Difference between revisions of "Information Systems:Pitney Bowes Mail Machine"

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=Overview=
 
A new mail processing machine was installed in the Accounting area in October of 2015.
 
A new mail processing machine was installed in the Accounting area in October of 2015.
 
* Model number: 4C1R
 
* Model number: 4C1R
 
* Serial number: 5053052
 
* Serial number: 5053052
 
* Account number PB is 0013343495
 
* Account number PB is 0013343495
 
* Phone number for service and supplies is 1-800-672-6937
 
* Website: www.pitneybowes.ca
   
 
When we need to purchase more blue glue and red toner, the username is darrenf@unipharm.com and the password is #@$Devil505
 
When we need to purchase more blue glue and red toner, the username is darrenf@unipharm.com and the password is #@$Devil505
 
* https://en.pitneybowes.ca/signin/logon.go?request_locale=en_CA#/account/login
 
* https://en.pitneybowes.ca/signin/logon.go?request_locale=en_CA#/account/login
   
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=Notes=
Sometimes, probably after a power test, the mail machine will go from a staticly set IP of 172.30.17.2 to a DHCP assigned IP address. When this happens, the mail machine will not be able to communicate with PB because of the firewall rules. The firewall only allows to the mail machine to use FTP when it's IP address is 172.30.17.2. FTP is required for the mail machine to talk to PB. Pitney Bowes and confirms that oversized mail/parcels over 500g now have to be done through Canada Post directly as of 2016, and cannot be processed on the mailer. This likely only affects Returns, as they apparently send out packages using the mailer. We will create a sign noting the error message and explanation for the future.
 
  +
==DHCP address after a power test==
 
Sometimes, probably after a power test, the mail machine will go from a staticly set IP of 172.30.17.2 to a DHCP assigned IP address. When this happens, the mail machine will not be able to communicate with PB because of the firewall rules. The firewall only allows to the mail machine to use FTP when it's IP address is 172.30.17.2. FTP is required for the mail machine to talk to PB.
  +
  +
==Oversized mail/parcel weight restriction==
  +
Pitney Bowes confirmed that oversized mail/parcels over 500g now have to be processed through Canada Post directly (took effect mid-2016), and can no longer be processed on the mailer. This likely only affects Returns, as they apparently send out packages using the mailer. There is now a sign explaining this information where the mailer sits.
   
Phone number for service and supplies is 1-800-672-6937
 
www.pitneybowes.ca
 
   
 
[[Category: Miscellaneous I.T.]]
 
[[Category: Miscellaneous I.T.]]

Revision as of 16:16, 14 October 2016

Overview

A new mail processing machine was installed in the Accounting area in October of 2015.

  • Model number: 4C1R
  • Serial number: 5053052
  • Account number PB is 0013343495
  • Phone number for service and supplies is 1-800-672-6937
  • Website: www.pitneybowes.ca

When we need to purchase more blue glue and red toner, the username is darrenf@unipharm.com and the password is #@$Devil505

Notes

DHCP address after a power test

Sometimes, probably after a power test, the mail machine will go from a staticly set IP of 172.30.17.2 to a DHCP assigned IP address. When this happens, the mail machine will not be able to communicate with PB because of the firewall rules. The firewall only allows to the mail machine to use FTP when it's IP address is 172.30.17.2. FTP is required for the mail machine to talk to PB.

Oversized mail/parcel weight restriction

Pitney Bowes confirmed that oversized mail/parcels over 500g now have to be processed through Canada Post directly (took effect mid-2016), and can no longer be processed on the mailer. This likely only affects Returns, as they apparently send out packages using the mailer. There is now a sign explaining this information where the mailer sits.