Difference between revisions of "Information Systems:Tape library error messages"
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==This page is a how to for the tape library , includes intructions from IBM as to how to do stuff== |
==This page is a how to for the tape library , includes intructions from IBM as to how to do stuff== |
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| − | *slide block error, check the library is able to move tapes and then restart the library to clear the error |
+ | *slide block error, check the library is able to move tapes and then restart the library to clear the error |
| + | - as a reference this is what support told us to do the last time it happened. |
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| + | "Can you please provide us with the library logs so we can see what exactly is going on with the machine? |
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| + | Here is how to do so: |
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| + | Logon to the Web Interface of the library. |
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| + | Using the menu expand the "Service Library" option. |
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| + | Click "Save Service Dump" (Depending on firmware version it could be called "Save Library Dump) option. |
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| + | If such an option is not listed there, check for it under "View Logs". |
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| + | Save the file on your desktop. |
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| + | File should be named "DumpAllTrace.trc".". |
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Latest revision as of 12:43, 16 December 2019
This page is a how to for the tape library , includes intructions from IBM as to how to do stuff
- slide block error, check the library is able to move tapes and then restart the library to clear the error
- as a reference this is what support told us to do the last time it happened. "Can you please provide us with the library logs so we can see what exactly is going on with the machine? Here is how to do so: Logon to the Web Interface of the library. Using the menu expand the "Service Library" option. Click "Save Service Dump" (Depending on firmware version it could be called "Save Library Dump) option. If such an option is not listed there, check for it under "View Logs". Save the file on your desktop. File should be named "DumpAllTrace.trc".".