Difference between revisions of "Pharmacy Services:ADTEL-Hold Messages for Pharmacy"

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==Overview==
  
==Overview==
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If stores want '''hold messages''' they are to call '''ADTEL''' direct for rates and information. There are written '''generic messages''' for the Medicine Centre locations but non banner shareholders can either create/write their own messages or use the '''generic messages''' from Adtel. Our contact at Adtel will provide all the available options.
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If stores want '''hold messages''' on their telephone system they are to call '''ADTEL''' direct for rates and information. There are written '''generic messages''' for the Medicine Centre locations but non banner shareholders can either create/write their own messages or use the '''generic messages''' from Adtel. Our contact at Adtel will provide all the available options.
   
 
==Contact==
  
==Contact==
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*Email: [mailto:bferraton@adtel.com bferraton@adtel.com]
  
*Email: [mailto:bferraton@adtel.com bferraton@adtel.com]
   
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'''*For Message'''
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*'''For Message'''
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ANDREA KUEFLER
  
ANDREA KUEFLER
 
*Creative Director | The ADTEL Group
  
*Creative Director | The ADTEL Group
 
*P: 780.424.7777 | T: 1.800.661.9999 | F: 780.424.4000
  
*P: 780.424.7777 | T: 1.800.661.9999 | F: 780.424.4000
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*Email: mailto:akuefler@adtel.com akuefler@adtel.com]
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*Email: mailto:akuefler@adtel.com]
   
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==Process for the Actual Message (MEDICINE CENTRE LOCATIONS ONLY)
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==Process for the Actual Message (MEDICINE CENTRE LOCATIONS ONLY)==
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*Quarterly generic messages are written by '''Tracie Der''' and sent to '''Donna''' [mailto:donnak@unipharm.com] via email.
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*The generic messages are updated by Adtel quarterly.
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*Adtel will repeat the previous years messages for each specific quarter.
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*Then forward to '''Andrea Kuefler''' [mailto:akuefler@adtel.com Andrea Kuefler] at Adtel for processing.
 
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*Adtel will send us the final '''mp3 file''' for our records.
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*Adtel will send us the final '''mp3 file''' for our records each quarter.
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*File a copy of the file {{unc|\\superserver.unipharm.local\Medicine Centre\2.0 Medicine Centre 2.0\Adtel|Adtel worksheet}}
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*Tracie will forward her '''invoice''' for the written messages.
 
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*Donna will approval and forward to Angela Chan for processing.
  
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*A copy of the file is file {{unc|\\superserver.unipharm.local\Medicine Centre\2.0 Medicine Centre 2.0\Adtel}}
  
   
 
[[Category:Adtel]]
  
[[Category:Adtel]]
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[[Category:Pharmacy Services]]
  

Latest revision as of 14:13, 15 August 2017

Overview

If stores want hold messages on their telephone system they are to call ADTEL direct for rates and information. There are written generic messages for the Medicine Centre locations but non banner shareholders can either create/write their own messages or use the generic messages from Adtel. Our contact at Adtel will provide all the available options.

Contact

  • For set-up and information

BETTY FERRATON

  • For Message

ANDREA KUEFLER

Process for the Actual Message (MEDICINE CENTRE LOCATIONS ONLY)

  • The generic messages are updated by Adtel quarterly.
  • Adtel will repeat the previous years messages for each specific quarter.
  • Adtel will send us the final mp3 file for our records each quarter.
  • File a copy of the file Adtel worksheet
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