Customer Service:Canada Post Mail

Canada Post/Outside Mail

Canada Post delivers to the Receiving Department because they do also deliver PO boxes for inventory

Receiving will place the mail to be processed in one of the Customer Service members mail boxes.

A designated Customer Service Member will retrieve the mail from the mail box and open, sort and date stamp the mail.

If there is any mail that is addressed to a specific employee, DO NOT OPEN just date stamp the envelope and place in the members mailbox.

Mail that is from our Extended Health Benefits or WCB DO NOT OPEN just date stamp give to Angela.

Mail from Lawyers or Government Agencies DO NOT OPEN just date stamp and ask Nancy who you should give it to.

Customer Service processes all Narcotic Control Forms often arriving in orange envelopes.

Accounts Payable Invoices

Different Accounts payable Staff Members receive specific invoices.

Date stamp and sort all invoices into Net 30 and Discount Invoices

Distribute the sorted invoices to the appropriate Accounting Member.

Cheques

Cheques received are processed in the Cheque Receipt Register located on the Super Server Customer Service (K:)/common/Cheque Receipt/Cheque Receipts (Unipharm & UMC Charity) (Office 2010).

Once the Cheques are entered make a copy of the Register and give the paperwork and cheques to the appropriate Accounting Members.