Difference between revisions of "Customer Service:Saturday Store Closures"

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When a store calls about closing on Saturday, we have to notify the warehouse supervisor or leadhand.
 
When a store calls about closing on Saturday, we have to notify the warehouse supervisor or leadhand.
   
* If you receive calls on Friday about the store being closed on Saturday:
+
:* If you receive calls on Friday about the store being closed on Saturday:
 
:* Phone the warehouse supervisor or leadhand and also send an email to the Distribution Centre group.
 
:* Phone the warehouse supervisor or leadhand and also send an email to the Distribution Centre group.
 
:* Change the pick list shipping date from Saturday to Monday and status from 7:45am to 8:01am
 
:* Change the pick list shipping date from Saturday to Monday and status from 7:45am to 8:01am

Revision as of 14:42, 19 April 2018

Overview

When a store calls about closing on Saturday, we have to notify the warehouse supervisor or leadhand.

  • If you receive calls on Friday about the store being closed on Saturday:
  • Phone the warehouse supervisor or leadhand and also send an email to the Distribution Centre group.
  • Change the pick list shipping date from Saturday to Monday and status from 7:45am to 8:01am