Difference between revisions of "Information Systems:Document Management System - Gauss"
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* Serial Numbers: |
* Serial Numbers: |
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** Accounting - AAADA04622 |
** Accounting - AAADA04622 |
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| + | =Known Issues= |
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| + | ===Print to PDF crashes DocView=== |
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| + | When attempting to print to a PDF printer (i.e. selecting Acrobat PDF as the printer), DocView may crash. Check the Local Temp folder (C:\Users\AppData\Local\Temp) and clear any .tmp files that have the prefix "Acr" (may vary depending on PDF print driver used i.e. Acrobat, Foxit, Nitro etc.). This issue was raised by [[user:Christined]] after this functionality ceased post-upgrade to 9.1.1. Christine occasionally exports DocView/Gauss documents as PDFs to her desktop and attaches them to a single email message to send to a vendor. |
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Revision as of 15:03, 19 January 2016
Software
VIP DocManager
iSeries component
Windows Server component
VIP DocView
Kofax Capture
Hardware
Support
The model of the scanners we use is the Fujitsu fi-6670c. They are covered by 1 year of 24-hour, on-site support from Fujitsu Canada, expiring in June, 2016.
The number to call is 1-855-305-1515.
- Serial Numbers:
- Accounting - AAADA04622
Known Issues
Print to PDF crashes DocView
When attempting to print to a PDF printer (i.e. selecting Acrobat PDF as the printer), DocView may crash. Check the Local Temp folder (C:\Users\AppData\Local\Temp) and clear any .tmp files that have the prefix "Acr" (may vary depending on PDF print driver used i.e. Acrobat, Foxit, Nitro etc.). This issue was raised by user:Christined after this functionality ceased post-upgrade to 9.1.1. Christine occasionally exports DocView/Gauss documents as PDFs to her desktop and attaches them to a single email message to send to a vendor.