Difference between revisions of "Pharmacy Services:Pharmasmart-Customer Pharmasmart"
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==Overview== |
==Overview== |
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| + | As of April 1st, 2023, uniPHARM has discontinued offering this service to our shareholders. The stores(total of 13) that still had Blood Pressure machines had the option of buying out their existing machine with an option to take on a 24 month extended contract. Or, they could buy or lease a new machine. Going forward, all billing is now done between the store owner and Pharmasmart. The bill no longer comes to uniPHARM and the stores being separately invoiced by us. Any extended warranty renewals is on the onus of the store. Pharmasmart will not reach out. |
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| − | The '''PharmaSmart''' program is designed to position your community pharmacy as '''Experts in Blood Pressure Management'''. We offer patented technology and a comprehensive pharmacy services program that maximizes your pharmacist’s relationship with your hypertensive patient – improving discovery, compliance, and customer loyalty. |
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| + | If any stores have questions about their exisiting machine, or any stores wishing to have a Blood Pressure machine in their stores, they are to contact Pharmasmart directy at: |
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| + | 1-800 - 781-0323 and follow the prompts. |
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| − | '''North America’s #1 Preventable Disease State''': According to the American Heart Association, 1 in 3 North Americans have hypertension, and over 70% of the hypertensives aren’t aware that they have it. Less than 15% of the hypertensive population has their condition under control. Additionally 1 in 3 prescriptions are hypertension related. |
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| + | ==Contacts== (as of April 1st, 2023) |
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| + | *Lyndsey M. Faulkner |
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| − | PharmaSmart provides the tools and support to position your pharmacy as a front line resource in hypertension management. A position that will set your pharmacy apart, and create a new and lasting source of revenue. |
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| + | Sales & Operations Support Specialist |
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| + | PharmaSmart International, LLC |
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| + | 773 Elmgrove Road Rochester, NY 14624 |
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| + | (800) 781-0323 ext. 341│(585) 427-8165 (f) |
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| + | lfaulkner@pharmasmart.com |
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| − | The PharmaSmart program consists of five core elements – technology, connectivity, branding, pharmacy services, and new revenue creation. |
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| − | '''Technology''': The clinically validated PS2000 with Connectivity blood pressure kiosk utilizes “Smart Card” technology to conveniently track and retain patient readings over time, while providing printed reports with averages. PharmaSmart’s commitment to one button operation ensures ease of use, maximizing customer usage. |
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| − | '''Connectivity''': Utilizing wired or wireless internet technology and patented “Smart ID” protocol,the PS2000 with Connectivity can upload data to an online Blood Pressure Tracker web application, which allows pharmacy/patient access from any computer. |
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| − | '''Branding''': All elements (Blood Pressure Smart Cards, software, tickets, online portal) can be fully branded to support your branding and marketing objectives. This increases the reach of your brand both inside and outside of the pharmacy. PharmaSmart offers retail pharmacies a distinct competitive advantage with the high-value hypertensive patient. |
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| − | '''Pharmacy Services''': Offering your pharmacy a comprehensive wellness package that delivers value-added services for all patients. |
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| − | '''New Revenue Creation''': PharmaSmart provides the program and tools that convert the hypertensive consumer into a new and recurring revenue opportunity. By empowering your pharmacy team to become “Experts in Blood Pressure Management,” the PharmaSmart program will drive significant and sustainable profits through Blood Pressure Smart Card sales. Every hypertensive, diabetic and borderline disease state patient is a candidate for a Smart Card and a subsequent consultation. |
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| − | ==Providing Shareholder Information== |
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| − | *Provide the shareholder basic information on the Pharmasmart Blood Pressure Machine: |
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| − | #Independent Profile SH 4.2.14 |
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| − | #Sales Pricing CAD Retail Independent |
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| − | The files are located: {{unc|\\\\superserver.unipharm.local\Medicine Centre\2.0 Medicine Centre 2.0\PharmaSmart Blood Pressure Machines|\\superserver.unipharm.local\Medicine Centre\2.0 Medicine Centre 2.0\PharmaSmart Blood Pressure Machines}} |
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| − | [[File:pharmasmart2016.png|500px]] |
