Difference between revisions of "Information Systems:Kiwi Syslog"
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username adminstrator, NewVisionIT |
username adminstrator, NewVisionIT |
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web access administrator, NewVisionIT2051 |
web access administrator, NewVisionIT2051 |
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| + | how to reset your Kiwi web access user account. This scenario is when you are not able to login due to forgotten credential. |
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| + | Environment |
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| + | Kiwi Syslog 9.5;Kiwi Syslog 9.6 |
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| + | Cause |
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| + | Resolution |
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| + | On the Kiwi Syslog server: |
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| + | Stop the services listed below from services interface. (services.msc) |
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| + | Kiwi Syslog Server |
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| + | UltiDev Web Server Pro |
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| + | UWS HiPriv Services |
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| + | UWS LoPriv Service |
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| + | Run the Web Access installer, default location is specified below. |
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| + | C:\Program Files (x86)\Syslogd\Setup\KiwiSyslogWebAccess_X.X.X_Setup |
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| + | Specify your new Password. |
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| + | Select Modify and run through the process. |
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| + | Start all the services below. |
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| + | Kiwi Syslog Server |
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| + | UltiDev Web Server Pro |
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| + | UWS HiPriv Services |
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| + | UWS LoPriv Service |
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| + | After it has completed, try to login again with the new password. |
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Revision as of 12:58, 5 January 2021
Kiwi syslog exists on the WDS server it has its maintenance renewal each November through solar winds
current version
9.6.3
when upgrading https://documentation.solarwinds.com/en/Success_Center/KSS/Content/KSS_Upgrade_Guide.htm
downloaded kiwi 9.7.1 installation required removal of previous version username adminstrator, NewVisionIT web access administrator, NewVisionIT2051
how to reset your Kiwi web access user account. This scenario is when you are not able to login due to forgotten credential.
Environment Kiwi Syslog 9.5;Kiwi Syslog 9.6 Cause Resolution On the Kiwi Syslog server:
Stop the services listed below from services interface. (services.msc) Kiwi Syslog Server UltiDev Web Server Pro UWS HiPriv Services UWS LoPriv Service Run the Web Access installer, default location is specified below. C:\Program Files (x86)\Syslogd\Setup\KiwiSyslogWebAccess_X.X.X_Setup Specify your new Password. Select Modify and run through the process. Start all the services below. Kiwi Syslog Server UltiDev Web Server Pro UWS HiPriv Services UWS LoPriv Service After it has completed, try to login again with the new password.