Difference between revisions of "Accounting Finance:Invoices-Reprinting Customer Invoice"
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m (Nancyn moved page Finance:Reprinting Customer Invoice to Finance:Invoices-Reprinting Customer Invoice) |
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[[Category:Workflows-Customer Service]] |
[[Category:Workflows-Customer Service]] |
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Latest revision as of 17:06, 30 December 2016
Invoice Enquiry
- Enter Invoice #
- Press 'Enter'
Create Invoice Copy
- Click 'Create invoice copy'
Print without Cover Page
- Change printer queue 'lp05'
- Change flag to 'Y' if fax is required (optional)
- Change flag to 'Y' if email is required (optional)
- Enter email address (optional)
- Press 'enter'
Print with Cover Page
- Press 'enter'
Distribution Selection
- Enter <TO> (to send to) next to the contact name
- Press <F7> to save
- Press <F10> to send
Enter Text
- Enter Message Text
Press <enter> to create this Cover Page Press <F10> to Send Document
To View Invoice History and Re-send
- Enter '12' Doc - Doc Distrib
Document Distribution History
- Enter '1' Document Distribution History
Document History
Enter Document Type <Invoice> Press <enter> Enter <EC> to Edit Cover page (if required) Press <enter>
Cover Page
Enter any changes Press <enter> to update this Cover Page Press <F3> to move back to previous panel
Re-send
Enter <RS> to resend Press <enter> Press <enter> to continue
View Distribution Details
- make any changes such as email to another recipient
- Press 'enter'
Cover Page Edit
Enter any changes Press <enter> to update this Cover Page Press <F10> to Send the Document
View Distribution Details
- Press <F10> to send the Document
- A message appears “Document has been Sent”
- Press <F12> to move back to previous panel

