Difference between revisions of "Customer Service:Telephone-Hold Music"
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*'''#49001''' - Background Music On |
*'''#49001''' - Background Music On |
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*'''#491'''- Background Music Off |
*'''#491'''- Background Music Off |
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== Adjust Music Volume== |
== Adjust Music Volume== |
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Revision as of 15:53, 30 October 2017
Overview
- The quality of the music is not great through the phone speaker but it no longer has static or interference.
- It might be a good idea to check it every once in a while to make sure it's still playing.
- If you find it's not just let the IT Group. itgroup.com
Accessing Background Music
You can access the background music on your phone with the following commands:
- #49001 - Background Music On
- #491- Background Music Off
Adjust Music Volume
- To adjust the music volume on your desk phone press the speaker button and hold the volume button up or down to the desired volume.
- Press the speaker button again to get back to the music.
- Alternatively you can just call someone in the building and have them put you on hold to test this out.