Difference between revisions of "Information Systems:Error messages on IBM i"

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(Replaced content with "Email message received, with subject ‘CPA0701’ – CPF2817 received by ASSET01 at 1900. (C D I R) RUNQRY SHEILAUSER696377QCLXERR 00001140401133127 554...")
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==CPA0701==
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Email message received, with subject ‘CPA0701’ –
 
Email message received, with subject ‘CPA0701’ –
   
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CPA0701 is not the error itself, but just tells you that there was one. You have to work back from here to find out what it was.
  
CPA0701 is not the error itself, but just tells you that there was one. You have to work back from here to find out what it was.
  +
  +
==CPA3394==
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Email received with subject ‘CPA3394’ –
  +
  +
Subject: CPA3394
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From: QSYSOPR
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To: SHEILAV
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  +
Date: 22/05/2014 11:52 AM
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  +
Load form type '&4' device &5 writer &1. (G B I H SA1INV11A QSPLJOB
  +
985395QSPOPNWT 00001140522115234 175071
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  +
The text may be truncated.
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This is a message that must be answered. We know that because it ends in (G B I H... This means the system is waiting for a response of Go, Begin, Ignore, Hold, Retry, or Cancel.
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  +
Look at the operator message queue to get more information, and to respond (DSPMSG QSYSOPR).
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  +
Work with Messages
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Messages in: QSYSOPR System: BART
  +
  +
Type options below, then press Enter.
  +
5=Display details and reply
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  +
Opt Message
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Messages needing a reply
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_ Load form type '*STD' device SA1INV11A writer SA1INV11A. (G B I H R C)
  +
  +
Messages not needing a reply
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_ Job message queue for 874100/ASW4OWN/DPRQ1_VA has been wrapped.
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_ Service Agent is analyzing your system product activity log entries.
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_ Log version QHST14120I in QSYS closed and should be saved.
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Key ‘5’ in front of the message and press enter. In this case, you will have to page to see the entire message.
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Additional Message Information
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Message ID . . . . . . : CPA3394 Severity . . . . . . . : 99
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Message type . . . . . : Inquiry
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Date sent . . . . . . : 05/22/14 Time sent . . . . . . : 11:52:34
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  +
Message . . . . : Load form type '*STD' device SA1INV11A writer SA1INV11A.
  +
(G B I H R C)
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Cause . . . . . : The file on output queue SA1INV11A in library QUSRSYS
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requires form type '*STD' to be loaded on device SA1INV11A. The form type
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for the file was all blanks when '' appears as the form type.
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Possible choices for replying to message . . . . . . . . . . . . . . . :
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G -- Begin processing the current file after loading the form type.
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B -- Begin processing the current file after loading and aligning the form
  +
type (no alignment message is sent - same as option 1 on System/36).
  +
I -- Ignore the request to load the form type. Print the file on the
  +
current formtype (same as option 0 on System/36).
  +
H -- Hold the file and print the next file on the output queue.
  +
R -- Search the output queue for the first available file with the correct
  +
form type. Reply value R is useful after using the Change Writer (CHGWTR)
  +
command to change the form type or the output queue of the writer.
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*FILEEND must be specified for the option (OPTION) parameter on the CHGWTR
  +
command for the change to take effect.
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C -- Cancel the writer (same as option 2 on System/36).
  +
  +
Reply . . . : _____________________________________________________
  +
Press Enter to continue.
  +
  +
F3=Exit F6=Print F9=Display message details F12=Cancel
  +
F21=Select assistance level
  +
  +
This means that the System i thinks that a special form is loaded in the printer. I’m not sure what causes this, but it happens occasionally. The correct response to this is G -- Begin processing the current file after loading the form type.
  +
  +
If the form type the message is asking you to load is anything other than ‘*STD’ (standard), the correct response is I -- Ignore the request to load the form type. Print the file on the current form type. This in an anomaly (we are currently not using any special forms); if you answer with a G you will get this message again, telling you to change back to ‘*STD’.
  +
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==CPA403D==
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Email received with subject ‘CPA403D’ –
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Subject: CPA403D
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From: QSYSOPR
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To: SHEILAV
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Date: 30/04/2014 10:05 PM
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Operator action required on device NARINV09A (C R). NARINV09A QSPLJOB
  +
854792QSPSNDWM 00001140430220515 463767
  +
  +
The text may be truncated.
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  +
This is a message that must be answered. We know that because it ends in (C R). This means the system is waiting for a response of either Cancel or Retry.
  +
  +
Look at the operator message queue to get more information, and to respond (DSPMSG QSYSOPR).
  +
  +
Work with Messages
  +
Messages in: QSYSOPR System: BART
  +
  +
Type options below, then press Enter.
  +
5=Display details and reply
  +
  +
Opt Message
  +
Messages needing a reply
  +
5 Operator action required on device NARINV09A (C R).
  +
  +
Messages not needing a reply
  +
_ Job message queue for 874100/ASW4OWN/DPRQ1_VA has been wrapped.
  +
_ Service Agent is analyzing your system product activity log entries.
  +
_ Log version QHST14120I in QSYS closed and should be saved.
  +
  +
Key ‘5’ in front of the message and press enter.
  +
  +
Additional Message Information
  +
  +
Message ID . . . . . . : CPA403D Severity . . . . . . . : 99
  +
Message type . . . . . : Inquiry
  +
Date sent . . . . . . : 04/30/14 Time sent . . . . . . : 22:05:15
  +
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Message . . . . : Operator action required on device NARINV09A (C R).
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Cause . . . . . : An error was detected on device NARINV09A. Look at the
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printer to determine the cause of the problem.
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Recovery . . . : Do one of the following and try the request again.
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Possible choices for replying to message . . . . . . . . . . . . . . . :
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C -- Enter C to cancel the writer.
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R -- Enter R to continue printing the file after the problem at the printer
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has been corrected.
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Technical description . . . . . . . . : For more information, see your
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printer's operator guide.
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Reply . . . : _____________________________________________________
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Press Enter to continue.
  +
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F3=Exit F6=Print F9=Display message details F12=Cancel
  +
F21=Select assistance level
  +
  +
The first thing to do, is Retry. If the message is not repeated (within a couple of minutes, depending on just what the cause is), the problem is solved. If the message is repeated, more investigation is required. In this case, go to the laser printer in the narcotics case, see what the problem is, and fix it. Then try Retry again.

