Difference between revisions of "Information Systems:Document Management System - Gauss"
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* Serial Numbers: |
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** Accounting - AAADA04622 |
** Accounting - AAADA04622 |
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| + | =Usage tips= |
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| + | ==Loading up a default scan profile== |
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| + | When scanning in Kofax Capture Scan, it is possible to always load a certain scanner profile depending on which batch class you process. This is useful mostly to retain duplex scanning (double-sided) as the default behavior for a batch class. To set a default profile (default for the batch class), enter the batch, make the desired changes, then save a new scanner profile, using the default suggested name (which will be the name of the batch class). '''The program will automatically load any scanner profile with the same name as the batch class''' |
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=Known Issues= |
=Known Issues= |
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Revision as of 13:19, 26 August 2016
Software
Technical Support Phone Number For OpenText 1-800-540-7292
VIP DocManager
iSeries component
Windows Server component
VIP DocView
DocView is the client used to connect via network to the document repository on the IBM i, allowing users to search, view, print and export documents. Currently, version 9.1.1 is installed on all computers. Upon a fresh installation of Windows 7 Enterprise using PXE, version 8 will be installed since that image was made prior to the upgrade. The executable (.msi) installers for the latest version can be found at \\smithers.unipharm.local\c$\Installation Files\VIP DocManager 9.1.1\. Copy both files to the machine on which it is to be installed, run the installers as Administrator, and restart when prompted.
Kofax Capture
Hardware
Support
The model of the scanners we use is the Fujitsu fi-6670c. They are covered by 1 year of 24-hour, on-site support from Fujitsu Canada, expiring in June, 2016.
The number to call is 1-855-305-1515.
- Serial Numbers:
- Accounting - AAADA04622
Usage tips
Loading up a default scan profile
When scanning in Kofax Capture Scan, it is possible to always load a certain scanner profile depending on which batch class you process. This is useful mostly to retain duplex scanning (double-sided) as the default behavior for a batch class. To set a default profile (default for the batch class), enter the batch, make the desired changes, then save a new scanner profile, using the default suggested name (which will be the name of the batch class). The program will automatically load any scanner profile with the same name as the batch class
Known Issues
Print to PDF crashes DocView
When attempting to print to a PDF printer (i.e. selecting Acrobat PDF as the printer), DocView may crash. Check the Local Temp folder (C:\Users\AppData\Local\Temp) and clear any .tmp files that have the prefix "Acr" (may vary depending on PDF print driver used i.e. Acrobat, Foxit, Nitro etc.). This issue was raised by Special:Christined after this functionality ceased post-upgrade to 9.1.1. Christine occasionally exports DocView/Gauss documents as PDFs to her desktop and attaches them to a single email message to send to a vendor.