Difference between revisions of "Information Systems:Jet Forms Server Not Printing Invoices"

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(Created page with "Check to see if the invoice is stuck in the out queue. Key in WRKOUTQ JF* Work with All Output Queues...")
 
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Opt Queue Library Files Writer Status
 
Opt Queue Library Files Writer Status
JFHOLD QUSRSYS 21 HLD
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_ JFHOLD QUSRSYS 21 HLD
JFPIPE QUSRSYS 465 JFPIPE RLS
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_ JFPIPE QUSRSYS 465 JFPIPE RLS
JFSTMTS QUSRSYS 0 JFSTMTS RLS
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_ JFSTMTS QUSRSYS 0 JFSTMTS RLS
 
 
 
Command
 
Command
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JFSTMTS is used for statements only, to be able to manually control printing and distribution.
 
JFSTMTS is used for statements only, to be able to manually control printing and distribution.
   
JFPIPE is connected to the Jet Forms server. Anything going into this queue will be printed unless it is at status HELD. If writer JFPIPE is not shown, key a ‘2’ in the option column, and press Enter until this screen is displayed again – this should start the writer. If the status is ‘Hold’, use option ‘6’ to change it to ‘Release’.
+
JFPIPE is connected to the Jet Forms server. Anything going into this queue will be printed unless it is at status HELD (all held spool files will be deleted during the over night processing). If writer JFPIPE is not shown, key a ‘2’ in the option column, and press Enter until this screen is displayed again – this should start the writer. If the status is ‘Hold’, use option ‘6’ to change it to ‘Release’.
   
 
An easy way to tell if invoices are going to Jet Forms, is to use option 3 to temporarily hold JFPIPE so you can see the files. Don’t forget to restart this queue with option 6 when you are done.
 
An easy way to tell if invoices are going to Jet Forms, is to use option 3 to temporarily hold JFPIPE so you can see the files. Don’t forget to restart this queue with option 6 when you are done.

Revision as of 11:39, 23 October 2015

Check to see if the invoice is stuck in the out queue.

Key in WRKOUTQ JF*

                         Work with All Output Queues                           
                                                                               
Type options, press Enter.                                                     
  2=Change   3=Hold     4=Delete   5=Work with   6=Release   8=Description     
  9=Work with Writers   14=Clear                                               
                                                                               
Opt     Queue          Library         Files      Writer         Status        
 _      JFHOLD         QUSRSYS            21                      HLD          
 _      JFPIPE         QUSRSYS           465      JFPIPE          RLS          
 _      JFSTMTS        QUSRSYS             0      JFSTMTS         RLS          
                                                                               
Command                                                                        
===> _________________________________________________
                                                                            
F3=Exit   F4=Prompt   F5=Refresh   F12=Cancel   F24=More keys                  

JFHOLD is used for forms generated in the test system. Anything in here has to be manually moved into JFPIPE before it will print

JFSTMTS is used for statements only, to be able to manually control printing and distribution.

JFPIPE is connected to the Jet Forms server. Anything going into this queue will be printed unless it is at status HELD (all held spool files will be deleted during the over night processing). If writer JFPIPE is not shown, key a ‘2’ in the option column, and press Enter until this screen is displayed again – this should start the writer. If the status is ‘Hold’, use option ‘6’ to change it to ‘Release’.

An easy way to tell if invoices are going to Jet Forms, is to use option 3 to temporarily hold JFPIPE so you can see the files. Don’t forget to restart this queue with option 6 when you are done.

If everything looks correct, and there are still no invoices printing, tell the Network/Systems Administrator.