Information Systems:IBM/Lotus Notes and Domino

How-tos

Restore deleted email messages from a user's mail file in Lotus Notes.

Example: A user (Joe Shmoe) opens Lotus Notes and deletes some or all of their email messages from the inbox or a different folder.

• Get the backup tape(s) that contains the last backup of the user's NSF file.
• The user needs to identify the date when the data was deleted. Then use the tape dated one day prior to this date.
• Load the tape(s) into the autoloader.
• Sheila needs to restore the NSF file from the tape, back into the IFS of the Power8.
• Sheila needs to know the path of the file - it should be something like: /root/domino/maggie/data/mail/joeshmoe.nsf
• That file needs to be copied from the tape to some sort of temp folder on the IFS

DO NOT RESTORE DIRECTLY INTO THE DOMINO DIRECTORY

• Open the Domino Administrator program on Darren's or Norwin's computer
• File -> Open Database -> BROWSE to the restored NSF file on the temp IFS folder
• Copy the deleted email messages with Ctrl-C
• Use the Domino Administrator to open the users email file that is in the "mail" folder - this should be the mail file with the missing data
• Now paste the messages into whatever folder the user needs them to be in
• Now we go the the server console in the Domino Administrator program and issue the following commands - substitute the example name with the actual user's name
• Enter in the following order, remember case matters and wait for the console to tell you that the command was finished before entering the next one.
• dbcache flush
• load fixup -F mail/joeshmoe.nsf
• load updall -R mail/joeshmoe.nsf
• load updall -C mail/joeshmoe.nsf
• load updall -X mail/joeshmoe.nsf
• load compact -c -D -i K mail/joeshmoe.nsf

• Now the user can log into Lotus Notes and continue using it with their restored email messages.

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Clean up everyone's mail file - all users must be logged off. Don`t do this unless you absolutely have to.

• dbcache flush
• load fixup -F -N Mail
• load updall -R Mail
• load updall -C Mail
• load updall -X Mail
• load compact -c -D -i -K Mail

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Repair the shared calendar and or the Rooms and Resources database in Domino. Don`t do this unless you absolutely have to.

• tell sched q
• tell CalConn q
• tell RnRMgr q
• dbcache flush
• load fixup -F reservations.nsf
• load updall -R reservations.nsf
• load updall -C reservations.nsf
• load updall -X reservations.nsf
• load compact -c reservations.nsf
• load sched
• load CalConn
• load RnRMgr

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Create A New Lotus Notes User

1. Go to \\superserver\tech\common\domino\registrations
2. Copy any text file with a person’s name into a new text file with the new person’s name
3. Open the new text file and replace the existing names and addresses with those for the new person – the semi colons represent empty fields so don’t mess them up
4. Save that new text file
5. Open the Domino Administrator program
6. Make sure you are looking at the “People And Groups” tab
7. On the top right side of the window expand the “Tools” button
8. Expand the “People” button that appears below the Tools button
9. Click on “Register”
10. The password is ashes ( Stephen Aberle made that password )
11. Click the “Import Text File” button and navigate to the saved text file in step 4
12. Put a checkmark in the Advanced option on the left side of the Registration window
13. Click the Password Options button and make sure that there is a checkmark next to “Set Internet Password”
14. Don’t change the slider for password quality unless there is a tiny bomb icon next to the person’s name in the table
15. Click OK on the Password Options window
16. Make sure there is a checkmark for “Enable roaming for this person” and for “Create a Notes ID for this person”
17. Make sure that the correct first and last name are displayed
18. The “Explicit policy” should be none available
19. Click on the Mail tab on the left side of the Registration window
20. The mail file template needs to be “Mail (R9)”
21. The Mail file owner access needs to be changed to Manager
22. The quota and quota warning amounts can be changed IF needed otherwise leave at the default numbers
23. Click the green checkmark after each setting change
24. Click on the ID Info tab on the left side of the Registration window
25. Make sure that there is a checkmark for “In Domino Directory” and for “In File”
26. Make sure that the path for saving the ID file on the Superserver is valid ( it is by default )
27. Click on the Groups tab on the left side of the Registration window and make sure that the new person is assigned the correct groups
28. Click the green checkmark to save those changes
29. Repeat steps 13 to 28 if there are multiple people in the imported text file from step 11
30. Click the Register All button and wait for the process to finish
31. Click OK and then DONE when the process is finished

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Set up Lotus Notes

• Install Lotus Notes on computer in multi-user mode IT Dept completes this step
• Log into Windows using the persons profile, example joes ( Joe Shmoe) and the assigned password
• Double-click on the Lotus Notes icon on the desktop
• On the first grey window that appears, click the "Next" button
• In the top white field, type in your full name, example Joseph Shmoe John Doe Jane Smith
• In the bottom white field, type in the following exactly maggie/UPH
• Make sure that there is a checkmark next to "I want to connect to a Domino server"
• Click the "Next" button
• Make sure that "maggie/UPH" is in the top white field
• The pull down menu that says "Select a network type" click the down arrow and then click on TCP/IP
• In the bottom white field type in the following exactly maggie.unipharm.local
• Type in your Lotus Notes password and allow the program to download your email from the server
• A small box should appear with prompting you to pick a location, always click on "Office" and then click OK
• The program will then show one more small box letting you know that Lotus Notes setup is complete, click OK