Information Systems:Information Systems: Move the Kofax License

Move the Kofax License to another Workstation

If you want to move the license to another KC workstation, see below:

• Install the KC workstation from the CaptureSV\wrkinst folder

• Next, disable licensing on the existing KC workstation by running:

  aclicsrvcfg.exe /d

• Then go to the newly install KC workstation and enable the licensing service by running:

  aclicsrvcfg.exe

• Lastly, move the physical License dongle to the NEWLY installed KC workstation and activate it.

• Once activated, check the firewall rules by going to Control Panel\System and Security\Windows Defender Firewall and selecting "Advanced Settings"

• In Inbound rules, Create a new rule. Select the rule type as "Port". For protocol and ports, add "2424" and then Allow the connection and name it Kofax Licensing.

• Do the same for the outbound rule.

To test the connection

Go to the web browser, type the workstationName:2424 and check if the connection works or not. It should display the below message.

   System.ArgumentNullException: No message was deserialized prior to calling the DispatchChannelSink. Parameter name: requestMsg at System.Runtime.Remoting.Channels.DispatchChannelSink.ProcessMessage(IServerChannelSinkStack sinkStack, IMessage requestMsg, ITransportHeaders requestHeaders, Stream requestStream, IMessage& responseMsg, ITransportHeaders& responseHeaders, Stream& responseStream) at System.Runtime.Remoting.Channels.BinaryServerFormatterSink.ProcessMessage(IServerChannelSinkStack sinkStack, IMessage requestMsg, ITransportHeaders requestHeaders, Stream requestStream, IMessage& responseMsg, ITransportHeaders& responseHeaders, Stream& responseStream) at System.Runtime.Remoting.Channels.SoapServerFormatterSink.ProcessMessage(IServerChannelSinkStack sinkStack, IMessage requestMsg, ITransportHeaders requestHeaders, Stream requestStream, IMessage& responseMsg, ITransportHeaders& responseHeaders, Stream& responseStream) at System.Runtime.Remoting.Channels.Http.HttpServerTransportSink.ServiceRequest(Object state) at System.Runtime.Remoting.Channels.SocketHandler.ProcessRequestNow() \

If the licensing doesn't work on other PCs

• go to regedit,

   HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Kofax Image Products\Ascent Capture Service\Licensing\Licensing Service and check the enabled value, it should be 1.

• On the main server machine, check ProgramData\Kofax\CaptureSV\Config, open acconfig.xml, and if the licensing pointing to the correct host.

• Check Computer\HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Kofax\SALicClient

• Check ServerPath in Computer\HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Kofax Image Products\Ascent Capture\3.0

  It should be: \\SCANSERVER\CaptureSV