Information Systems:Jet Forms Server Not Printing Invoices
Check to see if the invoice is stuck in the out queue.
Key in WRKOUTQ JF*
Work with All Output Queues
Type options, press Enter.
2=Change 3=Hold 4=Delete 5=Work with 6=Release 8=Description
9=Work with Writers 14=Clear
Opt Queue Library Files Writer Status
_ JFHOLD QUSRSYS 21 HLD
_ JFPIPE QUSRSYS 465 JFPIPE RLS
_ JFSTMTS QUSRSYS 0 JFSTMTS RLS
Command
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F3=Exit F4=Prompt F5=Refresh F12=Cancel F24=More keys
JFHOLD is used for forms generated in the test system. Anything in here has to be manually moved into JFPIPE before it will print
JFSTMTS is used for statements only, to be able to manually control printing and distribution.
JFPIPE is connected to the Jet Forms server. Anything going into this queue will be printed unless it is at status HELD (all held spool files will be deleted during the over night processing). If writer JFPIPE is not shown, key a ‘2’ in the option column, and press Enter until this screen is displayed again – this should start the writer. If the status is ‘Hold’, use option ‘6’ to change it to ‘Release’.
An easy way to tell if invoices are going to Jet Forms, is to use option 3 to temporarily hold JFPIPE so you can see the files. Don’t forget to restart this queue with option 6 when you are done.
If everything looks correct, and there are still no invoices printing, tell the Network/Systems Administrator.