Revision as of 09:37, 23 June 2016

CPA0701

Email message received, with subject ‘CPA0701’ – 

CPF2817 received by ASSET01 at 1900. (C D I R)   RUNQRY    
SHEILAUSER696377QCLXERR    00001140401133127     554007

The text may be truncated.

CPA0701 is not the error itself, but just tells you that there was one. You have to work back from here to find out what it was.

CPA3394

Email received with subject ‘CPA3394’ – 

Subject:	CPA3394
	
From:	QSYSOPR
	
To:	SHEILAV
	
Date:	22/05/2014 11:52 AM

Load form type '&4' device &5 writer &1.  (G B I H          SA1INV11A QSPLJOB
985395QSPOPNWT    00001140522115234                175071

The text may be truncated.

This is a message that must be answered. We know that because it ends in (G B I H... This means the system is waiting for a response of Go, Begin, Ignore, Hold, Retry, or Cancel.

Look at the operator message queue to get more information, and to respond (DSPMSG QSYSOPR). 

                              Work with Messages                               
Messages in:   QSYSOPR                                      System:   BART                        
                                                                               
Type options below, then press Enter.                                          
  5=Display details and reply                                                  
                                                                               
Opt   Message                                                                  
                           Messages needing a reply                            
 _    Load form type '*STD' device SA1INV11A writer SA1INV11A.  (G B I H R C)  
 
                         Messages not needing a reply                          
 _    Job message queue for 874100/ASW4OWN/DPRQ1_VA has been wrapped.        
 _    Service Agent is analyzing your system product activity log entries.   
 _    Log version QHST14120I in QSYS closed and should be saved.

Key ‘5’ in front of the message and press enter. In this case, you will have to page to see the entire message. 

