Difference between revisions of "Information Systems:3CX IP-PBX Administrator's Guide"

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Main page summarizing 3CX configuration. This may evolve into being split into multiple pages/categories.
 
   
===3CX Administration Web Portal===
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3CX Administration Web Portal:
* URL: https://3cx.unipharm.local:5001
 
* Username: Administrator
 
* Password: NewVisionIT2051
 
   
 
URL: https://3cx.unipharm.local:5001
 
Username: Administrator
 
Password: NewVisionIT2051
   
  +
===Voicemail===
===Google cloud services (GCP) 3CX integration===
 
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3CX uses Google Cloud Platform (similar to AWS, Azure) for some of its services. Two that are enabled and in use in our installation are:
 
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====Voice-to-text service====
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Voicemail-to-text is a billable service
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===Google cloud services (GCP) integration===
 
3CX uses Google Cloud Platform for two of its services. Two that are in use:
 
* Firebase PUSH notifications for the 3CX '''Android''' app
 
* Firebase PUSH notifications for the 3CX '''Android''' app
 
* Voice-to-text transcription services for voicemail
 
* Voice-to-text transcription services for voicemail
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====Web Portal====
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Access to the web portal:
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URL: https://console.cloud.google.com/
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Username: root@unipharm.com (uniPHARM Google account)
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Password: NewVisionIT
   
 
===Email notifications===
 
===Email notifications===

Revision as of 11:01, 13 February 2020

3CX Administration Web Portal:

URL: https://3cx.unipharm.local:5001
Username: Administrator
Password: NewVisionIT2051

Voicemail

Voice-to-text service

Voicemail-to-text is a billable service

Google cloud services (GCP) integration

3CX uses Google Cloud Platform for two of its services. Two that are in use:

* Firebase PUSH notifications for the 3CX Android app
* Voice-to-text transcription services for voicemail

Web Portal

Access to the web portal:

URL: https://console.cloud.google.com/
Username: root@unipharm.com (uniPHARM Google account)
Password: NewVisionIT

Email notifications

  • Switch to on-premise SMTP server

NAT

  • Fix 1:1 NAT to facilitate proper functioning of auto-blacklist