Difference between revisions of "Customer Service:Fraser Lake Order Transportation"
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==Overview== |
==Overview== |
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| − | Due to the lack of service from Loomis, all Fraser Lake Medicine Centre orders will be picked up and delivered by a company called Trans Force Final Mile. |
+ | Due to the lack of service from Loomis, all '''Fraser Lake Medicine Centre''' orders will be picked up and delivered by a company called '''Trans Force Final Mile'''. |
===Specifications=== |
===Specifications=== |
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| − | Fraser Lake will have a cutoff of 1 p.m. and will have daily pickup at 2:30 p.m. |
+ | Fraser Lake will have a cutoff of '''1 p.m.''' and will have daily pickup at '''2:30 p.m.''' |
The procedure regarding the attached waybill is to make three copies for the driver before he leaves. |
The procedure regarding the attached waybill is to make three copies for the driver before he leaves. |
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The codes for Mocha that will be used for Trans Force related shipments will be: |
The codes for Mocha that will be used for Trans Force related shipments will be: |
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| − | (TRF) - Trans Force |
+ | '''(TRF)''' - Trans Force |
| − | (TFC) - Trans Force Critical |
+ | '''(TFC)''' - Trans Force Critical |
| − | (TFN) - Trans Force COS |
+ | '''(TFN)''' - Trans Force COS |
===Tracking/Tracing=== |
===Tracking/Tracing=== |
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The website we will use to track shipments sent with TransForce is [http://www.tforce-solutions.com/en/index.aspx] |
The website we will use to track shipments sent with TransForce is [http://www.tforce-solutions.com/en/index.aspx] |
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===Contact Information=== |
===Contact Information=== |
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For Lower Mainland Inquiries / schedule cancellation (prior to noon that day) |
For Lower Mainland Inquiries / schedule cancellation (prior to noon that day) |
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| − | Glorya Stauber, Operations Glorya.Stauber@tforcefinalmile.com |
+ | '''Glorya Stauber''', Operations Glorya.Stauber@tforcefinalmile.com |
(604) 523-3352 |
(604) 523-3352 |
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For Lower Mainland Escalations |
For Lower Mainland Escalations |
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| − | Glenn Richmond, Vancouver Branch Manager Glenn.Richmond@tforcefinalmile.com |
+ | '''Glenn Richmond''', Vancouver Branch Manager Glenn.Richmond@tforcefinalmile.com |
(604) 523-3390 |
(604) 523-3390 |
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For Fraser Lake / Prince George Inquiries |
For Fraser Lake / Prince George Inquiries |
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| − | Julia Linfitt, Operations Julia.Linfitt@tforcefinalmile.com |
+ | '''Julia Linfitt''', Operations Julia.Linfitt@tforcefinalmile.com |
(250) 562-4733 |
(250) 562-4733 |
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For Account / Quote Inquires |
For Account / Quote Inquires |
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| − | Mandi Turner, Account Manager mandi.turner@tforce.com |
+ | '''Mandi Turner''', Account Manager mandi.turner@tforce.com |
(204) 833-3501 |
(204) 833-3501 |
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Latest revision as of 15:22, 16 April 2019
Overview
Due to the lack of service from Loomis, all Fraser Lake Medicine Centre orders will be picked up and delivered by a company called Trans Force Final Mile.
Specifications
Fraser Lake will have a cutoff of 1 p.m. and will have daily pickup at 2:30 p.m. The procedure regarding the attached waybill is to make three copies for the driver before he leaves. The codes for Mocha that will be used for Trans Force related shipments will be: (TRF) - Trans Force (TFC) - Trans Force Critical (TFN) - Trans Force COS
Tracking/Tracing
The website we will use to track shipments sent with TransForce is [1]
Contact Information
For Lower Mainland Inquiries / schedule cancellation (prior to noon that day) Glorya Stauber, Operations Glorya.Stauber@tforcefinalmile.com (604) 523-3352 For Lower Mainland Escalations Glenn Richmond, Vancouver Branch Manager Glenn.Richmond@tforcefinalmile.com (604) 523-3390 For Fraser Lake / Prince George Inquiries Julia Linfitt, Operations Julia.Linfitt@tforcefinalmile.com (250) 562-4733 For Account / Quote Inquires Mandi Turner, Account Manager mandi.turner@tforce.com (204) 833-3501