Difference between revisions of "Customer Service:Coffee Order- Wosks Services"

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#The Coffee order Master Sheet has exactly what needs to be ordered for each kitchen.
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#The Coffee order Master Sheet has exactly everything that needs to be ordered for each kitchen.
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#Each one has its own preferences, so pay attention to where each thing needs to go to when placing the order.
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#Each one has its own preferences, so pay attention to where each thing needs to go to when placing an order.
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#Once the Master Sheet is filled out with order, there is a form to send to Wosks so they can receive unipharm's order
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#Once the Master Sheet is filled out, there is a form to send to Wosks so they can receive unipharm's order
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#Pay attention to the fields that need to be filled out :
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#Pay attention to the fields when filling it out :
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*Quantity on Hand
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*''Quantity on Hand''
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*Quantity needs to order
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*''Quantity to order''
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*Date of the order
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*''Date of the order''
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*Save Master Sheet with the date of the order
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#Save Master Sheet with the date of the order
 
[[File:copyofdatecopyorder.PNG|400px]]
  
[[File:copyofdatecopyorder.PNG|400px]]
   

Revision as of 15:58, 19 March 2018

Overview

The Coffee Order is currently done on weekly basis by a designated member of the uniPHARM Customer Service team, normally on Thursdays by noon, so it can be delivered on the following day. If the designated member is not available on the day to accomplish the task, the backup person should be responsible for doing it.

Check Stock Availability

  1. Check stock of milk, coffee and cream available at each Kitchen. (Warehouse, downstairs and upstairs kitchen)
  2. Make sure all the expiry dates are good, if not, dispose of the ones that are no longer usable.
  3. Write down how much of each there is in stock of each section.

Check Master Sheet

Mastersheet.PNG


mastersheetwoskscoffee.PNG


  1. The Coffee order Master Sheet has exactly everything that needs to be ordered for each kitchen.
  2. Each one has its own preferences, so pay attention to where each thing needs to go to when placing an order.
  3. Once the Master Sheet is filled out, there is a form to send to Wosks so they can receive unipharm's order
  4. Pay attention to the fields when filling it out :
  • Quantity on Hand
  • Quantity to order
  • Date of the order
  1. Save Master Sheet with the date of the order

copyofdatecopyorder.PNG

Fill Out Coffee Order Form

coffeeorderform.PNG

Coffee Order Form to fill out

  1. Follow example bellow:

copyofcoffeeorderfilledout.PNG

If in doubt how to fill out a form, pick any of the previous one, preferably the most recent one. Coffee Order Form Example

  • Always Specify where each thing needs to go on the order, so the delivery guy knows where to put the order.

waheousekit.PNG

  • Save order form under correct file : Computer-Customer Service- common- Wosks Coffee Service- Coffee Order History- Current Year- Current Month
  • Save as Coffee order form : MM/DD/YYYY

Email Order

  1. Once you have saved the document, attach order to an email and send it to orderdesk@wosks.coffee.ca Order Desk Wosks Coffee
  • Subject: uniPharm's order form MM/DD/YYYY delivery


emailtowosks.PNG

Contacts Information

Retrieved from "https://owl.unipharm.com/mediawiki/index.php?title=Customer_Service:Coffee_Order-_Wosks_Services&oldid=11356"