                        Additional Message Information                         
                                                                               
Message ID . . . . . . :   CPA3394       Severity . . . . . . . :   99         
Message type . . . . . :   Inquiry                                             
Date sent  . . . . . . :   05/22/14      Time sent  . . . . . . :   11:52:34   
                                                                               
Message . . . . :   Load form type '*STD' device SA1INV11A writer SA1INV11A.   
  (G B I H R C)                                                                
Cause . . . . . :   The file on output queue SA1INV11A in library QUSRSYS      
  requires form type '*STD' to be loaded on device SA1INV11A. The form type    
  for the file was all blanks when  appears as the form type.                
Possible choices for replying to message . . . . . . . . . . . . . . . :       
  G -- Begin processing the current file after loading the form type.          
  B -- Begin processing the current file after loading and aligning the form   
    type (no alignment message is sent - same as option 1 on System/36).       
  I -- Ignore the request to load the form type.  Print the file on the        
    current formtype (same as option 0 on System/36).                          
  H -- Hold the file and print the next file on the output queue.              
  R -- Search the output queue for the first available file with the correct   
    form type.  Reply value R is useful after using the Change Writer (CHGWTR) 
    command to change the form type or the output queue of the writer.         
    *FILEEND must be specified for the option (OPTION) parameter on the CHGWTR 
    command for the change to take effect.                                     
  C -- Cancel the writer (same as option 2 on System/36).                      
                                                                                                                             
Reply  . . . :   _____________________________________________________               
Press Enter to continue.                                                       
                                                                               
F3=Exit   F6=Print   F9=Display message details   F12=Cancel                   
F21=Select assistance level

This means that the System i thinks that a special form is loaded in the printer. I’m not sure what causes this, but it happens occasionally. The correct response to this is G -- Begin processing the current file after loading the form type.

If the form type the message is asking you to load is anything other than ‘*STD’ (standard), the correct response is I -- Ignore the request to load the form type. Print the file on the current form type. This in an anomaly (we are currently not using any special forms); if you answer with a G you will get this message again, telling you to change back to ‘*STD’.

CPA403D

Email received with subject ‘CPA403D’ – 

Subject:	CPA403D
	
From:	QSYSOPR
	
To:	SHEILAV
	
Date:	30/04/2014 10:05 PM

Operator action required on device NARINV09A (C R).            NARINV09A QSPLJOB
854792QSPSNDWM    00001140430220515                463767

The text may be truncated.

This is a message that must be answered. We know that because it ends in (C R). This means the system is waiting for a response of either Cancel or Retry.

Look at the operator message queue to get more information, and to respond (DSPMSG QSYSOPR). 

                              Work with Messages                               
Messages in:   QSYSOPR                                      System:   BART                        
                                                                               
Type options below, then press Enter.                                          
  5=Display details and reply                                                  
                                                                               
Opt   Message                                                                  
                           Messages needing a reply                            
 5    Operator action required on device NARINV09A (C R).                                   
 
                         Messages not needing a reply                          
 _    Job message queue for 874100/ASW4OWN/DPRQ1_VA has been wrapped.        
 _    Service Agent is analyzing your system product activity log entries.   
 _    Log version QHST14120I in QSYS closed and should be saved.

Key ‘5’ in front of the message and press enter. 

                        Additional Message Information                         
                                                                               
Message ID . . . . . . :   CPA403D       Severity . . . . . . . :   99         
Message type . . . . . :   Inquiry                                             
Date sent  . . . . . . :   04/30/14      Time sent  . . . . . . :   22:05:15   
                                                                               
Message . . . . :   Operator action required on device NARINV09A (C R).        
Cause . . . . . :   An error was detected on device NARINV09A.  Look at the    
  printer to determine the cause of the problem.                               
Recovery  . . . :   Do one of the following and try the request again.         
Possible choices for replying to message . . . . . . . . . . . . . . . :       
  C -- Enter C to cancel the writer.                                           
  R -- Enter R to continue printing the file after the problem at the printer  
    has been corrected.                                                        
Technical description . . . . . . . . :   For more information, see your       
  printer's operator guide.                                                    
                                                                               

Reply  . . . :   _____________________________________________________ 
Press Enter to continue.                                                       
                                                                               
F3=Exit   F6=Print   F9=Display message details   F12=Cancel                   
F21=Select assistance level

The first thing to do, is Retry. If the message is not repeated (within a couple of minutes, depending on just what the cause is), the problem is solved. If the message is repeated, more investigation is required. In this case, go to the laser printer in the narcotics case, see what the problem is, and fix it. Then try Retry again.

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