Difference between revisions of "Customer Service:Pharmacist Number-Entering Pharmacist Number"
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==Overview== |
==Overview== |
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| − | You can add a new pharmacist into the uniPHARM CNS system to allow the pharmacist to enter narcotic orders from |
+ | You can add a new pharmacist into the uniPHARM CNS system to allow the pharmacist to enter narcotic orders from their store. |
==Narcotic Authorization Form== |
==Narcotic Authorization Form== |
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2.To be able for the new member to order narcotics for the store they first must be set up in our system. |
2.To be able for the new member to order narcotics for the store they first must be set up in our system. |
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| − | 3.While on the phone, the CSR must start '''Narcotic Authorization paperwork {{unc|\\superserver.unipharm.local\Customer Service\common\New Pharmacist Form\Narcotic Authorization Form.xlsx| |
+ | 3.While on the phone, the CSR must start '''Narcotic Authorization paperwork {{unc|\\superserver.unipharm.local\Customer Service\common\New Pharmacist Form\Narcotic Authorization Form.xlsx|Narcotic Authorization Form}}''' |
| − | ''' |
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Over the phone fill out the following information using information from the store: |
Over the phone fill out the following information using information from the store: |
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*Store name |
*Store name |
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5.Let the person on the phone know that we can not set them up in the uniPHARM system until we receive the faxed form back at uniPHARM. |
5.Let the person on the phone know that we can not set them up in the uniPHARM system until we receive the faxed form back at uniPHARM. |
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| − | 6.Once you receive this form back you can proceed to set up the pharmacist. |
+ | 6.Once you receive this form back you can proceed to set up the pharmacist. |
==Narcotic Authorization Form Returned== |
==Narcotic Authorization Form Returned== |
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[[Category:Workflows-Customer Service]] |
[[Category:Workflows-Customer Service]] |
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| + | [[Category:Pharmacist Number]] |
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Latest revision as of 09:26, 30 October 2017
Overview
You can add a new pharmacist into the uniPHARM CNS system to allow the pharmacist to enter narcotic orders from their store.
Narcotic Authorization Form
1.Stores will call and say they have a new pharmacist who is joining their store.
2.To be able for the new member to order narcotics for the store they first must be set up in our system.
3.While on the phone, the CSR must start Narcotic Authorization paperwork Narcotic Authorization Form Over the phone fill out the following information using information from the store:
- Store name
- New Pharmacists first and last name
- Pharmacist number
4.After you fill out this portion of the form, inform the store that you will fax them the partially filled out form for the new member to sign and print their name and to date the form.
5.Let the person on the phone know that we can not set them up in the uniPHARM system until we receive the faxed form back at uniPHARM.
6.Once you receive this form back you can proceed to set up the pharmacist.
Narcotic Authorization Form Returned
1.goto 1 UWD Extensions\3 Contacts\3 Show list of names\ enter surname to ensure the new contact is not already in CNS.
2.If the new contact is not in CNS, click 'F6' to add a new contact
3.Enter new contact information:
- Enter Salutation
- Enter First name
- Enter Surname
- Enter 'Y' for Publish to Lotus Notes
- Enter source 'manual'
- Enter 'Y' for Allowed on Web
- Press 'enter'
- Press 'F11' to Link to Store
- Enter the stores number under Link to Customer/Vender
- Press 'enter' to update the screen
4.Enter email and cell # if available.
- Press 'F8' Phone/Email
- Press 'F6' to add Phone/Email
- Type '?' under Type and this will bring up a CNS – Email, Cell type menu (no need to enter Phone or Fax if same as main info)
- Type '1' next to Email #
- Press 'enter'
- Enter effective dates
- Copy and paste the stores phone number
- Input 'AC' for Status
- Press 'enter'
- Press 'F12' until you reach the “List of Contact Names” panel
Enter Pharmacist #
- Enter 'UD' next to the contact name
- Press 'enter'
- Enter '1' next to Pharm Data
- Press 'enter'
- Enter the Pharmacist #
- Press 'enter'
- Press 'F12' to move back to previous panel
- Press 'F8'and then 'F6'
- Enter the Effective Dates once again
- Type is 'manual'
- Copy and paste the stores work number and put it in the appropriate spot
- Put status as 'AC' for Active
- Press 'F12' until you reach the List of Contact Names panel
