Difference between revisions of "Information Systems:Customer Service Call Queue"

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wh1YJEDjfYGM3JhCxURgtEZ%2BPPJH%2B6WhA%2BG5rEaGvWT4yWtBz2bddqop66Pg0MwM7Mcb2tEzvCtEsiML5zqPqOtbbkApWpoRu3oypatujpFsv6fL4UqjIeG9V0S1PjOKf4klZ0TuZ5RxxLwXpmLRwm4imnggFx4MBTfoIG%2BmK25fsBEQz8cMyXbMcGnF0MQGOsovqg1U8U0lipVDzkENbbApa0bk5E35XoChPrAaw%2Fj3lXqK%2FOMy7G3EzyJ0BvoI1ldNSDVYJSmyofZiaHMiONGvRa%2F%2F8u%2FPqJx2QeHOMXck4meEtQgCniktAXZVsPjpgaf1mJ9dB71%2F91KH4Bd1sFZNds%2FloEZOfL7JOr7B56YThB4B4%2BRWQ4cX8Aey%2BOKiefcNrVADL8TECGXjFHtgDITqJV%2FzYiI95BZMfldT7g%2BnKmor4J%2BKLDluIqAjeyt9ppqy1iM5bdZ5Kwo1W86%2BcYOy5t2hsI0xozrMM481DG3BlJJkf00NFRI9pZZgRUtpzRCyodZmKCTgnGLHg4xya7PriyXFStn40Rz7e3hbxB%2Bz1xVo1dNbHwPuGoQ3Q8kI0JP5p5K3a8xCp0FMgrUlNBPU0YKxtaOI8PXJ2dj0WZnoxRUmqgmbJhPU5Z7ICBheoKN078mNXguZQDmQIw0Q7XmXBtJjMnyrgeggja0ieZNRLjLLKmmQJcD%2FhYW2r0WpBJcxgEeg%2FLGR3B3F7SlW0EC0sooZ1OA1A1blNEYeAmFZfQjY9vMIHF8SBPZ12fr7%2BXcDIxVmQZ1P2CHMlBcAFde%2BbcsVc%2BGnFYpyzJgngLa%2F1IVxd%2Btnh9C9a6BShdmqtLbhqoZ%2FWAuQ6voscPnuATaPXfiOs2n39zPv%2FnQWPcxYHu%2Bv%2F7bD5bAcvXDE1aBMvnK93f5eJeQJq%2FUC3usP38Kowhr3je24Ck4KG8%2BlNhBvR0pYO8NnctTNw7pw9AwCn%2BtEhLX6GvzN5zFXW6%2Fyo1pW7tDq%2BtHC%2FhoK7qJeFoMyAp32CEvsqDW7fnDX0cD6yM3mT8oPHSlQ9OL3o%2BtevXoOF0CjOqQ4p4SG6MmjA1vSlNYR2DnE4mUT7CKdtgrJ0ULxdzWMW0TtI8Vbg2yimjSqYIHewXs5qWK7Ui67pqT6P45h6C6oyimpLiML2WmsK2JWkIaofyvUX9bTwoNYuT19MdOtvJYbkOm07xK6ZnehtkknfXXXwhaZuaqoyZ%2BU6ugGYLlq371EPWC4Hq122bZKAmFFTMCCrLqc4ypEa7MnYEPnUhJgPj7SaZZ5yVRX6ZrfCugEewnxlmPjUsq7RsR6fjpcuQIeYB1MOubKQPHn2C9d%2B%2BiXkziIKZQp6zeGdUZutVA1KrXW9m8CGQT8UFZvsr098FclH%2FDsI2wUJvQVXYxBDN%2BFlSd1BAfwZVv0yqoBtSPT9k9cBuX4psuNGg7icwnCg80yqquWbr1h6q%2BQP5%2FI1qjsoMHWDOMwHGyHvoFVSDEPfkH0vxRfv%2FIPg8%2Fx90zR7pFsDW0yPHZyv%2BJf%2FfoUjYq3N525G97chevgxC8NlC%2BB1eQuhWoOnSvErU6vEsApBoJh1w4qTlfdirtnotgrDzJfW2D%2FsGDsPOxGHXfDRGCzjsODDuqfL738Jh7%2BRiQa%2Bc9nTDYTccdmEyCGFnC%2BG34LBb2vbF4jAM%2FiIcds1Wr0Ucdr6k3nDYGziMPBOHEVfMkS3gsNPSyX8ZiMHv7CRDx772W0DcLSDuWyEWebZ8fQfEOojqPw2xLir54OG0zWngGtZWc71WodU1G7IWodX5EvrXoqcuGlg95qn%2FN7CCj4ODrokfWwBWJ2eAAWfiKvTPd67PwlXw27gKPs4r%2FwiuWopyg6uaGhsAaPnqVDeldZTNt7RUdBxzFOTUlFNlAEz4hAIn%2BHSkr%2Fo%2BodSACoJHs2lHoyTRyup3YWvM1RUjYGfXiKqgtaWh65CIdHDbTNeYUUlCRXaVjIgIReV3277iep2UVfulA5G4CCkqA6pxX90EhCdbEFKKeLWar6eoNiA1czGpG08Qi%2BenYTnjMYxWKWBYoxlLiRw4GmxSBJqwzljJjckusrOU3CFkTaWiJsALqowiM0d2ZtEzZCkMln7IrBdxzAY5y%2FBa6W2mmwSjS0EgO0lhg6Q349Bi6PcXypQK05ld%2F3gTYbaY2MSkRIfaYsk1%2FdHrv1DJyzXdNXp4FTPsVtpoehcc4ES1wpV4XKQbAtxB8XosgUCpYwOwFIHrQVaH8hgtIKsPCNCptBwy1m7I6kKQFcs0Vusx3aBXM1vYJri6amPWHrj6AyF9A1yB%2Fzi4Qs8EV9e8n90CuDqpf%2FeXszhh7B1wdYviuu0eXr4MwujZQvgtrq3bucYXBsAoPymsuGGwVrcMr9rUtQi9zhfP25bhG%2BCLOBN8XXOeahvg63jL8CnU42%2BhL%2FId9PVKDY0b%2BrqhrwsTQpg4Wwq%2FA30d6kHf0NeloK9R%2FhC5BQN3W9fPUqthBM1N2wZj12z6WgRj50vrDYy9DsaQMyv5I9dc8rgNMAYfJTTC57rCkK8BYwj0Nhirr30ajPlTUX8AY2wlrnZQJdIqgo%2Fk0l5WFKWbiOJy6w2rp5iV2L2YDoCNT%2FS1Bk%2BBfugJ08DEtv28awgOSULNtttcns6rVBMAdQ6mGi5tFEEMwtkAheAYR%2FDUmeckMLV5u%2BLjlTsc6UOZqV%2B4m8ED02NZZSmOOh0f3uVSgkxVtJCwPov3IoKCtzVSWc5KhNwgoL1F7VG%2FHHc8aqzQUrTm2YrbBmDcIMKgAnpstlm67M4fLbzc44wxs2Xc0SzMg%2F6CBGTdUBRmp4QeLLgGTmRBtAB8DNh4vpoyM1Eb9YPUMSFoOlCJNEwGhNEEaAFNpYhYxUaLVWCxSJKLFjIcbBZk0%2F2SkobEXEXDqCfX3weuStUDR2k8ihqQ9G59iB8IsJCPVe1vSXBOpeRWtf%2FSguM7vtkmlLpqw9UelPoDuXwzXgsnTyzeG1uKMHJPwlcGpM6s1I9cM7RvA0gde7X%2BdsAW8k6tfqQdr5b4AKT4vVcL6S2WiikOUkodDjupnwpjY%2BIMrAagRC5N6A4xjhtY4S9xdCQXIuQJCdqzBxUQ5xtAwpeJgPRyKmEsIRMTZZfRFtLDSUJbsqRpqFUT1uUXWUSLHqcON5qpJb2Zvl7XOKkL7Lj%2BsB9tYYGZLptYc7Mp3tXDkzIvt1VelrygDfCK5%2BI1uOKo9SSaskgAMrI8s7AUMcYjPpmMIUvpq9mMoDPDlKNl0YnGSIY%2B%2BLWgfkFuYsfpY7QKMvx4MishpaKUCYv1wW7Ej4UtyycRTi8nhu%2BLrMYtI0MbCNQy7dE93tj0NoKRqks25ilfRbZlXDg5ayzzgiuH9QvY6x6OS1y9HO%2FGMFcybpCtpa1c5A%2BlMNf120jeBBAWq8axNSMNopijzVFJOj9BfK4JAlPfDJX%2FkYCrvTr9bQR0Ibc6%2FRfm0Xqxn9hqodGrNnUtQq%2FPV%2BUnv9yJ1ajTIEifXevV4%2BAMA7NBYZ3%2FBw%3D%3D%3C%2Fdiagram%3E%3Cdiagram%20name%3D%223CX%20Implementation%22%20id%3D%22GRTkFeJ-TUq7SYgZTdg6%22%3E7V1Zd6JK1%2F41Weu8F8liHi4ZHHBEnL35FjMoAjKJ%2FvqvMJqOOLRJNDE2fVb3kRLKovb01K69az%2Bh3DytBLJvNT1Nd54QKIxWjv6E8k8IoumGHDvR86YJAQ1PaOkJ5QLPi14%2FzVNOd7KHbO31CSi7CSmf%2BBbefAv5cqC70ZEH%2BqEetJWprkbgLkdWwHg2N70%2BJnnL%2F4PzDUi%2BAc03YPkGPN9A5BvI9w27wf95%2F7f3ejdVSailAg8%2BgxGyhu04nOd4Abh2PRfcwpqBrNngrXPNYRR4Mz3f6Muq7Zo9zwdtz%2BifFtaLIm%2Bea2zoRpRrkmzTemvbzCMrqzMz8GJXy%2F3Wpk3XtgO3ormz%2Fbi07Ejvgv6yF1wCBgFtrxOS6EGkpycpCr%2Bbp4ruzfUoWIFbtg%2FgxOsTq%2B2kkq8MAC1tLbK2HaDbmbf07XuAS2x7nxy%2BXptvPf9hH%2FBhS5rd5TuGOs6R6GuvxwiJ5Aj5hKAoT2AMd4aaluxn3YSR7qq2858%2FaCm9sLks8auWQaBwY%2BH2enBP5lCOW%2FDVkmB3B3O6PgTvxrbmDb1TZQajmbyGyEWKiE1MQFICwytCeem21tgkJBC357O9ZUPifTjVkvrAqyPmWk28dT1UepDYwCFxOu%2BY67Gz0Ps9FenEIrIGE6H0mozcdeoEtpyICUZpEbYaNQdsHdeXELOsrvXmCAhdWZ2lI3YAhuMwKM%2BanoBbHa%2BedcAMqwk6R01CWic%2BC8ee7g3jbncB7p2SgAzlAcMKK3QQNMpDpT6GA6Zugu%2F8XhW1huvlqFmSarbaWTiKBFka3xYFSPN8O51U3JRugOeJeFInevHAZWf1hZKUV06rkVAs3wXfGdVgzFVXIgl61APwj0apRi1E0SaVkGgqTfAqj1aGshGW%2F3cgVRnhYByhjF8vWshx0bqB7BwICrYdoOzE%2Bk47Eg74Adbfkx9iEWfGgZUd23SfUEYFgwcUQ9m5HJi2%2B%2BxsppSB%2FrQErwN93xRl5GEgP%2F3TpGzps20FsxQ922B63d2jye4X57amZYNhNTsAgm97WaMTBZtJ3g0PfDK3%2F9%2B8hOG50dH3yL54Du01aGVgePPbmyZDntsOUGIME9gymDRWfSU%2BA7jN0A3w5%2BgIHD0C0%2FG8Zaa313FsV3%2FekYyBM6sIrBTrZbdF2a%2FAh0MXXCVjMDBqAsKegSJ9pkkMB5dgGAgUeY