannelSink. Parameter name: requestMsg at System.Runtime.Remoting.Channels.DispatchChannelSink.ProcessMessage(IServerChannelSinkStack sinkStack, IMessage requestMsg, ITransportHeaders requestHeaders, Stream requestStream, IMessage& responseMsg, ITransportHeaders& responseHeaders, Stream& responseStream) at System.Runtime.Remoting.Channels.BinaryServerFormatterSink.ProcessMessage(IServerChannelSinkStack sinkStack, IMessage requestMsg, ITransportHeaders requestHeaders, Stream requestStream, IMessage& responseMsg, ITransportHeaders& responseHeaders, Stream& responseStream) at System.Runtime.Remoting.Channels.SoapServerFormatterSink.ProcessMessage(IServerChannelSinkStack sinkStack, IMessage requestMsg, ITransportHeaders requestHeaders, Stream requestStream, IMessage& responseMsg, ITransportHeaders& responseHeaders, Stream& responseStream) at System.Runtime.Remoting.Channels.Http.HttpServerTransportSink.ServiceRequest(Object state) at System.Runtime.Remoting.Channels.SocketHandler.ProcessRequestNow() \

If the licensing doesn't work on other PCs

  • Go to regedit,
   HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Kofax Image Products\Ascent Capture Service\Licensing\Licensing Service and check the enabled value, it should be 1.
  • On the main server machine, check ProgramData\Kofax\CaptureSV\Config, open acconfig.xml, and if the licensing pointing to the correct host.
  • Check SALicClient
   Computer\HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Kofax\SALicClient
  • Check ServerPath
  Computer\HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Kofax Image Products\Ascent Capture\3.0
  It should be: \\SCANSERVER\CaptureSV