Information Systems:Phone System FAQ

Order of voicemail playback

Question: Can the order of the voicemail playback be changed to play older messages first? Answer: Unfortunately, the order cannot be changed at the moment. Newer messages play first, and the justification seems to be to prevent a situation where new messages get buried at the bottom (end) in mailboxes that accumulate.

Prevent accidental button presses on the cordless

Question: How can I prevent accidental button presses on my cordless phone? I carry it around a lot in my pocket and it's too easy to press them by mistake. Answer: Use the keypad lock (button with the lock icon in the bottom right). This works similarly to old cell phones (when they had buttons. Nokia 3310 anyone?)