Customer Service:Purchase Orders-Understanding Purchase Orders

Overview

• Stores will often call to see if uniPHARM has stock of a product.
• When we do not have stock often the store will want to know when the product will arrive.

• The Buyers work on a 2 week ordering cycle. What this means is that every day for 2 weeks each buyer is assigned a designated day to place Purchase Orders (PO”s) for specific Venders. Sometimes depending on sales volume, product demand and if we can meet a Venders specific Minimum Order requirement, a buyer might place more than 1 order per Vender over this 2 week period.

• These PO’s can be seen under Purchase order Enquiries in the Enquiries Section.

Purchase Order Inquiry

• Enter the 'item number' of the product in question under the Item field and press 'enter'.
• This will bring you to the total history of purchases for this particular item number.
• If you press 'F1' or click on 'Shift Info' the screen with toggle between the Vender Name and the date the PO was placed
• There are 2 PO types - PO which is a faxed PO to the vendor and PE which is an EDI or Electronic PO.

Purchase Order Details

• When you double click on a specific PO you will open it up so you can see what is on the PO.
• In the PO that is shown here you will see the items ordered and the status of each item.

Status codes are as follows: 10 – PO placed but not sent 20 – PO sent to the vender 25 – PO confirmed by the vender 30 – Product is in receiving 60 – Product is received and put away