Information Systems:Electronic Ordering
FTP orders
Some POS systems send their orders via FTP, and some also retrieve invoices over FTP. These instructions are for setting a store up so that they can order with their new POS system.
Generate Serv-U account
The first step is to make an account for the store on the Serv-U FTP server.
EDI accounts
POS Systems
This section details previous experiences and general notes about the various POS and PMS systems that interact with uniPHARM. With the exception of WinRx, on-site I.T. staff have no access to the software, so the following information is the result of over-the-phone troubleshooting experience and dealing with the technical support departments of these companies.
Telus AssystRX/AssystPOS (formerly Tricomp)
- There are stretches of time where some stores place orders that never reach our system. They may or may not get an order confirmation (most of the time they do not), but there is also no seeming error on their end, leading to the frustrating experience of not receiving an expected delivery the next day. To date, the exact cause of this is unknown, but it is suspected that the Pharmanet connection is the culprit. See Pharmanet for explanation