Information Systems:IBM/Lotus Notes and Domino

How-tos

Restore deleted email messages from a user's mail file in Lotus Notes.

Example: A user (Joe Shmoe) opens Lotus Notes and deletes some or all of their email messages from the inbox or a different folder.

• Get the backup tape(s) that contains the last backup of the user's NSF file.
• The user needs to identify the date when the data was deleted. Then use the tape dated one day prior to this date.
• Load the tape(s) into the autoloader.
• Sheila needs to restore the NSF file from the tape, back into the IFS of the Power8.
• Sheila needs to know the path of the file - it should be something like: /root/domino/maggie/data/mail/joeshmoe.nsf
• That file needs to be copied from the tape to some sort of temp folder on the IFS

DO NOT RESTORE DIRECTLY INTO THE DOMINO DIRECTORY

• Open the Domino Administrator program on Darren's or Norwin's computer
• File -> Open Database -> BROWSE to the restored NSF file on the temp IFS folder
• Copy the deleted email messages with Ctrl-C
• Use the Domino Administrator to open the users email file that is in the "mail" folder - this should be the mail file with the missing data
• Now paste the messages into whatever folder the user needs them to be in
• Now we go the the server console in the Domino Administrator program and issue the following commands - substitute the example name with the actual user's name
• Enter in the following order, remember case matters and wait for the console to tell you that the command was finished before entering the next one.
• dbcache flush
• load fixup -F mail/joeshmoe.nsf
• load updall -R mail/joeshmoe.nsf
• load updall -C mail/joeshmoe.nsf
• load updall -X mail/joeshmoe.nsf
• load compact -c -D -i K mail/joeshmoe.nsf

• Now the user can log into Lotus Notes and continue using it with their restored email messages.

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Clean up everyone's mail file - all users must be logged off. Don`t do this unless you absolutely have to.

• dbcache flush
• load fixup -F -N Mail
• load updall -R Mail
• load updall -C Mail
• load updall -X Mail
• load compact -c -D -i -K Mail

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Repair the shared calendar and or the Rooms and Resources database in Domino. Don`t do this unless you absolutely have to.

• tell sched q
• tell CalConn q
• tell RnRMgr q
• dbcache flush
• load fixup -F reservations.nsf
• load updall -R reservations.nsf
• load updall -C reservations.nsf
• load updall -X reservations.nsf
• load compact -c reservations.nsf
• load sched
• load CalConn
• load RnRMgr

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Create A New Lotus Notes User

• Go to \\superserver\tech\common\domino\registrations
• Copy any text file with a person’s name into a new text file with the new person’s name
• Open the new text file and replace the existing names and addresses with those for the new person – the semi colons represent empty fields so don’t mess them up
• Save that new text file
• Open the Domino Administrator program
• Make sure you are looking at the “People And Groups” tab
• On the top right side of the window expand the “Tools” button
• Expand the “People” button that appears below the Tools button
• Click on “Register”
• The password is ashes ( Stephen Aberle made that password )
• Click the “Import Text File” button and navigate to the saved text file in step 4
• Put a checkmark in the Advanced option on the left side of the Registration window
• Click the Password Options button and make sure that there is a checkmark next to “Set Internet Password”
• Don’t change the slider for password quality unless there is a tiny bomb icon next to the person’s name in the table
• Click OK on the Password Options window
• Make sure there is a checkmark for “Enable roaming for this person” and for “Create a Notes ID for this person”
• Make sure that the correct first and last name are displayed
• The “Explicit policy” should be none available
• Click on the Mail tab on the left side of the Registration window
• The mail file template needs to be “Domino Web Access(9)”
• The Mail file owner access needs to be changed to Manager
• The quota and quota warning amounts can be changed IF needed otherwise leave at the default numbers
• Click the green checkmark after each setting change
• Click on the ID Info tab on the left side of the Registration window
• Make sure that there is a checkmark for “In Domino Directory” and for “In File”
• Make sure that the path for saving the ID file on the Superserver is valid ( it is by default )
• Click on the Groups tab on the left side of the Registration window and make sure that the new person is assigned the correct groups
• Click the green checkmark to save those changes
• Repeat steps 13 to 28 if there are multiple people in the imported text file from step 11
• Click the Register All button and wait for the process to finish
• Click OK and then DONE when the process is finished

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Set up Lotus Notes

• Install Lotus Notes on computer in multi-user mode IT Dept completes this step
• Log into Windows using the persons profile, example joes ( Joe Shmoe) and the assigned password
• Double-click on the Lotus Notes icon on the desktop
• On the first grey window that appears, click the "Next" button
• In the top white field, type in your full name, example Joseph Shmoe John Doe Jane Smith
• In the bottom white field, type in the following exactly maggie/UPH
• Make sure that there is a checkmark next to "I want to connect to a Domino server"
• Click the "Next" button
• Make sure that "maggie/UPH" is in the top white field
• The pull down menu that says "Select a network type" click the down arrow and then click on TCP/IP
• In the bottom white field type in the following exactly maggie.unipharm.local
• Type in your Lotus Notes password and allow the program to download your email from the server
• A small box should appear with prompting you to pick a location, always click on "Office" and then click OK
• The program will then show one more small box letting you know that Lotus Notes setup is complete, click OK