7zbAS6vnvDTIo2L7n%2F4qDZ%2F9OW04XZLGdT%2By%2FYtkz0bFV2mFc24t%2FYaMtX%2FBsn7%2Ff1FcHdPoC8kOS%2BVXwh6UOziBAvKHko3Sj2QqMfFvC7hlr4ZVALfWB2vALUQil4j6tglDpkKgg65CjiNliLOI21sK9jLWvSAjq4ueRLAxFD0Ioz5dkVRMijBeOOhZoi1ocdtW8rdCIN%2BoyD8EJ3MDN6krEWujGfDHCtVJ%2FVDV1LwbuAiRnQDYOdMA0biSIS1tg6ViYtkiBTmqYRPDCm9LAsOCuubNdp2ZPXIwGyaB2VwdPOvLUykbnfDsU6AF8s6SNJFRgGtpnGLVfEJmVp1jQlPRbxJc3RUivsAgFmy8NF3%2BQbbD%2Ft4GV4xXBraTAto%2BasM0nm83VoouIQZ9u4DC8ViLXtVbct20OKtVadcsrbs7rSVavWiLeERa0H%2Butb0zE%2B6TgU6zrzMtdRl4Yqh8uxtOYTy84oibClcsepl4gR%2BMiGNOxWay2rKs3BpQktWxCdNsmqljo1xhuLCNHkK4OQQ1ixhdXb5jJYNRN%2F7o3RdnNtBKtVWW%2FB2ewtVUCXR8Zh%2BHG5u4FcHQgRWeCwO8Nhmd7LCOT6cXRNsPXI1u2mYOuEdL6BLQrJgS0KPbCLNPZCHFlJ4aAZ%2FroQ49BpU5jxm66Zenf73Rt95SBigsBb%2FmnTXW3XojieOtvd1t2IyWtPrvbu6kAfYwSJqNjVOeUked%2BR8iPc9Dpb2ax8FAoFuiNHdrL%2F3DHSbR8VPXujgLbM8px7wjOMUI%2FekxoQQF69u8PPOgjf33HQKUxR%2BwxI5%2BxC6MWBqm%2BfOtPR2wud6ggwg6lHBx1t2PNtki7j2DOOMhgqWPYOWHZ1Q5bF0NxSAvokyx50tFuT3IBlkQIqXQyVGIIlOf7WUOkpuwvis18HspF%2BCS69qR%2F6O7WPommQTt%2BT9slwrrHFufsq6BBL%2FZQZpeg9ocdz7qqPqKjjP4DD%2Bw40FIdfIDSnQF47vawDmMy95KUKjtjuaL4byc0UHFwouIsV3Js76aYKbqva4KsoNqqAVfes0%2FB9hYHfWqcBDnyBkC%2FptE%2BCNgKD8yO5mU7DC512ZzptrIdXUWdwoc%2FuWZ8RaG6Fd4NlJA39RZFcqpFgiPg%2BlVS43O9NJbW8q2ikTBb%2BZY30G5aO2P5yiv6Cd%2BuEE5Xc1yQE%2FUJjH0BZ%2BecPdvku1WkosY8o82jtihqNOiMTxf7DPThzr2p2KTzHohT1ORbNd4TekEfpMzxaIMmH41EsH6xEfJJHD1a9%2BY6uyKNEgQwfFBnC%2F7aG%2BQ3I8Dkn5zdYr%2BbtHYx%2FEtsdWGDkdkoJO83WQDX%2B02z9iIaT%2FJtz9mIe%2FZtz5no8ulsiHQ3qLhYgD8ejefWHoVfSo3jeTflpHr3rfAjqHYHO5EMQT48bMbpF2l%2FJh8hvY%2B2i5d6HfW5Xnd%2BQDXFmfUs%2BHWRDZHqKw84QM5cNYQxayiYbIss8TR1FtnBKixozZjpjS%2FTarI%2BHzQ7c6EK0xnY4yMaa8VBbwJrQddXROAnH1siTnxBWDLLUzGRKLSYdcFkvMaPyYEzi%2FrIfWKNYjMOklyUlsY7iaA16xnTmhE3barst11gfxSG6Sg%2B9wGeb8FzqOLYRGeiEGiJrWFw05brFpUtBJ32cseJ2dUHUGAmmFSLOshfMkO%2FUaZILmNHQSo1uNWRSj4sTFxNLM38kjRq9VmtmO%2BRq1qL4ntbtdXqitI7642rS46U2EkqsVKsrkhQ2W4KnKa2ZNSjZOsXQa342bDBYG%2FPBCo6d%2B4t1SYTwebfVzHJlKYirT2TRLom6OBSqQrmLr7q%2BvW7qfAStoMkCDxeSNhXFHt4JraGzVrOcB0Dk4zkPKpX99%2BtlizouW9cXnsNTA7Z9FMvsu8l5KG0mFoG4LvgH4JyMXItYB%2BRBoP9SgCT%2Fd81MiEe2azfNhDghs3eUCUEU8R735kK7VrwHhv3bC7lf4UPLpaLcJN0lH6vxtv%2F40dVfPnzkoKMreiiKoI%2BH1Uv%2F%2BO7hb9BLMLSPTJ7hXQrB7QI%2FcOyD8bX5DtBreV7x%2FIE919NruyEXeu0%2Bk6KUjINdef6lY3v%2B5BJ%2FKwQrcqM%2Bo%2BrI%2FQA3%2FOZ5BCgKv0D4B%2FTcYURFThd%2FOjcKzc3WFfVc4TN6VPyGowV%2Bu3el9oxh11pXngCIKAm97BzOOdh0mVaDYeIvqOviZAQ0BwQPtjevuC49s22E%2F%2BPh7I%2B4c553eXyeSfNemBsuMnYRl4XxvRvje6W4SLyIi7x%2F20t%2B3tieVh%2Fgz776yEfeXKyI8j3d0loWAdqXKyJo8%2BcLigj6Vi%2FuPx7K%2Bis0Eby%2Fu%2FQMQMhtFgK5XSzkQwsB9PCghSstBNDbHchGYIVqe0yMhRX%2BjfvXbDmNgX0H5DpIGvk05DrIY7miXkILvfSgeukfdy%2F9Cr1E7O%2BwPFNfWAyeUCZvsTF%2FonBetl6qCwFXvodPp9Ud%2BHBvGRGEnBGNf9wt8oie1wPe%2BvyyAPnbAuOKXFrEdzyq%2Bf3HT9n%2BDeaXzJ2hdoNVQX5DCPvsSdwHG0IHPT1mLiX8nvTn6ng%2BcrGzrZH4UnWp3HFVu%2B3EvxUjvFE6JXwGnsFIjpSfSaictCQlFJa8MBFnsN5H6jEh2kKlTJu1uuV7UR0ve8PU8cGssR4YXq9Tw7pZ8SeDQsZYWQnxyNAEDq%2FOoSVuZAU%2FVXTMJcsOU58kUW84jZeuykVLlV3EohZMIV6BxWjQ5lwOITzJgvtYOyQNsgdmozJfraThIrSZqjTCRJHUm1kJUcGF8YE%2BUPqLCdVuR2LcqClVW7ZGs%2FKE9RmfFhvRPLahQW0COmkuaC5wBhPbw6N0RWo11PfozkhR0FlcyupBLUZMSa5UJ9PlRAoprYxrHOvyemguEW7p83rfbXUcyauoUy9h%2B%2BVgVYrLmo3VZkvFblTtysiD%2FFlXB11JaxQyxKTpVtSOqENCLBHrah%2BwCVJOVg0yaSR8F%2BotlEBua9vCVO1uW2pG9QqZLSY6Gc0eO70SPiFtNxCnQ9kpfDb3lmDJ26YdbSKCJV3V%2Fexn7DB7iSy7ErlqduVDG7qbpleektm3%2FMqDsp5H8itPlfX8XILlfUMv7ELohT4wR14BeuXzRY4cZPGddT13R98fJSV2CL2%2BVNlzBU%2B7EN8M%2FeY8gwlmbd5mhr2VM6u2Gl03wLjZkK%2FWKmWnVkVJkZ51Yx7NansKm9qek83rwZOstueAadlIKySRiK1jJdKiSXyNq61