Difference between revisions of "Information Systems:Items Stuck in Location 88 PACKING"
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To find out what the pick list number is, try to find this item in an [[Look at Open Picking Batches|open picking batch]]. |
To find out what the pick list number is, try to find this item in an [[Look at Open Picking Batches|open picking batch]]. |
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| + | Use this pick list number to [[Find Order Number for Pick List| lookup the sales order number and batch number]]. |
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| + | See if the pick batch is still open by having the user sign onto a gun. If it is, select it, and complete it. If it isn't, try pressing F11 to reconfirm it. |
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| − | If the invoice doesn’t print |
+ | If the invoice doesn’t print, [[Invoices Do Not Print|try to print it manually]]. |
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| − | ASW |
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| − | 2. Supply chain processes |
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| − | 4. Warehouse |
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| − | 2. Dispatch tasks |
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| − | 4. Confirm Sales Order Pick Lists |
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| − | Key in Pick list number and press Enter. |
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| − | *VA/480B* Pick list confirmation 3/17/06 15:59:12 DMR33001 |
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| − | ------------------------------------------------------------------------------ |
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| − | Pick list number.... 5474616 |
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| − | Pick consolidation.. _______ |
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| − | Dispatch date....... 031706 |
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| − | Warning! some lines do not have a batch number |
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| − | All the picked quantities should be shown. To change the status of the sales order from 30 to 45, F8 to take suggested qty or F9 to accept as is. Normally, take F8. On next screen, BL should be ‘N’. Keep entering to get out. |
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| − | *VA/480B* Location confirmation 3/17/06 16:03:14 WMR91001 |
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| − | Pick |
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| − | ------------------------------------------------------------------------------ |
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| − | List number 5474616 Warehouse MAI |
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| − | ------------------------------------------------------------------------------ |
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| − | Line Item Sugg. qty |
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| − | Batch Actual qty Zn Location PA SN |
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| − | 1 02058204 1.00 |
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| − | ____ |
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| − | 2 00762856 2.00 |
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| − | 2.00 88 PACKING |
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| − | 3 00181057 2.00 |
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| − | 2.00 88 PACKING |
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| − | 4 00517102 2.00 |
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| − | 2.00 88 PACKING |
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| − | 5 00660548 1.00 |
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| − | 1.00 88 PACKING |
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| − | ------------------------------------------------------------------------------ |
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| − | Line |
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| − | F1=Change batch,loc. F8=Blank; sugg. qty F9=Blank; zero F10=Order |
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| − | Anomaly: If 4.Confirm sales order pick lists will not allow F8 because “Batch open in RF instruction file” – use the instructions in Technical / DFU – Data File Utility on file WHBSUD to change SDINSS (sts) to 40=complete, enter quantity for wanted product, F9=zeros for the rest, < enter > out. |
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| − | Kick-start invoice printing |
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| − | ASW |
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| − | 2. Supply chain processes |
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| − | 2. Sales |
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| − | 1. Work with sales orders. |
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| − | Beside the order #, enter 6 for Lines, then 2 to change any line. Enter, F12 to exit. F5 to refresh. Status should have changed from 30 to 45, or if already sts 45, the invoice should have printed. |
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| − | If this does not work, use the instructions in Technical / DFU – Data File Utility on file SRBSOH to change ‘Dir Inv’ (direct invoicing) to ‘N’, and ‘Btch Inv’ (batch invoicing) to ‘Y’. Then use option 13 in ‘Work With Sales Orders’ to produce an invoice. |
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| − | If anything is still wrong, GO JOBDIR / 3. Work with DIRECT JOB log / F8 |
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Revision as of 14:19, 23 October 2015
The warehouse location occupancy file (WHOLOP) does not like having two records for the same item in the same location. This can be a problem if two pickers complete two orders that have the same item, at just the same time. The process moves the items into location 88 PACKING, and it is possible that one pick will grab the record that was put there by the other.
One pick will end normally, the other will hang.
Go into ‘Location Balance Inquiry’, and look at location MAI 88 PACKING. (Notice that this POSITION the list to this location; not display it only). Normally there should be nothing here, as items only pass through momentarily as the pick is being completed. If there is something here, refresh the screen to see if it stays. If it does, make note of the number, as this item is the problem.
To find out what the pick list number is, try to find this item in an open picking batch.
Use this pick list number to lookup the sales order number and batch number.
See if the pick batch is still open by having the user sign onto a gun. If it is, select it, and complete it. If it isn't, try pressing F11 to reconfirm it.
If the invoice doesn’t print, try to print it manually.