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| − | ==Setting up Shareholder on Pharmasmart== |
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| − | *Forward contact information for Rep to the shareholder |
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| − | *Lease and Purchase '''options''' available |
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| − | *Cancellations require '''1 month''' notice |
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| − | *PharmaSmart bills '''uniPHARM''' and we charge the '''stores''' accordingly |
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| − | *Negotiate '''rate''' every couple of years. |
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| − | ==Servicing Machines== |
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| − | *In the past we sent technicians to each site we have a kiosk located at and they performed preventative maintenance usually 1-2 times a year. After years of doing this we found that only 4% of the kiosks in the field actually needed service so we have cut out physical tech visits and we now perform '''tele-diagnostics''' over the phone. |
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| − | *All of your units are '''covered''' under their lease terms so if at any time a store feels there is an issue with their unit they can call '''800-781-0323''' and our '''customer support''' can assist them and they will dispatch a technician to the site if necessary. The units use '''self calibrating technology''' so stores do not need to worry about their unit needing to be '''calibrated'''. |
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| − | *As for the cost for '''paper rolls''', we stopped having our techs bring paper rolls to sites over 5 years ago, I’m not sure if that site was saying it just stopped however we have not been doing that for some time. To '''reorder supplies''' stores need to dial the same '''800 number''' and pricing is typically $9.75 for a 5 pack or $39 for a 20 pack + Shipping, [http://pharma-smart.com/products-services/print-marketing/ Order Here]. Each roll of paper generally lasts '''30 days''' depending on store traffic. If it would make your shareholders happier we could set up warehousing for the paper rolls where your stores could order directly from you guys. |
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| − | ==Contacts== |
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| − | *'''Stephen P. Hutton''' |
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| − | Director, Business Development US & CAN Independent |
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| − | Small Chain Sales US |
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| − | PharmaSmart International Inc. |
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| − | 773 Elmgrove Rd. Building #2 (Mail Box #5) |
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| − | Rochester, NY. 14624 |
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| − | P:(800) 781-0323 EXT- 379 |
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| − | C:(585) 455-9178 |
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| − | F:(585) 427- 8165 |
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| − | [mailto:shutton@pharmasmart.com shutton@pharmasmart.com] |
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| − | *'''Shauna Delahanty-Thomas''' |
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| − | Marketing Manager |
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| − | PharmaSmart International, Inc. |
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| − | 773 Elmgrove Rd. (Building 2, Mailbox 5) Rochester, NY 14624 P: 800.781.0323x338 |
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| − | F: 585.427.8165 |
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| − | [mailto:sdthomas@pharmasmart.com sdthomas@pharmasmart.com www.pharmasmart.com] |
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| − | *'''Matthew Bryan''' |
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| − | Vice President of Finance |
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| − | Tel: 585-427-0730 ext 383 |
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| − | Fax: 585-427-8165 |
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| − | [mailto:mbryant@pharmasmart.com mbryant@pharmasmart.com] |
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| − | *'''Ashton Maaraba''' |
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| − | Accounting |
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| − | [mailto:ashton@pharmasmart.com ashton@pharmasmart.com] |
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Latest revision as of 14:20, 3 April 2023
Overview
As of April 1st, 2023, uniPHARM has discontinued offering this service to our shareholders. The stores(total of 13) that still had Blood Pressure machines had the option of buying out their existing machine with an option to take on a 24 month extended contract. Or, they could buy or lease a new machine. Going forward, all billing is now done between the store owner and Pharmasmart. The bill no longer comes to uniPHARM and the stores being separately invoiced by us. Any extended warranty renewals is on the onus of the store. Pharmasmart will not reach out.
If any stores have questions about their exisiting machine, or any stores wishing to have a Blood Pressure machine in their stores, they are to contact Pharmasmart directy at: 1-800 - 781-0323 and follow the prompts.
==Contacts== (as of April 1st, 2023)
- Lyndsey M. Faulkner
Sales & Operations Support Specialist PharmaSmart International, LLC 773 Elmgrove Road Rochester, NY 14624 (800) 781-0323 ext. 341│(585) 427-8165 (f) lfaulkner@pharmasmart.com