Difference between revisions of "Information Systems:Customer Service Call Queue"
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| − | <div class="mxgraph" style="max-width:100%;border:1px solid transparent;" data-mxgraph="{"highlight":"#0000ff","nav":true,"resize":true,"page":0,"toolbar":"pages zoom layers lightbox","xml":"<mxfile host=\"app.diagrams.net\" modified=\"2021-02-25T20: |
+ | <div class="mxgraph" style="max-width:100%;border:1px solid transparent;" data-mxgraph="{"highlight":"#0000ff","nav":true,"resize":true,"page":0,"toolbar":"pages zoom layers lightbox","xml":"<mxfile host=\"app.diagrams.net\" modified=\"2021-02-25T20:49:29.260Z\" agent=\"5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/88.0.4324.182 Safari/537.36\" etag=\"mkButKVrzpdvfTYcf5Dv\" version=\"14.4.3\" type=\"onedrive\" pages=\"2\"><diagram name=\"Business Process\" 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</diagram><diagram name=\"3CX Implementation\" id=\"GRTkFeJ-TUq7SYgZTdg6\">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</diagram></mxfile>"}"></div> 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Revision as of 13:49, 25 February 2021
The following diagram depicts the call flow for the Customer Service call queue. There are two tabs:
- Business Process - business rules and desired outcome
- 3CX Implementation - how it's actually implemented