NbU9w22t1T8euR7IXSv6M6OAJHdLLHid7LWvmDkV3YIwpl%2Fc1qj3XwBPtCSv5NdPWs73ZsstCDbg0tGxnbgVWfVCmMZRcWwy4YypPql6PA2CuumZWrKSzgzkR14RkUl%2BlQUddDeYs0wkSRkjZrlKVBMFqdURvOtTHFrcQGGuFQq2GhQ6EPu4p4%2BFcqHmU13D9jpDyJROy1gGEdIgVU4P1WtilVaPHBM0qxjtzSBenWTn3dYobRAtMIPjcEew6%2BHYUVwPCjkW3D1UackfC2xW0RzG97HQPLZZ8iRPbGZ4Ff88Csgep8bmnrL65yCdcxC2hDHVPeIwx9Y1nBvIDPdQ3o7fdp92hF2j5qoDskc3fbQHZCZl9c%2Bm%2FIHuGE4Ze0ENERlIvu%2F3yvTrr9BtOexhARl4IyPAH5sgrALIDX%2BpPI7IzB7zD%2BdN0PuEMswYtZeYJyxKftowFPJMcYy0bc8zkdLPGhX5JXgm2mxB8JzVZp1EfAMww9YPYwTltrYaxtGCbloKri7WuLaCVKcXsmImacSvEBxSnLQU0IfrrGmzoNt4DzwaY45rzpTTDa5XWcNWxe6FO1iir18Q7DUntC%2B2hY%2FCdCbHC255k0HIPVqKQ0%2BOmTgpkw1b4Uaclsf0OTosZNOvOeKfaHa%2Bhho4r3WondANeRkdiAsVdiFusSYXzp1o4tBZxtYJhdXni0twUC0gem7LcEp42hECeyOy0LtFa0%2FOUCpFwCkbYlbAsmRjhp0jIWqUMoMrV2XLhe3a4qoZs5vVr9NFWp5FEw7IrgOsUDfuqQaceGBdiiRZG1vGpo40s03DxRZUopSm9pE5hrUdxfpHHxetbsBZdYK07c35JWQeAqjvMtUmKb3iuqW9cYEPZjrZ3OKYX2JE1vyr8emRjd1v4dUKM%2F5w3tmckf%2BC4sV3gxVHDSD8w3a8BcmA8V%2FKQJA6xM3aMdlcgHHyacAh0iGh0WlcM%2FAj13iuxwz0%2BMTs01SwJsmE5YRUp95zQb88aNOOqXL3WE%2BC5XXGaLkl6eszOYqGR%2BX3SjRuFHQ1M8BosGg1QrmfRLdKnZypoGGjOgGWIkkoP%2Bv1F0iYZU%2BX0tRhMxiO0R8ilMHtqaZt4tdteSQylwLXlELQlXaDIynavIjNCdg%2FFlNoL0BKRKDsVsyNSU1qt90qM64zBVaeRynpVmg7W%2BHAt%2BenUzwYlGFxFc2ZYPylPy%2BRYlGegtdvhRmtpBWXbfDwYUwWbjutMDfSt0V4vZJDlkGLihClNfKa9TgOrLkQ2wsVwMJ%2BFo7iqxws3jQ2yXCcXqBurWjJQdT3VTUthg4nN0T7hQMxm52%2BhNF69TOBfVyOcIcKg3FIa8WSpncZTI4M9q3VlqAo%2BlAxaY8J0Dc1de9IS%2FA7GZyEsp8APqhGYrP56qXvVSWfBz82kCimwz%2BXRYjt2uyn2qbYbYJxQs98VuKuimke2bjdFNafk8w%2Bq2T%2Fr4g3mvBNggn5BjqAajHqhPyzFd%2B1RQtDLPErII%2Fs4rwC23h7JVxX8IY8Sgp3BX8UeX7HH9ytlcE9bfbPfCSlOvr43vxNjvJ5qD1MZ0SErCK%2B8s%2FfQVu%2B2IOyEpBY7eydwGHEhDnvk2gpXwGH5UKu3HOyfwmHkGRx2hbpBxc5esbN3VYRFHBevb0FYxTF094awNvWCOttCQVXd8Td46xn81eL5PGMMMEe6G2Y%2Fn8W641eOdX9oc3dbAHZCkH9sb%2B%2B%2B4Rd9Ifx6ZK%2FsDeAXSv6sGww9s3%2BMHtmGLNxghRvs%2FmVwT1t9M0jblQAoQNrdgLQ3NxiB3sgN9shW77Yo7ISkFm6w4zjsNWP67zgMfeQc2CvgsIMA9x8HYugZIIYcArHCD1b4wX5SvPYU0XdDrOKo4DvLJty4wQaerepz2Xa2nq6sZja0eycl2IRMHoCsv2OvgrA%2FSNj%2FElsGI2YSQFZZcfTN6OUoDq%2FqxXxotHJT%2FHxKDRdezKPoGb8QPT9yWMMV0PNBfVf4h8EzcQY8YwV4LsDzfUnXnh76bvBcFIK%2FM4zF24DPbSWOXjeJOTATgV7g5nul6UVVoTLMnHmdny0vDrKU320KcAUoE3%2BzPkIhvFgf3TOdP7I%2B4oE5g1peNvhMmuNAeb9Qgj5Ez7%2BtlR4Zm952rXTC6hZrpaNrJerCtdIjRyBdYa10UCzhh4%2FSQc8UXEaPBNwWER9FxMf9y%2BCetvrmFdXuoPhiRXUvqIxxw6UeZAx21TCPhzZ1t4VeJ8SzCPM4Dr6wC2t6oNQDc%2BQ1wFc%2BzOOn050w5Az6ykeRFeirQF%2B%2FQgixE1L4LeirqPVxZ%2BirKacZ7WU7G3dkz7OggUCXVev6gOyRzd9NAdkpiS0A2QlAdmGlD%2ByRz9q8BiBDc%2BcAoZe6w7AbAbIztT6wIydLfxSQuYOWsgFk%2FKplrJFVi%2B1hZFtKzcmKYRQN69rV6YxXIkIPzUrAetDMpWpyhqlg13fqA08j5rWkrNYtmkYU0D6SBqNVJNeh3giOZFKcdestzx82cAQNSIyMrFFCQwNTMFdCYNjNttKUOPDC5RhtaA7PdyetdqnkoutEDLFBD1%2BKRI0nKwuKQecArUyGKUbPMNic42a7lnZKDtPpsuJiKvCr6tyDgwwVeiuowsezic2v3fbYSZyq2uHmnN0e%2BolXG9OQpKjdLrfu%2Bg5at1WSir3FGHIJaOa4vYgbtuR2zYssDUEGjR4V%2BWGDUrPYACg7YDHoEe2x4ek8FiYtHWs2ZmM6G37KiE1q1MP9RUUC1w27x4CJY2QBx1VEPHus4oOArE%2FW7%2FiE4BxKSVG%2F496Smkqudk0o9dCG67ZQ6nyNjsNtRZI%2BsHgnthVR7IVGHwxIXVihA3vklLprAKm8Z%2BunYzCxMyU68CKTvPBs%2FUohxH6wkAdWFPK4M8%2FW3r5iEbr3u4n5X7YwgkJd9TIkDQWgv6smNT00grktoj5fduUnnJPgMvC86N13FTARVtPTMnRd%2Bn8%3D%3C%2Fdiagram%3E%3C%2Fmxfile%3E"></iframe>
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Revision as of 13:45, 25 February 2021

The following diagram depicts the call flow for the Customer Service call queue. There are two tabs:

  • Business Process - business rules and desired outcome
  • 3CX Implementation - how it's actually implemented