Difference between revisions of "Information Systems:Cannot Use A/P Payment Proposal"
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| + | Possible symptoms: Actions in 'Work with A/P Payment Proposals' return an error message (e.g. Payment order being created) |
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If you get a message saying that a previous step is still processing, and you know that it isn’t (make sure it isn’t in the job queue waiting for its turn to run, or in error while running) – |
If you get a message saying that a previous step is still processing, and you know that it isn’t (make sure it isn’t in the job queue waiting for its turn to run, or in error while running) – |
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| − | Use [[Information Systems:DFU]] to edit file SROCTLSO (A/P Payment proposals control) in library UP1480BFVA, to clear the |
+ | Use [[Information Systems:DFU]] to edit file SROCTLSO / SRBCTLSO (A/P Payment proposals control) in library UP1480BFVA, to clear the SOWSID field. There will probably only be one record in this file. |
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| + | Tags: "Confirm payment order twice" |
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| + | [[Category: Finance Problems (I.T.)]] |
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Latest revision as of 09:04, 11 April 2019
Possible symptoms: Actions in 'Work with A/P Payment Proposals' return an error message (e.g. Payment order being created)
If you get a message saying that a previous step is still processing, and you know that it isn’t (make sure it isn’t in the job queue waiting for its turn to run, or in error while running) –
Use Information Systems:DFU to edit file SROCTLSO / SRBCTLSO (A/P Payment proposals control) in library UP1480BFVA, to clear the SOWSID field. There will probably only be one record in this file.
Tags: "Confirm payment order twice"