Information Systems:IBM/Lotus Notes and Domino

This document will describe the steps needed to restore deleted email messages from a user's mail file in Lotus Notes. If these instructions are not clear please call IBM.

Example: A user ( Joe Shmoe ) opens Lotus Notes and deletes some or all of their email messages from the inbox or a different folder.

Get the backup tape(s) that contains the last backup of the user's NSF file. The user needs to identify the date when the data was deleted. Use the previous days tape. Load the tape(s) into the autoloader Sheila needs to restore the NSF file from the tape, back into the IFS of the Power8. Sheila needs to know the path of the file - it should be something like /root/domino/maggie/data/mail/joeshmoe.nsf That file needs to be copied from the tape to some sort of temp folder on the IFS DO NOT RESTORE DIRECTLY INTO THE DOMINO DIRECTORY Open the Domino Administrator program on Darren's or Norwin's computer File -> Open Database -> BROWSE to the restored NSF file on the temp IFS folder Copy the deleted email messages with Ctrl-C Use the Domino Administrator to open the users email file that is in the "mail" folder - this should be the mail file with the missing data Now paste the messages into whatever folder the user needs them to be in Now we go the the server console in the Domino Administrator program and issue the following commands - substitute the example name with the actual user's name Enter in the following order, remember case matters and wait for the console to tell you that the command was finished before entering the next one.

dbcache flush load fixup -F mail/joeshmoe.nsf load updall -R mail/joeshmoe.nsf load updall -C mail/joeshmoe.nsf load updall -X mail/joeshmoe.nsf load compact -c -D -i K mail/joeshmoe.nsf

Now the user can log into Lotus Notes and continue using it with their restored email messages.

Below are the commands to cleanup everyone's mail file - all users must be logged off. Don`t do this unless you absolutely have to.

dbcache flush load fixup -F -N Mail load updall -R Mail load updall -C Mail load updall -X Mail load compact -c -D -i -K Mail

Below are the commands to repair the shared calendar and or the Rooms and Resources database in Domino. Don`t do this unless you absolutely have to.

tell sched q tell CalConn q tell RnRMgr q dbcache flush load fixup -F reservations.nsf load updall -R reservations.nsf load updall -C reservations.nsf load updall -X reservations.nsf load compact -c reservations.nsf load sched load CalConn load RnRMgr